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Nikon stabileyes durability, service?

Old 02-29-2012, 04:31 AM
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Question Nikon stabileyes durability, service?

have had my 14-40 stabileyes for a year and a half now and have worked great. monday, not so great. i hear the motors inside working, but they do not stabilize the image. the off button does not turn them off either, got to take the batteries out. going to call nikon in another hour when they open...been trying to brace myself for the sticker shock of what they want to fix them. has anyone had trouble with their stabileyes or dealt with nikon service? have to say i'm not impressed with a year and a half service life and i feel i have taken excellent care of them. problem with this technology, once you have them, its hard to go without...
Old 02-29-2012, 04:48 AM
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That sucks. The fact that there is always a steady stream of refurbished makes you wonder...
Old 03-01-2012, 07:51 PM
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I have the same binocular. The battery pack broke and Nikon replaced the entire unit for 150. I was pleased. Can't be without them.
Old 03-02-2012, 03:50 AM
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thanks for the reply. they are on their way to califiornia for repair. had trouble getting any usefull information over the phone. the guy tried to tell me that they would be covered under the 25yr binocular warranty. when i argued that they were electronic stabilized binos and that i had a hard time believing they would be covered for that long, he simply repeated yup 25 years. i guess i would be pretty happy with $150 even though i feel these things should last a lot longer the way i have taken care of them.
Old 03-02-2012, 04:00 AM
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I don't know much about these binoculars but they sound like there the bees knees are they expensive?
Old 03-02-2012, 06:05 AM
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yes, they are about $750, but are worthwhile. i
Old 03-02-2012, 06:09 AM
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Originally Posted by alacrity View Post
yes, they are about $750, but are worthwhile. i
Where can you get a new pair for $750?
Old 03-02-2012, 06:42 AM
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Bought a refurb pair from Defender and they showed up ''out of whack''. Defender had me send them to Nikon, they sent me a new pair no charge.

No problems, they are awesome!
Old 03-02-2012, 09:11 AM
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I have had my 14X40 for 5 years with no problems whatsoever. The warranty really is 25 years. Hats off to Nikon. l paid about 1400 here in Canada. Awesome product that Ican't live without.
Old 03-02-2012, 10:11 AM
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thanks for the replys guys. feeling a little better about it.

a new pair will run you $1100-1200. remans are occasionally available for $800 or so. defender has them for $829...
Old 03-04-2012, 07:05 PM
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I just got a pair of refurbished 14 x 40 for a little over $650 on ebay. I hope they are as good and useful for offshore use as everyone says in various threads.
Old 03-04-2012, 10:04 PM
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650 that sounds like good buying, and comments like can't live without is a huge wrap for them, I will have to look into it and find out how much they are over here.
Old 03-17-2012, 05:09 AM
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just approved repair on my binos. $175 plus tax and shipping comes to $198. hope i get more than a year and a half of this set.
Old 03-23-2012, 09:47 AM
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got the binos back today after 23 days. could have been quicker with a little better communication on their side, but not complaining. they appear to be new, or newly remanufactured (not the same ones i sent) and work great. even came with a new case and strap, which i was instructed not to send back with them.
Old 06-30-2017, 08:51 AM
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Looks like I'll be sending in my refurbs from Defender Marine to Nikon repair.

Anyone have a contact for the California facility?


Nikon StabilEyes 14X40.
Old 06-30-2017, 11:34 AM
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Mine just took a shit again too. 800-645-6678 is the number I have from the last go round...
Old 06-30-2017, 06:00 PM
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Originally Posted by jzd View Post
Mine just took a shit again too. 800-645-6678 is the number I have from the last go round...
the 2nd pair?
Old 07-03-2017, 03:35 AM
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Yup, second set. Got 5 years this time, just hope the service still goes smoothly.
Old 07-03-2017, 01:42 PM
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Well, which is it? 25-year warranty, or $175-225 per service?

Does the 25-year only apply to those bought new from an authorized Nikon dealer at nearly full price? It doesn't seem to be being applied to those who have bought refurbs from Defender, etc.

It's also my understanding that the Nikons are not even their product, but re-badged Fujis...how does warranty and service compare between the two if they are in fact identical?

Is it cost-effective to buy refurbs (which seem to be in endless supply!) vs. new if you sacrifice the 25-year coverage on warranty, if per-incident repair charge seems to average around $200 and is often needed.

Both the Nikons and Fujis are considered "consumer grade" and a much higher tier is used by the various militaries.

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