Notices

2019 Silverado

Old 08-20-2020, 05:55 PM
  #1  
Member
Thread Starter
 
Join Date: Oct 2009
Posts: 61
Received 5 Likes on 4 Posts
Default 2019 Silverado

Buyer beware : FYI do not buy a GM product namely 5.3 liter with 8 speed transmission
Purchased 2019 Chevy Silverado 5.3 liter with 8 speed transmission May 2019
have noticed on cold starts a harsh shift from 1st to 2nd gear on cold start up and highway speed
transmission shuddering .
With 6500 miles brought it into dealer for complimentary oil/filer change and tire rotation plus look into transmission
issue . Service guy called yesterday truck all set and transmission issue ď have to live with it ď .
Referencing TSB ID 4605342 .

Pick truck up last evening , previous night marked rims with Sharpie to see if the tires were rotated ,( old habit )
Adding insult to injury tires were not rotated !!
Emailed service manger who as all apologetic and will provide another complimentary oil/filter and tire rotation
and at my convenience will rotate tiresnext week .

P.S the Chevy dealer is located in Quincy Ma @ 444 Quincy Ave


Old 08-20-2020, 06:01 PM
  #2  
Admirals Club Admiral's Club Member
 
Join Date: Oct 2012
Location: Boca Grande,FL
Posts: 2,071
Received 505 Likes on 266 Posts
Default

Iíve had transmission problems with 3 Chevy trucks that Iíve owned. The transmissions and the dealer service are the reason that Iíll never likely own another GM made product. There are better options out there.
Old 08-20-2020, 06:10 PM
  #3  
Dun
Admirals Club Admiral's Club Member
 
Join Date: Mar 2019
Location: Virgina's middle peninsula
Posts: 792
Received 259 Likes on 185 Posts
Default

I would be a little more relentless about getting the issue resolved, for example contacting another Chevy dealership and/or contacting Chevrolet/GM directly. The squeaky wheel gets the grease as the saying goes.

Personally, Iíve owned 2 Chevrolet trucks, a 2000 Silverado 1500 Z71, a 2002 2500HD, and a GMC ~ 2016 Denali HD (2500HD). I currently own a 2019 Chevrolet Tahoe which is my daily driver. Iíve never had a transmission issue/problem with any of them and having driven hundreds of thousands of miles.
Old 08-20-2020, 06:19 PM
  #4  
Admirals Club Admiral's Club Member
 
Join Date: May 2007
Location:
Posts: 1,384
Received 500 Likes on 263 Posts
Default

Hey admin, can I bash GM on this thread or will I get a nasty gram here too?

Sorry Iíve been scolded on other posts for saying what a POS MYGM was and what a terrible company they are in getting things resolved. Theyíve tried to bluff me into settling for what theyíre willing to pay me. Fortunately Iím in a position to tell them to piss up a rope and see you in court.

GM sucks and the Duramax is trash.
Likes:
Old 08-20-2020, 06:49 PM
  #5  
Senior Member
 
Join Date: Apr 2007
Location: Tacoma WA
Posts: 168
Received 77 Likes on 41 Posts
Default

Originally Posted by saltydog235 View Post
Hey admin, can I bash GM on this thread or will I get a nasty gram here too?

Sorry Iíve been scolded on other posts for saying what a POS MYGM was and what a terrible company they are in getting things resolved. Theyíve tried to bluff me into settling for what theyíre willing to pay me. Fortunately Iím in a position to tell them to piss up a rope and see you in court.

GM sucks and the Duramax is trash.
I'll be darned. I've had nothing but good luck with the Duramax. Had a SRW Duramax which was rock solid. Upgraded that to a DRW a few years ago which we call the beast. It's a 2013. The thing has been rock solid also. We are considering dropping back to a SRW as we don't need the dually anymore.
Old 08-20-2020, 07:10 PM
  #6  
Admirals Club Admiral's Club Member
 
Join Date: Mar 2016
Location: Albany, NY
Posts: 1,089
Received 415 Likes on 248 Posts
Default

Isnít there a new fluid that solves 90% of the 8 speedís issues?
Old 08-20-2020, 07:26 PM
  #7  
Joe
Senior MemberCaptains Club Member
 
Join Date: Mar 2001
Location: Isle of Palms, SC
Posts: 17,113
Received 1,315 Likes on 735 Posts
Default

Originally Posted by saltydog235 View Post
Hey admin, can I bash GM on this thread or will I get a nasty gram here too?

Sorry Iíve been scolded on other posts for saying what a POS MYGM was and what a terrible company they are in getting things resolved. Theyíve tried to bluff me into settling for what theyíre willing to pay me. Fortunately Iím in a position to tell them to piss up a rope and see you in court.

GM sucks and the Duramax is trash.
lol..yeah, that'll convince some folks.

Keep chasing those windmills, Don.
Old 08-20-2020, 07:39 PM
  #8  
Senior Member
 
Join Date: Apr 2009
Location: Michigan
Posts: 4,340
Received 1,163 Likes on 635 Posts
Default

Originally Posted by Joe View Post
lol..yeah, that'll convince some folks.

Keep chasing those windmills, Don.
​​​​​​
Yeah, I'm sure a lot of the issues were regarding support during the pandemic (not an excuse, just reality).

That said, the 10 speed in either package is so much better I'd say skip the 8 speed, even though I have 2 8 speed in the family fleet.
Old 08-20-2020, 07:50 PM
  #9  
HTJ
Senior Member
 
Join Date: Jun 2013
Location: Baytown, TX
Posts: 12,088
Received 3,571 Likes on 2,207 Posts
Default

My company has 225 Chevy trucks locally, in the last 7 years we have had one problem child. Have 170K miles on 3 different personal 5.3's and no issues.

Some people just break shit.
Old 08-20-2020, 08:41 PM
  #10  
Admirals Club Admiral's Club Member
 
Join Date: May 2007
Location:
Posts: 1,384
Received 500 Likes on 263 Posts
Default

Originally Posted by ericinmich View Post
​​​​​​
Yeah, I'm sure a lot of the issues were regarding support during the pandemic (not an excuse, just reality).

That said, the 10 speed in either package is so much better I'd say skip the 8 speed, even though I have 2 8 speed in the family fleet.
Yeah, the pandemic caused them to build a POS and not be able to repair it in 3 months after replacing 3/4 of the fuel system and ECM. Letís go with that.
Old 08-20-2020, 09:02 PM
  #11  
Senior Member
 
Join Date: Apr 2009
Location: Michigan
Posts: 4,340
Received 1,163 Likes on 635 Posts
Default

Originally Posted by saltydog235 View Post
Yeah, the pandemic caused them to build a POS and not be able to repair it in 3 months after replacing 3/4 of the fuel system and ECM. Letís go with that.
Nothing to do with the build, bit getting a good dealer tech and support from the mfg.

Never did find out what it was. Some supplier made a bad part, or a system issue, or ??, and the the path took to get support from the mfg while most were not able to travel failed.

Last edited by ericinmich; 08-20-2020 at 09:10 PM.
Old 08-20-2020, 09:11 PM
  #12  
Senior Member
 
Join Date: Oct 2002
Location: Dryden/Ludington, MI - Steamboat, CO
Posts: 1,978
Received 551 Likes on 327 Posts
Default

So last week I had to do a boat delivery from Erie to St Clair. The new owner drove me down to Ohio in his 2016 Chevy 2500HD. He goes on saying how its been a great truck and the typical rides great for a 2500..... as I bounce around harshly on the MI roads. Yea.... riders sweet. Then he tells me he had the transmission replaced at 36k. In my mind that's not a great truck. Then he tells me how much he loves his 2014 C7 vette, best car ever. But get this...... its currently at the dealer cause the car will not recognize the key fob and will not start. Been there for weeks. As I'm with him the dealer calls him and says they flat out have given up and cant figure it out. No matter how bad a product GM makes, there will always be a few that keep drinking the kool aid.

As for dealer support, that is gone due to GM corporate. Buddy that works for GM said that about 7 yrs ago GM stopped having dealer support team in their meetings when going over known issues. GM is not giving the dealers the required information to do their jobs,so don't blame the dealer.
Old 08-20-2020, 11:09 PM
  #13  
Admirals Club Admiral's Club Member
 
Join Date: May 2007
Location:
Posts: 1,384
Received 500 Likes on 263 Posts
Default

Originally Posted by ericinmich View Post
Nothing to do with the build, bit getting a good dealer tech and support from the mfg.

Never did find out what it was. Some supplier made a bad part, or a system issue, or ??, and the the path took to get support from the mfg while most were not able to travel failed.
Donít know, I cleaned my belongings out of it, told them not to try to return it and filed suit. I gave them many opportunities to repair or replace it in a reasonable amount of time. It was all met with a denial to accept responsibility, obfuscation, lies and inability to perform in a timely manner.

Terrible customer service. GM could have handled the entire situation better. Honestly with three identical trucks on the dealerís lot the entire fiasco could have been remedied early on in a few hours on my end then worked through with the dealer and manufacturer for recompense. By the time it got to the point where I had to retain legal counsel, there was no way I was going to drive a vehicle or invest my hard earned money In something made by them.

it is what it is. I have a right to my opinion based on the facts of my experiences.
Old 08-21-2020, 03:57 AM
  #14  
Senior MemberCaptains Club Member
 
Join Date: Aug 2002
Location: Baltimore,Maryland
Posts: 6,269
Received 784 Likes on 519 Posts
Default

Originally Posted by Misterfu02 View Post
Isnít there a new fluid that solves 90% of the 8 speedís issues?
Yes they do. It helps for the most part, but is not a cure all. The 8 speeds suck shifting.Not just 2019....Evidently GM can't fix it for some stupid reason...I can tell You on some of the 2019-2020 there is a shitload of recalls!!
Old 08-21-2020, 07:11 AM
  #15  
Senior MemberCaptains Club MemberPLEDGER
 
Join Date: Feb 2004
Location: Atlanta, GA
Posts: 8,822
Likes: 0
Received 294 Likes on 224 Posts
Default

The 8 speeds were awful and GM was worse.

My 2017 Silverado had the tranny issue....dealer did all they could but GM wouldn't authorize a teardown and rebuild of the transmission until if failed completely. Lucky for me it failed completely at 52K miles and once it was replaced, was smooth as silk.

I loved the truck, and it likely saved me from serious injury when I was rear-ended on the interstate in July of last year. But even with a good dealer, GM's indifference led me to replace it with an F150.
Old 08-21-2020, 10:27 AM
  #16  
gf
Senior MemberCaptains Club MemberPLEDGER
 
Join Date: Feb 2001
Location: North of Boston
Posts: 13,389
Received 397 Likes on 287 Posts
Default

I posted an inquiry here a couple years ago inquiring about the 8-speed issues and plenty of guys chimed in with their horror stories but just as many said no problems - just like now.

GM sold nearly 1 million vehicles every year from 2015 - 2019 with the 8L90 transmission, there are bound to be some units with problems.

For anyone with issues now, has the switch to the newer transmission fluid, recommended in Technical Service Bulletin 18-NA-355, improved the situation?

My best college buddy has a 2014 Silverado with the 5.3 and 6L80 6-speed. He loves the truck, has never had an issue and gets close to 20 MPG on the highway.

My new Silverado 1500 diesel has the Ford designed 10L80. I've heard there now may be some problems reported about that unit as well, but again, with over 1 million vehicles per year using this transmission, it just seems likely that there will be some number of trucks that have problems.
Old 08-21-2020, 10:41 AM
  #17  
Senior Member
 
Join Date: May 2011
Location: TN
Posts: 415
Received 216 Likes on 84 Posts
Default

Originally Posted by Misterfu02 View Post
Isnít there a new fluid that solves 90% of the 8 speedís issues?
Nobody should have to live with a 90% transmission. I had my 2019 5.3/8spd for 11 months before trading it in on a 2020 Ram. I've had 4 Rams with the 5.7/8spd combo and they have been absolutely trouble free. The Chevy had a hard thunk of a shift into gear from park or reverse that the dealer said was normal. Normal my anus!
Old 08-21-2020, 10:45 AM
  #18  
Member
 
Join Date: Mar 2020
Location: Mid Atlantic
Posts: 46
Received 13 Likes on 11 Posts
Default

every manufacturer has bad vehicles roll off the lot. my last truck was an 01 suburban. I bought it at 74k miles and sold it at 167k. the only thing that I had to do to it while I had it was replace one windshield washer pump motor ($17), one caliper (~$100), and one front wheel hub (~$120). everything else was great. I drove it 70 miles a day commuting and even drove it from Delaware to Colorado and back right before selling it. great truck. my dad had a 98 Tahoe that he bought new, finally replaced it earlier this year after having it for 22 years. I don't know all his service records, but nothing problematic. my current truck is a 15 Silverado with 55k on it. before lift/level and 33 inch duratracs, I could get 28 mph on the highway at a slow/easy 60 mph. I just took it on a business trip and got 24-26 mpg with the tires and small lift/level (again, cruising at 60). knock on wood, I have not had to repair anything on it at all (well, just did front brake pads...).
Likes:
gf
Old 08-21-2020, 12:53 PM
  #19  
Senior MemberCaptains Club MemberPLEDGER
 
Join Date: Feb 2004
Location: Atlanta, GA
Posts: 8,822
Likes: 0
Received 294 Likes on 224 Posts
Default

I had the TSB done (flush 3X and end up with the new fluid). Made no difference.

For some people it may be working....in my case it wasn't fixed until the transmission was replaced.
Old 08-21-2020, 02:00 PM
  #20  
Senior Member
 
Join Date: May 2012
Location: Sandusky, Ohio
Posts: 1,143
Received 96 Likes on 66 Posts
Default

Gotta love these ďI have crap luck with my whatever, so itís trash and nobody else should like theirs or buy one eitherĒ threads.

Yeah, nobody should ever have to deal with anything thatís less than perfect...I get it. Should we have to have locks on our doors too? Does everyone out there perform at 100% at their jobs 100% of the time? Címon now.

The reality is that everybody is going to get the sour apple at least once. Absolute perfect quality is a pipe dream, at least when it comes to vehicles. They all break. Most have great luck. Some donít.
Likes:

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.