Notices

E-Sea Rider customer service

Old 10-21-2020, 03:02 PM
  #1  
Admirals Club Admiral's Club Member
Thread Starter
 
Join Date: Oct 2019
Posts: 506
Received 416 Likes on 189 Posts
Default E-Sea Rider customer service

Just wanted to give a shout out to E-Sea Rider. I recently broke a zipper on a bean bag. It was TOTALLY my fault, and not due to a manufacturing issue. Lesson learned - don't pull on a plastic zipper with metal pliers. They repaired the bag within a week, replacing the entire zipper, and didn't charge me anything. I even explained to them that it was my fault and wanted to pay them, but they refused stating their lifetime warranty. Awesome customer service! There are very few companies these days who stand behind their product like that.
Old 10-21-2020, 04:11 PM
  #2  
Senior Member
 
Join Date: Jun 2015
Location: Miami/Coral Gables, Key Colony Beach (Islamorada, Abaco, GHC, Lucaya)
Posts: 1,433
Received 680 Likes on 384 Posts
Default

Another huge shout out for E-Sea Rider, and specifically for Bridget who went over and above on a custom order for me! Their customer service can’t be matched!
Old 10-21-2020, 06:52 PM
  #3  
Member
 
Join Date: Oct 2018
Location: Saint Petersburg, FL USA
Posts: 60
Received 10 Likes on 7 Posts
Default

I was trailering my boat home on 275 and the bean bag flew out and got shredded. I found it on the side of the road the next day in pretty bad shape. They fixed it all up no charge and it lasted another 8 or so years 👍
Old 10-21-2020, 08:11 PM
  #4  
Senior MemberCaptains Club Member
 
Join Date: Mar 2006
Location: Tampa
Posts: 1,998
Received 148 Likes on 88 Posts
Default

I’m due for another bag soon, will look at them a little more seriously. Love positive CS stories.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.