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  • 6 Post By Timex
  • 1 Post By bluflu

shout out to sterling tackle

Old 07-11-2019, 11:41 AM
  #1  
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Default shout out to sterling tackle


just wanted to comment about the excellent customer service I received from sterling tackle. my last fishing trip the squids got torn off one side of one of my zucchini widetrackers. which I fished all last season & two trips this season & have cought a lot of tuna mahi & even a blue marlin. this lure is 14 months used & they have absolutely no obligation to replace some squids I emailed sterling to see if I could get the replacement components & this arrived today. ABSOLUTELY FANTASTIC CUSTOMER SERVICE my hats off to the folks at sterling tackle. great products - response times & service
good luck & be safe
TIMEX
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Old 07-11-2019, 12:12 PM
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Originally Posted by Timex View Post

just wanted to comment about the excellent customer service I received from sterling tackle. my last fishing trip the squids got torn off one side of one of my zucchini widetrackers. which I fished all last season & two trips this season & have cought a lot of tuna mahi & even a blue marlin. this lure is 14 months used & they have absolutely no obligation to replace some squids I emailed sterling to see if I could get the replacement components & this arrived today. ABSOLUTELY FANTASTIC CUSTOMER SERVICE my hats off to the folks at sterling tackle. great products - response times & service
good luck & be safe
TIMEX
I agree great service. Only thing I didn't like was I needed to replace some black and purple birds with the squid tails and they wouldn't sell me any cause they are selling so many crazy 8 chains and wide trackers they cant keep them in stock fast enough which I understand but I really wanted to fix my wide tracker lol still looking for them if anyone else knows where I can find any.

Thanks
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Old 07-11-2019, 12:35 PM
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ARGGGGGGGGG.....................................

I want some BAD!%$#%@.

Gotta wait
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Old 07-11-2019, 01:19 PM
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Thats great customer service from a great company!
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Old 07-11-2019, 03:05 PM
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Great gear.. My buddy yesterday asked where is the sterling tackle/ wide trackers and other bars .. I told him I didn't bring em cause we weren't going out too far and using lighter gear.. He seemed troubled by that
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