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Anyone else waiting on the new Lowrance Auto Pilot?

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Anyone else waiting on the new Lowrance Auto Pilot?

Old 02-23-2015, 07:25 AM
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Default Anyone else waiting on the new Lowrance Auto Pilot?

Completely fed up and pissed off with Lowrance. I wound up pre-ordering and paying for the new Lowrance autopilot back in August of last year. Release date was to be September. Here it is 7 months later and they still have no clue when its going to be shipped. Talked to their so called reps at the boat and sports shows and they are clueless. Not just on the release date but on their products overall. The sales guy at Bass Pro knows their HDS products better.

I for one will Never - Never - rig another boat with their crap again. Furuno or Raymarine from now on.
Old 02-23-2015, 01:43 PM
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suppose to be 2-3 weeks... but who knows
Old 02-23-2015, 02:12 PM
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Thats the same B.S I have been told by Lowrance since last September. I went thru the same B.S. with them on the Sonar Hub - TM150 Chirp Transducer bundle. Their 2-3 weeks always turns into 6-8 months. Why can't the bastards be truthful. Or better yet hold the press releases UNTIL THE FUUUU>>>>>>G product is ready. Not kidding, they have lost me as a customer. Not that it matters to them. I am just 1 minnow in a big ocean to them.
Old 02-23-2015, 02:38 PM
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SonarHub was introduced according to the plan and worked well with all CHIRP transducers except TM150M, SonarHub could fail when combined with the standard TM150M. Due to this Airmar had to redesign TM150M by putting in an impedance match circuit in the cable. I work with product development myself and issues like this is not uncommon during manufacturing startup.
Old 02-23-2015, 03:48 PM
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I ordered one was told early March. Hope that holds true but it doesn't matter cause I have to shovel 5 feet of snow out of the way to get to the boat!
Old 02-23-2015, 08:57 PM
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Perhaps I am too pissed to see past the next few weeks. All i know is that I own a pretty large sales company and if my salesman lied like the people at Lowrance I would fire everyone of them. There is no reason to bs about delivery dates. If it's a week or 2 fine. If it's 6 months or a year thats also fine so long as you tell people upfront. But to intentionly mislead the public and customers is unacceptable.
Old 02-23-2015, 09:05 PM
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[QUOTE=abbor;7595254]SonarHub was introduced according to the plan and worked well with all CHIRP transducers except TM150M, SonarHub could fail when combined with the standard TM150M. Due to this Airmar had to redesign TM150M by putting in an impedance match circuit in the cable. I work with product development myself and issues like this is not uncommon during manufacturing startup.[/QUOTE]

No. Complete incompetence.
Old 02-24-2015, 02:03 AM
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As someone that is fielding emails and phone calls daily about this and every other product that is waiting to be released. The reps and sales guys are simply passing on the information thats been given to them. It is totally out of their hands when the are given a date and the masses demand to know "when can I have mine."
Most who have ordered have been doing this long enough to understand ordering early and being patient to get the new products as soon as they are ready. Some on the otherhand are worse than a 5 year old that didnt get every last thing he wanted for Christmas. Its boating after all, its fun!

Last edited by BoemarineBrian; 02-24-2015 at 10:06 AM.
Old 02-24-2015, 05:28 AM
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This is why you never buy first run anything, delays happen. I do hope you have gotten your money back.
Old 02-24-2015, 06:17 AM
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When I in September asked the Norwegian Lowrance distributor about delivery time for the first Lowrance pilots the message was; don't expect to see it here before the spring. But other plans may have existed for the US marked.
Old 02-24-2015, 07:10 AM
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Originally Posted by BoemarineBrian View Post
As someone that is fielding emails and phone calls daily about this and every other product that is waiting to be released. The reps and sales guys are simply passing on the information thats been given to them. It is totally out of their hands when the are given a date and the masses demand to know "when can I have mine."
Most who have ordered have been doing this long enought to understand ordering early and being patient to get the new products as soon as they are ready. Some on the otherhand are worse than a 5 year old that didnt get every last thing he wanted for Christmas. Its boating after all, its fun!
So you in essence are calling a customer a cry baby. That also is bs. My gripe isnt that the product is delayed. My gripe is that a large corporation makes a worldwide announcement. Puts the product on the market for sale with a projected sales date. Then misses it by almost a year. Customers preorder the product so in essence the customer is paying for the developement of a product that doesnt exist. I want to see how you guys handle a customer who brings a boat in to you to fit an electronics package in May and you cant deliver the guys boat till January. Lowrance basicly rushed a product to market that wasnt ready simply to drive up market interest and stock price. The only way these big corporations listen is when individual customers start holding them accountable. Attitudes like calling paying customers cry babies doesnt cut it. And just because boating is supposed to be fun doesnt let big corporations off the hook.
Old 02-24-2015, 08:16 AM
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Originally Posted by Hollowhill View Post
Lowrance...rushed a product to market that wasn't ready simply to drive up market interest and stock price.
Lowrance is owned by Navico, Navico is owned by Navico Holdings AS, a private company. The majority share holder in Navico Holdings is the ALTOR 2003 FUND. They describe themselves as follows:

The Altor funds are private equity funds comprising the “Altor 2003 Fund”, with committed capital of EUR 650 million, the Altor Fund II”, with committed capital of EUR 1,150 million and also the “Altor Fund III”, with committed capital of EUR 2,000 million. The Altor funds are advised by Altor Equity Partners. The Altor funds invest in companies with a focus on value creation through growth initiatives, strategic development and operational improvements and have since their inception in 2003 invested in over 30 platform investments and more than 30 add-on acquisitions. For more information, please visit www.altor.com.
Exactly where are you getting quotations for sale of shares in the private equity fund ALTOR 2003 FUND? Did you see a rise in price when the autopilot was announced?
Old 02-24-2015, 08:47 AM
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And not to mention, all the problems you'll have with it once you finally get it, (typical for Lowrance).

Lowrance sales people, (or reps, whatever) are not responsible for "lying" to you. That's funny. "It's boating, it's fun"... yea, ok.
Old 02-24-2015, 08:50 AM
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The Lowrance pilot is developed by the Simrad autopilot team in Norway (with roots back to the Robertson days) so I'm quite sure this will work as expected when introduced. Pumps and drive units will come from Octopus.
Old 02-24-2015, 10:12 AM
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Originally Posted by Hollowhill View Post
So you in essence are calling a customer a cry baby. That also is bs. My gripe isnt that the product is delayed. My gripe is that a large corporation makes a worldwide announcement. Puts the product on the market for sale with a projected sales date. Then misses it by almost a year. Customers preorder the product so in essence the customer is paying for the developement of a product that doesnt exist. I want to see how you guys handle a customer who brings a boat in to you to fit an electronics package in May and you cant deliver the guys boat till January. Lowrance basicly rushed a product to market that wasnt ready simply to drive up market interest and stock price. The only way these big corporations listen is when individual customers start holding them accountable. Attitudes like calling paying customers cry babies doesnt cut it. And just because boating is supposed to be fun doesnt let big corporations off the hook.
In no way was I inferring that anyone was a cry baby, please don't put those words in my mouth. I have been more than sympathetic with any customer that has called up literally yelling a screaming that he has been waiting 3 weeks and wants his GD unit now.

"Lowrance sales people, (or reps, whatever) are not responsible for "lying" to you. That's funny. "It's boating, it's fun"... yea, okL"

They are simply passing on the information that has been given to them.

There are products out there in the market that currently do the job. Those that want the newest latest and greatest sometimes have to have patience.
Old 02-24-2015, 11:27 AM
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Originally Posted by BoemarineBrian View Post
Some on the otherhand are worse than a 5 year old
Originally Posted by BoemarineBrian View Post
In no way was I inferring that anyone was a cry baby, please don't put those words in my mouth.
Really? ;?
Old 02-24-2015, 04:32 PM
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Maybe you should debate guys with a lower IQ. Private equity firms, with their investors, will acquire a controlling or substantial minority position in a company and then look to maximize the value of that investment. Private equity firms generally receive a return on their investments through one of the following avenues:

an initial public offering (IPO) — shares of the company are offered to the public, typically providing a partial immediate realization to the financial sponsor as well as a public market into which it can later sell additional shares;
a merger or acquisition — the company is sold for either cash or shares in another company;
a Recapitalization — cash is distributed to the shareholders (in this case the financial sponsor) and its private equity funds either from cash flow generated by the company or through raising debt or other securities to fund the distribution.

So one of the above is taking place. IE Make a press release, get the public interested and get as many pre-orders as posible. Drive up year end sales. Bigger profits since there is no real mfg cost = bigger dividends, bonuses and payouts to investors.
Old 02-24-2015, 05:18 PM
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The wait with new products seems to be happening right now with the Lowrance Auto Pilot and of course the new Garmin units. We have a large amount of Garmin 7600 series units on order for customers and we try our best to communicate with them as much as possible. I feel really bad as many need these units as part of a rebuilds prior to relocating their boats up North. I think the key is in communication with the customer. I call Garmin and speak to them daily and get back to customers with updates. In the end is they do not want to be left hanging as many have dished out good money for the units and they deserve the best customer service experience possible. I will say ALL of our customers are OK with the delays, happy about it no but they are truly understanding that delays happen and I feel their pain.

Mike
Old 02-24-2015, 05:27 PM
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Originally Posted by Hollowhill View Post
Maybe you should debate guys with a lower IQ. Private equity firms, with their investors, will acquire a controlling or substantial minority position in a company and then look to maximize the value of that investment. Private equity firms generally receive a return on their investments through one of the following avenues:

an initial public offering (IPO) — shares of the company are offered to the public, typically providing a partial immediate realization to the financial sponsor as well as a public market into which it can later sell additional shares;
a merger or acquisition — the company is sold for either cash or shares in another company;
a Recapitalization — cash is distributed to the shareholders (in this case the financial sponsor) and its private equity funds either from cash flow generated by the company or through raising debt or other securities to fund the distribution.

So one of the above is taking place. IE Make a press release, get the public interested and get as many pre-orders as posible. Drive up year end sales. Bigger profits since there is no real mfg cost = bigger dividends, bonuses and payouts to investors.
Your IQ must not be that great, you put your money down on something not yet on the shelves and look what happens. It happens, find something else or be patient.
Old 02-24-2015, 06:37 PM
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Navico had similar delivery issues with the Simrad NSO evo2 products last spring. Garmin is having delivery/shipping issues with some of their products now.

It was explained to me by a marine electronics executive last spring - the manufactures aim to announce new products around a few major shows each year, but the R&D departments sometimes to no match the same schedule. With Simrad, there was some delays in getting the factory in Mexico operating as needed. Garmin, Navico, Raymarine and Furuno are all competing with the computer market place for display components. They simply cannot delay the marketing announcements and miss some sales to their competitors.

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