fishtoons

I ordered two bg 3000 reels several weeks ago and I just got an email yesterday that they were delivered to the store I purchased them from. I had them delivered to the store because the delivery window was quicker than sending them to my home and I am leaving for florida in 3 days.
So I drive to atlantic city after work today and pick the reels up along with 3 rods and I just got home 1/2 an hour ago. I open the reel boxes, attach the handles and spin the reels to see how smooth they are. One of the reels was not as smooth and I keep spinning it to see if I am imagining things or if the reel is hanging up. After a few more spins the spool stops oscillating up and down.
So just like that, I have a brand new reel that is broken. The reel still spins, but the spool doesn't move up and down. Sounds like a gear fell off already.
So now, do I spend my own money to send the reel to daiwa.for.service or do I take the reel apart and find out what the problem is and fix it myself?

BLUESMAN

Either way, please let us know what is found. I’m just about to buy one (or 2). It doesn’t matter quality wise but where did you get them? Seems many are sold out.

fishtoons

Not sure if I am allowed to say where I bought them. But it was Bass Pro Shops.
The reels have pretty good reviews so I'm not going to let it bother me too much. I think I should open it up and see if I can fix it, and if not I'll return it when i get back from my trip. I'm just bummed right now.

Mangimi

There should be warranty on the reels. I had a smaller freshwater Daiwa with a similar problem: The cast zinc dog into which the main shaft is screwed into broke. It was impossible to get spare parts, no one wanted to sell them to me. I got the money back on warranty.

I know the BG series is highly recommended worldwide. It's supposedly one of the best budget saltwater reels. However, that is not my experience. I was excited about those reels after reading some of the great reviews, my friends and I bought 3 BG 5000 and 2 BG 4000. 1 4000 and 1 5000 of them are mine. The 4000 is the better one of both in my opinion, we were excited at first, but fishing the BG 5000 with 150-200g jigs was a nightmare in anything deeper than 50m. I thought it had a lot of cranking power, but in fact all of the three reels demanded a ton of force while cranking (maybe because of the high gear ratio). But the 4000 was easier to crank with the same weight than the 5000, consistently. To fish deeper I filled the spool of the 5000 only 3/5 full. But after one day jigging for coalfish without significant hookups, the reel is geary, grindy and wobbly. I didn't open it yet but it's a horrible feeling. Also the other BG 5000 of my friend that I serviced looked quite bad inside after just two weeks of fishing. Pitting on the main gear and corrosion on some bearings.

The 4000 had the drag knob broken and I'm waiting for a replacement from the official Daiwa store since April 2019!!! I bought one in Japan in the meantime. But be aware, the Japanese BG 4000 is different to the international BG 4000. And both of them aren't worth the money in my opinion. Oh and of course my BG 4000 has a corroded main bearing for which I can't get replacement at the official Daiwa representatives and it also developed a very geary feel. It can be helped with tons of grease but it's always returning, I haven't found the cause for it yet, maybe it's just bearings and tolerances.

I would return the broken BG and get a Penn Spinfisher VI 4500 (or 3500) instead, I think they cost nearly the same. That's a solid reel in book, has an aluminum gear, is nice and smooth and is pretty well sealed. I don't know how much the BG costs currently, but in the $100-200 price class, if you ask me, there is no reason to buy anything from Daiwa. Of course others may have different experiences with the BG series, I can just tell how mine performed after two years of use and couple of hours of fishing. I can also only compare them to reels that I personally own.

Fatherof4

Yeah, not normal. I have quite a few, including big spinners, all have been bulletproof. Diawa will warranty it for sure. Just a bad one it sounds like.

Igot1on

For what it's worth I have a BG3000 and a BG4000 (about 1 year old) and both have been awesome!

muffinman51432

Same thing happened to my 4000

Pierce89

I received my Daiwa BG 4000 last week and I think I remember reading in the manual that if you open it up it will void the warranty. If I were you, I would return it to Bass Pro before opening it up. Check your manual/warranty info though

GP100

My 4K has been flawless, several seasons now. I'd return yours to BPS and get one that's working out of the box.

95wellcraft

Just like any other manufacturer , (ford,chevy,dodge) you're going to have some bad apples.
I own 7 BG's from 3000 up to 6500.
Some I bought new,others I bought used.
All are pushing 3 years old.
All go offshore on my boat.
The smaller ones get double duty. Onshore and offshore.
Not one single issue from any of my bg's
Can't say the same for my Battle II's.

Mangimi

Are you fishing your BGs with either/and heavy-ish weights or deeper depth? I fished the BG 5000 with around 5-6 oz in around 300ft and it really didn't like it. Maybe I used it for the wrong purpose, but I had seen three of the reels that developed problems. But I also ordered the first reels that were available in my country, perhaps they had dome some improvements over time?

When it comes to Penn spinning reels I would only recommend the Spinfisher VI and the Slammer III. I only had the pursuit II and fierce II before but those are cheeper reels I wouldn't recommend for saltwater fishing.

95wellcraft

I have 2 BG 5000's and 2 6500's that I use for bottom fishing. Up to about 225' deep with around 12 oz. Of weight. Ni issues with Decent sized Amberjack and Grouper.

AttaBOY_fishing

I have 3 BG's and they all work great. I think you just got unlucky. It happens. Send it back and don't give up on them. They are good little budget reels

85okhai

Kind ofsame thing that happened to me. Bought 6 for charter fishing and stripped the gears out of 3 of them in 6 months