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Trouble doing business with you

Old 10-16-2020, 06:57 AM
  #1  
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Join Date: Aug 2002
Location: sebastian FL
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Default Trouble doing business with you

Dear Tackle Direct.
I want to purchase a certain Penn Ally rod and your web site shows it in stock.
Your web site also shows that I can pay with paypal but when I click the paypal logo nothing happens.
Your web site has a live chat. When I try to chat to ask about this a chat dialog opens up, shows that I am #1 in que. yet there is no response to the question I enter for over 10 minutes.
There is no phone # to call you on.
You show the item in stock. I want to buy it using paypal, The dysfunction of your web site and business prevents me from doing so.
Old 10-17-2020, 10:32 AM
  #2  
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Default

I see this at the bottom of the front page of their website:

Contact Us
Call or visit our retail store today!6825 Tilton Rd Bldg C
Egg Harbor Township, NJ
08234-4426, USA
1-888-354-7335 Toll Free US/CAN
1-609-788-3819 DIRECT INT'L
Retail Store Hours
9am-6pm ET Mon - Sat
10am-4pm ET Sun
We are requiring face coverings and 6’ social distancing in our retail store. Our response to COVID-19.
Phone Hours
9am-4pm Mon - Fri
sales@tackledirect.com
Old 10-19-2020, 03:11 PM
  #3  
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Location: sebastian FL
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Default Update

Update: Figured out how to make paypal work on website, placed the order today.and just got confirmation of shipping. all is well, thanks Tackle direct!

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