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Barber Marina: not prorating dry storage

Old 10-07-2020, 11:14 AM
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Default Barber Marina: not prorating dry storage

Anyone else on here received the latest email from Barber Marina? It looks as if we will not have access to boats in dry storage until well after the 19th of October. So from 14 September to after the 19th of October we have had no access to our boats, and no services rendered. We obviously though there would be some type of prorating due to the storm. Anyone else see this as wrong?
Old 10-07-2020, 12:14 PM
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They said all racked boats are ok, so I'm happy!
Jim
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Old 10-07-2020, 12:22 PM
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Count your blessings. Loosen up a bit. Not valid IMHO.
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Old 10-07-2020, 12:52 PM
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Originally Posted by senecacin View Post
They said all racked boats are ok, so I'm happy!
Jim

Quite happy that the boats in the dry storage have weathered the storm. I actually haven’t had any issues with Barber in regards to updates and service we’ve had in the past. I consider it a great marina. Very surprised at the stance they took on this though. I am getting charged for nothing.
Old 10-07-2020, 01:04 PM
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I dont blame you. Just because the boat is safe doesn't mean "count your blessings" is valid to pay for a month if the marina says you will not be able to have access to your boat. Those are two different things. If you have a boat sitting there unable to be used, you should be prorated, or at least have a credit issued. A stance that you will pay full price, for 0 service, is not right.
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Old 10-07-2020, 03:42 PM
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We did not have access to our for over three months after Hurricane Micheal and our marina charged us.
Old 10-07-2020, 04:33 PM
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I agree it is wrong and a lousy business practice, but they have always taken the stance that if you don't like it go somewhere else. I went elsewhere but they do have a very nice place to park a boat.
Old 10-07-2020, 04:44 PM
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Originally Posted by OUTLAW III View Post
Quite happy that the boats in the dry storage have weathered the storm. I actually haven’t had any issues with Barber in regards to updates and service we’ve had in the past. I consider it a great marina. Very surprised at the stance they took on this though. I am getting charged for nothing.
Nope,
Your getting charged for them building a structure that your stuff ain't in a pile of debris.

Take a few seconds and think about their staff and all the associated losses they have had.
Yep, the fork lift driver, the dock guys and all the other folks that may be in a very bad way.

Get your stuff out when you can and let us know how that works out for you.
Old 10-07-2020, 05:43 PM
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What did your contract say? You paid for dry stack and it is in dry stack.
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Old 10-07-2020, 07:45 PM
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If you were my customer, I would pro rate your storage fees for the time that my marina could not provide the service that you signed up for and paid. After that, your contract would not be renewed because of your issue with how I run my business. If the world was perfect, we would all be rich, fishing every day, and great looking to boot. Sounds like the marina that you are currently staying at doesn't meet your expectations due to nature and/or other reasons. Good luck finding that perfect marina/business structure that we all want but have a hard time finding.
Old 10-07-2020, 08:38 PM
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No the Marina has been great. However, I do feel that the company has done a disservice to dry stack owners. I don’t have any issue with repairs, length of repair, all understandable and with in reason. I do have issue with charging a patron who pays on time every time for a service not rendered, that includes service to the water. I’d consider this along the same lines as condo owners not refunding deposits for vacations.





Originally Posted by Bsully24 View Post
If you were my customer, I would pro rate your storage fees for the time that my marina could not provide the service that you signed up for and paid. After that, your contract would not be renewed because of your issue with how I run my business. If the world was perfect, we would all be rich, fishing every day, and great looking to boot. Sounds like the marina that you are currently staying at doesn't meet your expectations due to nature and/or other reasons. Good luck finding that perfect marina/business structure that we all want but have a hard time finding.
Old 10-07-2020, 08:59 PM
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Originally Posted by OUTLAW III View Post
No the Marina has been great. However, I do feel that the company has done a disservice to dry stack owners. I don’t have any issue with repairs, length of repair, all understandable and with in reason. I do have issue with charging a patron who pays on time every time for a service not rendered, that includes service to the water. I’d consider this along the same lines as condo owners not refunding deposits for vacations.
Just move. No big deal. Plenty of options.
Old 10-08-2020, 06:07 AM
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After all that folks lost over there this seems pretty minor... think I would be happy that my rig was safe...
Old 10-08-2020, 06:22 AM
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well hell could be like us at Biloxi boardwalk marina. give everyone 10 day notice to get out from wet slips and dry storage then close doors. and still have not seen any refunds from people who has paid yearly leases !!!!
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Old 10-08-2020, 07:21 AM
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The other side of the coin is good luck in finding dry storage near there. I would venture that “dry stack supply” is down 50% from damage.
Old 10-09-2020, 07:28 PM
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I can see both sides of this one. You paid for storage, you’re getting storage. Your boat is safe. HOWEVER, the business is unable to provide most of the service you are paying for. Look at it this way, if you owned a charter business and had a trip scheduled for the day a hurricane hits do you still take the full fee and tell the customer “hey, at least you didn’t drown out there”? There has to be some cost of doing business.
Old 10-09-2020, 08:08 PM
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Where you going to go anyways? There is crap all in the water all over the place down there. I wouldn't be out in the water now at all. Did you see that big boat that hit something and sank just past Barber's?
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Old 10-09-2020, 08:23 PM
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Originally Posted by Dixie Highway View Post
I can see both sides of this one. You paid for storage, you’re getting storage. Your boat is safe. HOWEVER, the business is unable to provide most of the service you are paying for. Look at it this way, if you owned a charter business and had a trip scheduled for the day a hurricane hits do you still take the full fee and tell the customer “hey, at least you didn’t drown out there”? There has to be some cost of doing business.
Bad Analogy!

If your boat or many like it don't get used for months you still pay the rate.
You pay the rate in any storage facility whether you use it or not.

I know of no dry stacks that charge by how many times you put in and out off the fork lift.

Yea it sucks, but many factors are in play here.

To be honest, I would be more concerned about the debris in the water and a multitude of other things at this point rather than using my boat.

Be damn glad your boat and marina are intact.

There are many that won't be boating again for the next year.

Of course, you can raise hell with the owners and they can simply tell you to piss off next month and get your shit out of there.
Probably another guy waiting in line willing to pay a couple of more dollars a foot than you are.

Count your blessings!
Old 10-09-2020, 09:06 PM
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Originally Posted by 20biminitwist View Post
Bad Analogy!

If your boat or many like it don't get used for months you still pay the rate.
You pay the rate in any storage facility whether you use it or not.
Sorry but you're very wrong here. Its not like he paid for a slip, and he own his own accord did not use it. He wants to use his boat, and he can't because of the marina's facility issues. That is not his fault. Too many of you are saying this whole "be happy your boat didn't sink" stuff which is completely irrelevant. Yes, be happy your boat didn't sink, but the marina is still charging you for a service they are not able to provide.

Imagine you paid for a car parking spot in a garage, you park your vehicle there, but the garage has a catastrophic failure and they tell you "dont worry, your car is safe, but you can't access it for the next month, but fyi you owe us the next month"...
Old 10-09-2020, 09:53 PM
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^^^ or just maybe the owner will remember the good deeds of the customers that stuck with him durring tough times.. then again maybe its a Southern thing...
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