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Tackel Direct Awesome customer service


Tackel Direct Awesome customer service

Old 12-28-2015, 10:42 AM
Admirals Club Admiral's Club Member
Thread Starter
Join Date: Jun 2010
Posts: 199
Default Tackel Direct Awesome customer service

I asked for an okuma cedros cld 20s for christmas and provided my wife with the link to Tackle Direct to make her life easier.
I did receive the reel for Christmas and noticed that it had a clearance sticker on the side of the box which was $80 less than the online price. When I mentioned this to my wife, she sent a brief email and a picture of the tag with the discount price.
Within a day she had gotten a credit for the difference,no hassle, no questions asked!

Thanks Again TD!
venator66 is offline  
Old 12-29-2015, 12:32 PM
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Join Date: Jun 2006
Location: Beesley's Point, NJ
Posts: 1,489

Thank you for the business. We appreciate it
John @ TackleDirect is offline  
Old 12-29-2015, 12:46 PM
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Join Date: Apr 2009
Posts: 2,985

Agree........ great prices and great service
54bullwinkle is offline  
Old 01-07-2017, 09:16 AM
Junior Member
Join Date: Nov 2016
Posts: 11

Great service, first time using them one of the four rods I bought was damaged. I called, they told me how to send it back, sadly the rod was know longer available. Got credited back once they received it, I will use them again for fishing purchases.
Thanks for the great service
jays2000 is offline  

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