Marine Electronics Forum

Stellar Service

Old 07-26-2013, 07:24 AM
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Join Date: May 2007
Location: Nokomis, Florida
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Default Stellar Service

It is a pleasure to be able to document outstanding service.

My 340 Express Stamas has one of it's 4D batteries in the aft hatch. Unfortunately, placement is not great and the battery gets used as a step. Consequently, I was missing a battery cap and the previous owner had used electrical tape to seal the cell.

As I am close to ending my punch list, about a week ago, I sent an email to Deka Batteries manufacturing plant in PA, requesting two spare caps.

I did not hear anything for several days and then got a call from Scott Gray, the Deka Territory Sales Representative in Fort Myers (some 60 miles away from my boat), stating he had 3 caps for me and he would call next time he was in my area. Well today we met on the road and he handed me my 3 caps at no charge.

It does not take a rocket scientist to determine who will get my battery business in the future.

If anybody requires batteries, Scott can be reached at 941-769-7944.

Thanks again, to Deka and Scott, keep up the great service.

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