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ALERT: We are currently having technical issues with Admiral's Club and THT Sponsor

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ALERT: We are currently having technical issues with Admiral's Club and THT Sponsor

Old 07-03-2019, 12:26 PM
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Default ALERT: We are currently having technical issues with Admiral's Club and THT Sponsor

Hi all,

We are seeing an issue where people will pay for their AC/THT Sponsor subscription, and get confirmation that payment went through PayPal or Authorize.net, but the subscription doesn't appear on their THT account.

We are aware of the issue and are in the process of figuring out where the glitch is.

You may still begin or renew a subscription, but this glitch requires us to manually process your subscription, which will take some time (normally it is instantaneous).

Please be patient with us. Our admins are only in the office monday-friday roughly 10am-6pm Pacific time, so requests made outside of those hours will need to wait until the next business day. With the 4th of July holiday, there will be additional delay. We are sorry for the inconvenience and will try to get to all subscribers ASAP.

To let us know you've made a payment, you can post in the tech support thread, or you can Private Message me.

Thank you and have a great 4th!

-Admin

Last edited by IBobi; 07-03-2019 at 12:57 PM.
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