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Gm buyback.

Old 09-11-2020, 08:55 PM
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Default Gm buyback.

My fishing buddy has a 2018 Chevrolet 2500 with the Duramax diesel, the truck has about 20,000 miles and he has had nothing but problems with this thing, burn an excessive amount of DPF, front end vibrates, steering is loose, rattle in the dash and a number of other things.
Today he received a call from GM stating they are willing to buy the truck back at full value and move him into a similar truck, 2020--2021, paperwork to come in form of electronic mail and standard postal, he is to go over this material and get back to them.
Question is, does anyone here knows what that means.
Keep in mind this is second hand information.
Old 09-11-2020, 09:03 PM
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Hello, He will have to pay mileage, and should get the rest of his cost back.
Old 09-12-2020, 12:32 AM
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So, he’s going to get the value back as determined by GM to apply to another POS GM product? Take all the paperwork to an attorney and see what they can do to get a cash settlement and go buy a RAM or Ford.

The GM fan boys will be here shortly to tell us how reliable and wonderful the hunks of shit trucks are. Sure are a lot of threads lately about the trash GM is selling to refute that though.
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Old 09-12-2020, 05:51 AM
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From your wording, I would assume "full value" means current market value, not much different than a trade in.

I wish I could get them to buy back my 2018 GMC Savana. Worst and last GM I will ever buy!
Old 09-12-2020, 06:55 AM
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I agree with consult attorney to negotiate a cash settlement. If my only option was a new GM truck, I would have Carvanna or Vroom pick it up from the dealership directly and send me a check.
Old 09-12-2020, 07:26 AM
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Originally Posted by saltydog235 View Post
So, he’s going to get the value back as determined by GM to apply to another POS GM product? Take all the paperwork to an attorney and see what they can do to get a cash settlement and go buy a RAM or Ford.

The GM fan boys will be here shortly to tell us how reliable and wonderful the hunks of shit trucks are. Sure are a lot of threads lately about the trash GM is selling to refute that though.
Gentlemen, this post was not intended to belittle anyone's product, my friend called and asked if I knew anyone who had experienced a GM buyback.
I believe THT is a great place to seek that information, lots of informed members.

Last edited by THT Mod 15; 09-12-2020 at 08:30 AM. Reason: removed quoted Trump political tweet.
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Old 09-12-2020, 07:29 AM
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Surprising, I have the same truck with 50k miles and it has been great.
Old 09-12-2020, 07:29 AM
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They're doing that to avoid a lawsuit. If your buddy sues, deal is off. And I promise you GM has more money than your buddy.

I'd negotiate the deal as just buy the truck back and be done. I'm a GM guy but I don't buy anything that new because I don't have 15k worth of computers to tell me what's wrong with them. I stick with the old stuff, and the only reason I have a drive by wire GM now is that I got a smoking deal on the truck. Otherwise I would have stuck with a throttle cable. And nothing I buy will ever have DEF on it, all you have to do is talk to commercial truckers and you'll know that the DEF system costs more to maintain than the entire rest of the truck.

And all you guys acting like Ford and Dodge are perfect are clearly blind to the fact that EVERY MANUFACTURER has problem vehicles and notorious issues in specific models, regardless of the popularity of said model. Dodge couldn't build a transmission for over 20 years, and Ford 6.anything diesels were hand grenades that they pulled the pin on the first time you turned the key for over a decade.
Old 09-12-2020, 07:33 AM
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I just lived it with a 2019 GMC Sierra Denali. They offered to buy back however I had to get into another one. I would have been responsible for paying for mileage used. Mine had 6k miles.

Before accepting their offer I decided to put my vehicle up for sale on the vroom.com and also got a KBB instant cash offer that was higher than my payoff. Aside from the fact that I’d rather put my testicles in a chum grinder then ever get behind the wheel of another GM POS product it made more financial sense to trade the vehicle in given the current inflated Used car market. I came out better financially trading it in.
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Old 09-12-2020, 07:37 AM
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Like others said, have a lawyer look over, make a deal. Have the new truck picked up on a flat bed and trade in for another brand with zero miles on it. He is still gonna take a hit but hopefully not too bad. All mfg have issues as above has posted, but oEMs are constantly changing their "outlook" to be either more profitable or higher quality. FCA was known for issues with transmissions but they did the right thing and switched to ZF or Asin. Ford had a few really bad diesels but did the right thing and cut ties with Naviatar. Its fairly easy to see who is trying to be better at quality and who isn't.
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Old 09-12-2020, 08:19 AM
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Originally Posted by Furbird View Post
They're doing that to avoid a lawsuit. If your buddy sues, deal is off. And I promise you GM has more money than your buddy.

I'd negotiate the deal as just buy the truck back and be done. I'm a GM guy but I don't buy anything that new because I don't have 15k worth of computers to tell me what's wrong with them. I stick with the old stuff, and the only reason I have a drive by wire GM now is that I got a smoking deal on the truck. Otherwise I would have stuck with a throttle cable. And nothing I buy will ever have DEF on it, all you have to do is talk to commercial truckers and you'll know that the DEF system costs more to maintain than the entire rest of the truck.

And all you guys acting like Ford and Dodge are perfect are clearly blind to the fact that EVERY MANUFACTURER has problem vehicles and notorious issues in specific models, regardless of the popularity of said model. Dodge couldn't build a transmission for over 20 years, and Ford 6.anything diesels were hand grenades that they pulled the pin on the first time you turned the key for over a decade.
Bullshit. GM’s got a lot of money but GM doesn’t want to go to court or litigate these cases at all. They’ll slow walk the process as much as possible but if you stick to your guns they’ll fold in the end. Putting this before judge and jury can cost them a lot more than a vehicles worth. Hit them where it hurts, maybe they’ll quit producing such shitty products.
Old 09-12-2020, 09:44 AM
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Having done this with a MY 2014 GMC 1500 they swapped me even for a MY 2015 GMC 2500 diesel. There was no mileage penalties, and no other costs other than what I owed on the 1500. I did buy a longer warranty on the 2500, but that was my decision, not something they mandated.

The best description is we “swapped titles”, with no extra out of pocket cost to me.

i was very pleased, and have since Traded the 2500 and bought another GMC 3500 diesel.

At least in my case, they would not negotiate to give my money back on the 1500. I would have had to go to mediation, and i felt their offer was more than fair to me. They traded me for a much more expensive, higher model truck, and essentially gave me an additional &25k in equity immediately. I could have sold the diesel the day i got it and gotten all money and then some back, but i elected to keep the 2500 instead.

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Old 09-12-2020, 10:18 AM
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Originally Posted by Joe View Post
essentially gave me an additional &25k in equity immediately. I could have sold the diesel the day i got it and gotten all money and then some back, but i elected to keep the 2500 instead.
Exact opposite on a virtually new truck for me, they've tried every way imaginable to screw me out of every penny they could.
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Old 09-12-2020, 11:09 AM
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Originally Posted by saltydog235 View Post
Bullshit. GM’s got a lot of money but GM doesn’t want to go to court or litigate these cases at all. They’ll slow walk the process as much as possible but if you stick to your guns they’ll fold in the end. Putting this before judge and jury can cost them a lot more than a vehicles worth. Hit them where it hurts, maybe they’ll quit producing such shitty products.
How exactly is them swapping you out to a new truck "hit them where it hurts"? That's not even a rain drop in the bucket of billions GM makes. You sue, they're going to make it cost you so much in time and money you'll wish you never had. Even if you win. As I stated earlier, there are Ford, Dodge, Honda, Toyota, Nissan, and every other manufacturer on the planet that has stories just like you, that have continuous issues (whether actual or made up by a fleet of Karen's out there in the world), and true lemon vehicles. It happens.

I'm not a Ford guy. Seen my dad pawn things to keep his van (which was his source of income) on the road. Pulled a 302 out of a Crown Vic with low miles back in the early 90's (Fram oil filter and Quaker State oil too because the trifecta of stupidity leads to certain death) with a broken crankshaft. Cabs off of 6.0's because the heads lifted on bone stock motors. List goes on. But my 2015 Explorer state vehicle gave me zero issues. Tires even lasted 130k. Never had to get anything done to it except wipers, filters, and oil. The 19 that replaced it has been the same way so far. My mom buys a 16 with low miles, $2,000 for a power steering rack replacement. Ford won't do anything about it. Gotta love it.

My best friend bought a 97 Tahoe in 99 that was a total lemon according to him. He swore up and down he'd never own another GM product. He was given a 95 Chevy truck by his mother-in-law when his father-in-law passed away. He's tried everything he can to kill that truck; treats it like crap, rarely changes fluids, overloads the bed, only replaces parts when they completely break, and cannot kill the truck. It leaks fluids everywhere because he refuses to replace the gaskets, puts fluid in it, it keeps going. It's the biggest middle finger to his mentality that GM sucks because it just won't die. Odometer quit at 350k and he complained about that so who knows how many miles it really has. He's a Nissan fanatic which is NOTORIOUS for having CVT issues but they're the best vehicles in the world according to him.

Sierra Hotel India Tango happens, get over it.
Old 09-12-2020, 01:30 PM
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start at :47

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Old 09-12-2020, 02:05 PM
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Gm did a buyback on my first Z06 in 2016. I wanted another, so we did an MSRP to MSRP trade, minus a few bucks for mileage.

The second one has been trouble free. The first one wasn't bad but it spent wayyy too much time in the shop for annoying stuff that they couldn't fix right...it clearly qualified for a lemon law buyback and they knew it.


Old 09-12-2020, 03:42 PM
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Originally Posted by bigbender View Post
Surprising, I have the same truck with 50k miles and it has been great.
Damn. 50k with no troubles? Now that is surprising. You are one of the lucky ones. I had 3 with 3 bad transmissions.
Old 09-12-2020, 07:52 PM
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If you want reliable and no headaches just buy a Toyota.
Old 09-12-2020, 08:39 PM
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Originally Posted by Pipo6007 View Post
If you want reliable and no headaches just buy a Toyota.

They aren't perfect either, and not everyone wants to drive a toyota.
Old 09-12-2020, 10:12 PM
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Originally Posted by Pipo6007 View Post
If you want reliable and no headaches just buy a Toyota.
Agree. I bought a brand new Lexus LX570 To replace my POS Denali... it has 800 miles on the clock and hasn’t been to the dealer once while the denali
had already lived in the repair shop for a month with this mileage.... NEVER AGAIN..... Hurts me to think that GM can’t build a decent car as I would rather drive American but my time and sanity is worth too much to me.

by the way this is the second GM car that massively burns me. I left GM Nd went Toyota/Lexus for a decade and it was seamless. Tried giving them a second shot and this one burned me far worst than the last...

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