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koden electronics

Old 05-06-2008, 10:43 PM
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Default koden electronics

looking for a good dealer for koden & was wondering how every bodies experience has been with them how is there warranty,to get it that is if you have probs.
thanks shane
Old 05-08-2008, 11:35 AM
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Default Re: koden electronics

Shane,

I sell Koden. I would not hesitate to go for their radar units. They are very, very good and very attractively priced. I can't say the same for the chartplotter, the chartplotter leaves a lot to be desired.

http://www.acfmarine.com/?manufacturer.id=154

Bob
Old 05-08-2008, 08:43 PM
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Default Re: koden electronics

what about warrenty are they good to deal with for that.
Old 05-09-2008, 06:14 AM
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Default Re: koden electronics

I can't speak specificaly about warranty work but I did just send my Si-Tex radar (made by Koden) to them for repair. Its several years old and is well out of warranty but I was really pleased with their customer service. Each time I sent them an email with a question, I got a response within hours, and whenever I called I got to speak to a real live person instantly without ever being put on hold. I wish I could say the same for Lowrance!!!!
Old 05-09-2008, 12:54 PM
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Default Re: koden electronics

Koden service is very good. A while back I had a Northstar black box that a customer of mine was having trouble with. Northstar dropped the ball on the repair so I took a stab at calling Koden being as they manufactured the box. Within 2 days I had a replacement in hand for my customer. I am not saying results like this are typical but they are right in Florida and there should be no problem getting service. As an add to that, their units are built like tanks.
Old 05-09-2008, 07:05 PM
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Default Re: koden electronics

thanks guys for the info.

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