The Hull Truth - Boating and Fishing Forum

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-   -   Mexican Gulf - Venice, LA Charter Review - 42 Freeman (https://www.thehulltruth.com/sportfishing-charters-forum/1035305-mexican-gulf-venice-la-charter-review-42-freeman.html)

raven316 09-12-2019 04:52 PM

Thanks, I feel better now!

Sweetwater500 09-12-2019 05:00 PM

I’ve read this and added to the thread and have been down to Venice on the old Glacier Bays . Two different perspectives are finally evident. But one thing needs to be remembered here by the Captain is which side his bread is buttered on.

HuntersDad 09-12-2019 05:03 PM

well would you look at that.. seems the captain took the review to heart and as he said his next charter he would work to make it a better experience. I'll be damned. THT makes people better fishermen and people. very cool!

raven316 09-12-2019 05:04 PM

Do the captains own the boats on these operation?

alligatorgar 09-12-2019 05:08 PM


Originally Posted by johngreer44 (Post 12924114)
I can't respond directly to this post because I was not there. What I can say is we just spent the last three days fishing with the captain and mate that were the subject of this post. Our experience was 100% positive. Day 1 we caught YFT up to 50lbs. Day 2 we went way out, hit some rigs, and then deep dropped. Caught BFT and some big tilefish. Day 3 we stayed closer in and hit a bunch of rigs. Caught the biggest mangrove snappers I've ever seen, and 4 cobia. The captain, mate, and boat were all exceptional. This was our first experience with Mexican Gulf, and it was great. I've owned a boat for 30 years, and have fished either charters or private boats all over Florida, the Bahamas, Costa Rica, and Mexico. I consider this to be a top notch operation with the latest boats, gear, etc. Everyone is entitled to their opinion, but my experience the last three days was nothing like this post. I'm already trying to figure out the next trip down here.

how do you know what captain/mate are in question? No name/ boat was called out. Captains buddies typing reviews now?

raven316 09-12-2019 05:12 PM

Maybe they talked about it on the charter?

Slamdancer 09-12-2019 05:34 PM

I understand everyone has a first post, unfortunately it seems more often than not on threads like this they appear to be disingenuous.

pooldoo73 09-12-2019 05:35 PM

The captain was named in the thread.

N2theblue 09-12-2019 06:39 PM

Always two sides to every story!

mdees88 09-12-2019 07:37 PM

Great job on the Capt commenting on this thread. Always good to hear both sides. Only thing "fishy" now is post #119....

I mean how many times can you compliment a company in a single paragraph? 1) 100% positive experience 2) Caught biggest Mang's I've ever seen 3) Crew was exceptional 4) great experience 5) I've fished all over the world for decades and this is a top notch operation 6) latest/greatest boats/gear 7) already planning my next trip with them...….

Is it just me or is that a brother in law review? First post on THT mind you.....

Troutchaser21 09-12-2019 07:54 PM


Originally Posted by Bluewaterbyrd42 (Post 12923964)
As the thread has come to my attention that I have upset clients also has me upset. As a person in the entertainment industry you must first take care of the people that hire you to perform a duty. That being said let’s let people know the other half of the situation.
1. The charter was not switched on the call of the company or captain it was requested by the client to be moved for certain reasons and the current captain was already booked unfortunately but we happened to have another older 42 available for hire.
2. As the wind forecast was 10-15 with 2-4 ocnl 5s for an offshore forecast, and per request of the 65 year old father in the morning as we were leaving dock that “if it is too rough we are turning around! I have a bad back!” My following statement was that if that’s the case. No worries. You say when and its time to go. But the bean bags nearest the motors will be the most comfortable ride for you. As the rest of the entire offshore center console fleet in the world uses bean bags for means of seating during running. One simple statement from my mate was yes. Tapping him on the shoulder and saying. Those beans bags and pointed. If he wanted the seat as some customers do. Then it’s theirs No questions asked.
3. Throughout the morning as we finally got to our fishing spot after bouncing thru rough seas we began fishing. After multiple hookups on smaller blackfin, Bonita’s and some undersized yellowfin and multiple times of me and my mate asking if they wanted to fight the fish they only wanted to fight “good ones”. After a dozen or so “are they good ones” from the charter. Yes. My question is why don’t you come fu**ing reel it in and see. Sure. That was my fault. Should’ve been stated differently. As for rushing off to the helm. Yes. With wind blowing and waves 3/4s pushing the boat off pattern and also bait lines behind the boat nearing the motors. Yes. All captains move swiftly to prevent accidents w lines and motors and to also hold pattern and remain fishing.
4. While swordfishing w discussed every option on the boat as they were deciding on building one. They noticed the amount of stereo package and the son asked if it’s loud. As the amount of speakers you can see. Yes. It’s loud. During fishing I do not like to blare the stereo for reasons of doing a job and paying attention to the surrounding equipment for hearing what’s happening is a must. And by the look on the dad is he didn’t need to hear how loud it was anyway.
5. As for fishing out the back of the boat. Sure. Everyone is welcome. Please do. As I pointed him to rods and suggested what baits to use and where to throw them. And he did. As did I. Soon as my bait hit the water it was sharked and I, once again. Cussed. SHIT! But not at the customer as for my bait was taken by a damn shark. Maybe he thought it was directed towards him cause we were standing near each other.
6. Nearing the end of the day. Which was 2 hrs after our time of our charter. Roughly 10 hrs is trip. Stayed extra late for the slow fishing. Minus the multiple undersized yellowfin and pulling off a swordfish right under the boat. Fishing was fairly slow. We are now at the dock pumping fuel, After cleaning fish we are prepping for the next days charter. Putting on fresh leaders and going thru the gear. The dock ticket is open for customers while pumping, having dockhands walking around servicing customers They ask for ice from my boat. I simply say that the marina is open and can assist you with anything you need. He wants ice from my fishbox cause it was full. I say ok. Fill a bucket for him. He says that’s not enough and can he have more so I fill an entire shrimp basket for him.
7. If anyone has been to Venice fishing they understand how important it is to accommodate and entertain the customers. Cause fishing is always second. I feel like myself and our company has always strived to be the best. At everything. It made me so upset that I heard about a bad review from someone that seemed to have a good time fishing to only leave and get home to talk about how bad their trip was w me. This is my whole life as a charter captain and I’m fully invested in making my clients happy and wanting to return with us. I just wish that some would say so while actively fishing rather than a few days later if they weren’t enjoying themselves Sure. Things could’ve been dealt with differently and as a captain I’ll vow to work on that. Having heard about this post from third party people and starting a profile to help me get better at my job should say that we are not an entitled company or crew but strive to be the best. And if we’re not. We want to know how we can be. Thank y’all for reading all of that!
Cheers!

Colin, As I appreciate your response I feel the story was a bit skewed. Im not going to go back an forth nit-picking everything that was/was not said that day. But one thing that I would like to address, and that I don't blame you for not being informed of, is the scheduling issue.. I did call to reschedule a month prior to the trip, based on the dual row seating boats availability. Scott and I came up with a date and it was set... for Richard Draper on his new boat. Then I got a call the week of saying that the dual row seating boat was unavailable for reasons that were unknown to me and explained as a scheduling error.
From there, the only thing left I have to say that applies to all of the rest of the issues is the attitude we felt throughout the day. From getting pointed around by a young mate and feeling like a nuisance the whole day to bartering over a bucket of ice, its hard for me to believe you think we should have left that day with butterflies in our stomachs..

I'll give you the benefit of the doubt and hope we just caught you on an off day as I have heard great things about you and MGFC prior to our experience.

dsharp 09-12-2019 08:21 PM


Originally Posted by Troutchaser21 (Post 12924713)
Colin, As I appreciate your response I feel the story was a bit skewed. Im not going to go back an forth nit-picking everything that was/was not said that day. But one thing that I would like to address, and that I don't blame you for not being informed of, is the scheduling issue.. I did call to reschedule a month prior to the trip, based on the dual row seating boats availability. Scott and I came up with a date and it was set... for Richard Draper on his new boat. Then I got a call the week of saying that the dual row seating boat was unavailable for reasons that were unknown to me and explained as a scheduling error.
From there, the only thing left I have to say that applies to all of the rest of the issues is the attitude we felt throughout the day. From getting pointed around by a young mate and feeling like a nuisance the whole day to bartering over a bucket of ice, its hard for me to believe you think we should have left that day with butterflies in our stomachs..

I'll give you the benefit of the doubt and hope we just caught you on an off day as I have heard great things about you and MGFC prior to our experience.

so, did he give you a bucket of ice or a shrimp basket full?

Vantaredoc 09-13-2019 03:24 AM


Originally Posted by dsharp (Post 12924754)

so, did he give you a bucket of ice or a shrimp basket full?

Since I'm pretty new to the fishing scene, can you tell me the number of ice cubes a bucket holds versus a shrimp basket ;?:tht_rulez:

mwp135 09-13-2019 04:58 AM

I see a lot of the issue as being related to the attitude and demeanor of the Capt and mate. We all can feel when someone is acting in a less than professional manner either through words, body language or attitude. The Capt has owned up to some of this in his post. As many posted perhaps he had an off day and may have been a bit short tempered.
For example on a recent grouper charter with friends, one of them spoke to the Capt telling him the boat was “too slow”. The Capt took it right in stride and smiled wishing him a good day. Good example of thinking before responding, and thinking how a poor response could have been harmful to his future business. And yes the Capt was well aware of the boats limitations as to speed, but we did get our share of grouper one short of limit!





marlinlane 09-13-2019 05:01 AM

bucket will fill a small ice chest (6-8lbs), a basket will fill a medium ice chest (20-25lbs)-have never counted the cubes (am sure someone on tht has the correct formula)

Vantaredoc 09-13-2019 05:22 AM


Originally Posted by marlinlane (Post 12925177)
bucket will fill a small ice chest (6-8lbs), a basket will fill a medium ice chest (20-25lbs)-have never counted the cubes (am sure someone on tht has the correct formula)

That's close enough. I just didn't know how much a shrimp basket holds. I have the grandkids carry buckets from our ice machine and hand up to me to fill coolers and fish boxes so I am familiar with buckets :grin:

Flatout71 09-13-2019 06:34 AM

I have fished numerous charters through the US and in other countries. Honestly, I do not know why most people are surprised by the Capt’s alleged actions. I would venture to say perhaps 70% of my charters through 30 years have been great experiences. But there are Capt’s everywhere that view a client as nothing more than a mark with money that they will never see or hear from again. It is hard sometimes, but I always try to do research with first hand accounts and referrals before booking a trip. One first class operation is Casa Vieja lodge in Guatemala and for the money that the Freeman fleet in Venice charges now I would fly to Guatemala in a heartbeat.

Gmack 09-13-2019 06:59 AM


Originally Posted by Daybreaker1 (Post 12923762)
We have had older guys slither up and sit in the mates seat and talk my ear off about every fish they heve caught in there life.It usally happens as soon as we leave the dock and the mate is putting things away and untying the boat.They sneak right in.It is annoying but we deal with it.It is kind of funny to see my mate sitting with the customers in the back.

Wow. Seems like a perfect opportunity for yourself and the mate to get to know your customers. Explain the area, techniques and share knowledge. Much better than the two of you cuddling up on a leaning post while I feel like an outcast that neither of you want to talk to sitting in the back the boat.

averagetuna 09-13-2019 07:12 AM

this guy is going to feel like an outcast in the back of the boat for having to sit with the people he decided to go fishing with? seems like the typical high-volume hull truth poster, that also thinks he is an experienced fisherman, but books charters to actually go fishing (errr.. do the fishing for him) has ALOT of feelings that they are good at expressing on the internet but not really good at handling in person. Fun type of person right there.

If they had an optional extra fee -"$200 to be my friend", would you pay it?

dsharp 09-13-2019 07:32 AM

:)

Originally Posted by Vantaredoc (Post 12925234)
That's close enough. I just didn't know how much a shrimp basket holds. I have the grandkids carry buckets from our ice machine and hand up to me to fill coolers and fish boxes so I am familiar with buckets :grin:

a shrimp basket is about the size of an average laundry basket, if you were being serious, which btw I wasn’t when I asked. I used fresh ice every day so I would have filled whatever he had/wanted and never given it a second thought


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