TD did the right thing

Old 02-04-2019, 08:30 AM
Admirals Club Admiral's Club Member
Thread Starter
Join Date: Oct 2013
Posts: 130
Received 17 Likes on 12 Posts
Default TD did the right thing

I don't shop at TD a lot but lost a Tormenter Looney Bird and saw their prices were decent so ordered.

Right as I hit submit I noticed I had a typo in my email address, so never received updates or confirmations.

A few weeks later the 2 birds never arrived so I called on a friday and they were able to find the order, it showed delivered so asked I give it another few days. still did not arrive so I called again and they shipped me 2 more for no fee to replace the lost ones.

30 days later I receive the originals and a note written to post office to deliver to correct address so 100% a us mail issue, not TD, but they had already resolved anyway.

I called again and got a return slip and sent back the 2 that arrived 30 days late but was happy they had stepped up in the mean time so I could fish the birds vs waiting on tracking etc.

Again, I'm not a great customer of TD, but saw this thread and a few people upset with them. my experience was good on price and service.

Old 02-05-2019, 06:14 AM
Senior MemberVendorCaptains Club Member
Join Date: Jun 2006
Location: Beesley's Point, NJ
Posts: 1,493
Likes: 0
Received 7 Likes on 4 Posts

Appreciate it. We always try to do the right thing and take care of everyone!!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.