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State of Tackle Direct

Old 08-29-2020, 01:30 PM
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Default State of Tackle Direct

Anyone order recently? I'm in Florida and was given gift certificate to Tackle Direct. Sent them an email requesting stock on some Maui Jims, hadn't heard back. Would like some input before I place an order with them. If bad I'll see if the person that got me the gift cert can get a refund.

Old 08-29-2020, 03:59 PM
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Regular customer of theirs, never had a problem. Frequently stop by their store as well, very professional operation.
Old 08-30-2020, 04:40 PM
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ordered from them about a month ago, no issues
Old 09-01-2020, 05:50 AM
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Originally Posted by Ryan H. View Post
ordered from them about a month ago, no issues
X2
Old 09-02-2020, 02:59 PM
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I made an order on 9/18. No item, no tracking #, no email replies. The item was not in stock with them but with their vendor, ship 7-10 days. It's only been 15 days but I'm getting worried. They took payment immediately.
Old 09-02-2020, 09:08 PM
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Originally Posted by hoopvillian View Post
I made an order on 9/18. No item, no tracking #, no email replies. The item was not in stock with them but with their vendor, ship 7-10 days. It's only been 15 days but I'm getting worried. They took payment immediately.
so you ordered on September the 18th. and you haven't received your order and your worried? today is September the 3rd, typo I hope
Old 09-02-2020, 09:16 PM
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Originally Posted by Ken T View Post
so you ordered on September the 18th. and you haven't received your order and your worried? today is September the 3rd, typo I hope
Yessir my bad. 8/18. Order ID W-910723 if anyone from there looks at these posts. I've decided to restart fishing after only going 3 times in the past 30 years. I've got all my parts except my rod so I'm anxious and excited to get out there!
Old 09-02-2020, 09:40 PM
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Originally Posted by hoopvillian View Post
Yessir my bad. 8/18. Order ID W-910723 if anyone from there looks at these posts. I've decided to restart fishing after only going 3 times in the past 30 years. I've got all my parts except my rod so I'm anxious and excited to get out there!
I will loan you one until your order comes threw


Old 09-02-2020, 10:06 PM
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Originally Posted by Ken T View Post
I will loan you one until your order comes threw
You're too kind. I just ordered a cheap one off amazon to get myself out there.

Appreciate your generosity. Nice boat.
Old 09-04-2020, 05:20 AM
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They are still not fulfilling orders on time. I waited 2 months for my Penn rod to come. Decided to give them another chance and order from them again. Rod did not say it was out of stock until after I ordered they send me a email the next day that its out of stock. Its been 3 weeks and still waiting....
Old 09-10-2020, 12:52 PM
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out of stock on a bunch of stuff, seems they dont list standard items one would expect, customer service is questionable at best. this was over the last year, 3 different orders.
Old 09-19-2020, 05:36 PM
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Got a great deal on a $1600 reel in early March just before covid hit. Very responsive and quick. Unfortunately COVID has take it's toll on northern states, it is difficult for us in Florida to understand. Heck I moved from NY 5 years ago and I am floored by what my NY friends are telling me. My advise is to buy with patience and give them a wide berth at this time. I know that competitors stores here in Florida have a lot of bare shelves on them so in addition to workers they may have inventory issues as well.
Old 09-21-2020, 10:12 AM
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I don't think anyone is surprised by lack of stock and supply chain issues. I am surprised by all of the reports of poor CS coming from them because my experience in the past has been great. It seems there has been a major lack of communication from them though and misleading inventory information on their website. I order something from them at the beginning of summer, didn't get an "out of stock we don't know when we'll get it" email until after the order was received. Then I had to cancel. We've been dealing with this for over 6 months. The teething period is over, everyone knows the COVID drill and it's not much of an excuse anymore.
Old 09-21-2020, 11:01 AM
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I received my item and they replied back to my email within 48 hours. It was late but it arrived. They offered to cancel my order in the email. Overall I'm satisfied.
Old 09-22-2020, 07:34 AM
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I have sponsors and can buy direct in a lot of cases from different manufacturers. A lot of them are just sold out or are weeks out.. I know there are distributors that have been 3-4 months behind...
Old 09-22-2020, 11:07 PM
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I order from there several times this summer. Supply Chains for a lot of their products have been disupted since Covid. Also USPS has been slowed with Covid as well. My sugesstion is to get expidited shipping with Fed ex and UPS if possible. I know it costs more but at least you get your order without delays

Last edited by redbambam; 09-22-2020 at 11:08 PM. Reason: Misspelling

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