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Boat House of Cape Coral - BIG Problems

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Old 05-15-2012, 12:30 PM
  #101  
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Originally Posted by pathfinder11 View Post
parkerman,
i have to say for someone who says he has no skin in the game your posts seem awfully one sided. how many times do you want to state that tht should shut down this thread? i'm sure we all appreciated your first post detailing the potential liability everyone may have(as laughable as it may seem to some) but you continue to post the samebullshit over and over. we get it and most of us are smart enough to retain the invaluable info you've shared. Thanks

x2
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Old 05-16-2012, 08:39 PM
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Originally Posted by maxim1010 View Post
Typical SCUMBAG ambulance chasing lawyer crap. They have ZERO leg to stand on. Tell this dime store newbie (debt loaded rookie loser lawyer) to go pound salt! lol, and what a complete joke of a dealership. You need to step things up as they are now threatening YOU. Contact ALL the local TV and newspapers via a call directly to their reporters. The news stations LOVE stories like this where you have black and white proof of a dealer scamming you.
Interesting saga - you all seem to believe the Boat House is evil and this guy's claims are for real. Take a break from your occuppy wall street protest and stop blaming the evil corporation right away. We just saw pictures of an engine that was eaten from the inside out with corrossion. It apparently ran or he would not have bought it. Where are the facts! Where is the contract and the report? Why hasn't either party published that! I see the responses and email and lawyer letters, but no real proof of a fraud or of the fact that the Boat House did not commit fraud. It is a damn shame the motor failed - even Yamies take a dump once in a while, but it would be a creepy thing to do if he/she was just trying to intimidate them to repair it. Then I guess they do have a leg to stand on.

I saw pictures, but did not see the computer report or contract. They should both have the Boat House all over them with similar dates and that would be real proof. This is interesting reading and quite an aqusation, but the only fact I see is this poor guy has a blown gasket - literally! The jury is still out for me.
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Old 07-27-2015, 03:36 PM
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I think that this post should be brought up to the top again. This Cape Coral FL company still believes that lying to the public is in their best interest. Its amazing that after numerous posts from so many past customers that have had experiences dealing with their devious lack of honesty.

They are still in business now in 2015 and still telling their customers dastardly and despicable lies to get them to sign the line and give them money.
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Old 07-27-2015, 05:15 PM
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What dastardly things have they supposely done now ?
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Old 01-17-2016, 06:41 PM
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Top option Search of THT (Keywords "The Boat House") did not find this thread in the first 100 threads shown, it took an "Advanced" Google Search limited to THT to locate it.

Can't imagine why it's just in the "Regional" section since The Boat House is a national outfit with as many locations in the Midwest as Florida.

My interest stems from an intent to spend a lot of money and this outfit was one of the Marina's I was considering going to and after sale support was important to me.

This particular situation of a problem with a used boat five months after purchase was one of the few reports I saw and their response seems to be lacking.to say the least.

From what I saw here and on OP's website http://www.theboathousecapecoral.com/ I can see how difficult it might be for a possible Survey or the Seller's consignment inspection to have discovered this patch worked repair.

Google Review claims thirteen reports, but there were just two seen which were from Boat Renters, one happy and one not after having to pay for a propeller repair.

I wonder if their confrontational reaction to a negative review with those threats has managed to suppress others. Certainly does not put them in a good light though and could have been handled much differently.
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Old 01-18-2016, 05:09 AM
  #106  
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It looks like there have been no updates on this thread since May of 2012. This is an old thread, I have heard nothing about the Cape Coral Boathouse recently.
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Old 01-18-2016, 09:17 AM
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Originally Posted by pilotart View Post
Top option Search of THT (Keywords "The Boat House") did not find this thread in the first 100 threads shown, it took an "Advanced" Google Search limited to THT to locate it.

Can't imagine why it's just in the "Regional" section since The Boat House is a national outfit with as many locations in the Midwest as Florida.

My interest stems from an intent to spend a lot of money and this outfit was one of the Marina's I was considering going to and after sale support was important to me.

This particular situation of a problem with a used boat five months after purchase was one of the few reports I saw and their response seems to be lacking.to say the least.

From what I saw here and on OP's website http://www.theboathousecapecoral.com/ I can see how difficult it might be for a possible Survey or the Seller's consignment inspection to have discovered this patch worked repair.

Google Review claims thirteen reports, but there were just two seen which were from Boat Renters, one happy and one not after having to pay for a propeller repair.

I wonder if their confrontational reaction to a negative review with those threats has managed to suppress others. Certainly does not put them in a good light though and could have been handled much differently.
Maybe you can't find anything because the OP was unwarranted in the first place or maybe they have reformed. In fact, I'm not entirely sure about why you and the previous poster from July are ressurecting a 2012 complaint anyway? Are you wondering if there are still issues with that particular dealer?? If so maybe you should have just started a new thread asking that pointed question.
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Old 01-18-2016, 08:12 PM
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Been following this thread and I'll say this:

I do all my own maintenance, I usually buy most of my part's from The Boat House... Alway's a good experience, just hit 100 hours last time out, AND.... I'll be dropping by in the next few weeks for a bunch of Yamaha parts, if you show up at the counter without something you need the parts lady will inquire as to why you forgot the "lower unit oil plug gasket".... Saving a trip back, my kind of service!
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Old 01-19-2016, 06:50 PM
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Heading their tomorrow to pick up my maintenance supplies. They always have what I need and when I need it at a fair price.
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Old 01-19-2016, 08:39 PM
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I'm very familiar with this situation. I have heard of multiple issues that were "suppressed" with similar letters from attorneys and have heard accounts from other marinas who have mentioned issues with this facility.

I also find it interesting there are some responses in this thread by first time commenters in defense of the establishment which may suggest they may be employees or otherwise connected.

A cease and desist for posting free speech reviews seems very much like a predatory scare tactic to me.

But each to their own. If that doesn't say something about the management of the company to you then go ahead and do business with them until it bites you in the butt like it did the OP.
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Old 01-21-2016, 12:20 PM
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Question The Boat House in Cape Coral

Thanks for the replies to my inquiry. I have dealt at that location for parts and supplies since 1980 when there were three marina's next to each other in the current location of The Boat House. Most recently they just did not stock what I needed, but I have no complaint.

This Florida & Georgia Board still does not stand out at all on my THT sitemap.

A local relative of mine quit using The Boat House for maintenance and when I asked them why, they said the Fork Lift Operator had carelessly damaged their hull and they would never return there although they had no complaints about the maintenance work itself. This incident occurred perhaps two years ago and they now use a 'mobile' tech who has a powered barge/shop he maneuvers from lift to lift in the area.

A neighbor of mine told me to avoid The Boat House and when asked why, he gave me several examples of their not treating him well at all on service for more than one boat he had purchased from them. I did not get specific on dates and don't know how recently he gave up on them.

I have also been advised to avoid them by other Professionals in the local area and I did not ask for details on this advice.

I realize it can take a long time to overcome a bad reputation. I have not decided where to spend my money yet but they are at the top of my list for now.

The people I have spoken with at The Boat House recently seem competent and along with the fact that I see no recent complaints, I am hoping that the situation has been changed for the better now.
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Old 01-21-2016, 01:04 PM
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Originally Posted by pilotart View Post
A local relative of mine quit using The Boat House for maintenance and when I asked them why, they said the Fork Lift Operator had carelessly damaged their hull and they would never return there although they had no complaints about the maintenance work itself. This incident occurred perhaps two years ago and they now use a 'mobile' tech who has a powered barge/shop he maneuvers from lift to lift in the area.
Sorry to go OT but do you have or would you get a name for that mobile mechanic? Been trying to find one that is reliable in the area.
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Old 01-21-2016, 01:21 PM
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Originally Posted by pilotart View Post
Thanks for the replies to my inquiry. I have dealt at that location for parts and supplies since 1980 when there were three marina's next to each other in the current location of The Boat House. Most recently they just did not stock what I needed, but I have no complaint.

This Florida & Georgia Board still does not stand out at all on my THT sitemap.

A local relative of mine quit using The Boat House for maintenance and when I asked them why, they said the Fork Lift Operator had carelessly damaged their hull and they would never return there although they had no complaints about the maintenance work itself. This incident occurred perhaps two years ago and they now use a 'mobile' tech who has a powered barge/shop he maneuvers from lift to lift in the area.

A neighbor of mine told me to avoid The Boat House and when asked why, he gave me several examples of their not treating him well at all on service for more than one boat he had purchased from them. I did not get specific on dates and don't know how recently he gave up on them.

I have also been advised to avoid them by other Professionals in the local area and I did not ask for details on this advice.

I realize it can take a long time to overcome a bad reputation. I have not decided where to spend my money yet but they are at the top of my list for now.

The people I have spoken with at The Boat House recently seem competent and along with the fact that I see no recent complaints, I am hoping that the situation has been changed for the better now.
Each to their own but I personally don't like taking a risk with any entity I have heard bad things about for substantial purchases. Whomever you buy from, I wish you the best of luck for a hassle free purchase and ownership.
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Old 01-21-2016, 05:11 PM
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Originally Posted by Straegen View Post
Sorry to go OT but do you have or would you get a name for that mobile mechanic? Been trying to find one that is reliable in the area.
Sure, they're in the SW section of CC off the Santa Barbra Canal. So I have no idea what range he covers with his floating mobile setup:

His email is
[email protected] and phone number is 239-878-0595.
My sister was very happy with his work which was a 100 hour on her 250 Yamaha and another miscellaneous repair on another occasion.

Other Cape Coral Dockside Maintenance I'm aware of: Ken Lohr. 549-0301. Or 281-8956 cell.
http://[email protected]

My neighbor was very happy with Ken's work.

And: Richard Chafin. His business name is Legacy Marine. [email protected] www.legacymarinefl.,com
He left a door-hanger and he states he is a Veteran owned company.

Be sure to tell all of us how it goes.
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Old 01-22-2016, 08:11 AM
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Ken and Chris are some of the better marine guys in the area but they only do onsite service on certain dock types. I unfortunately don't have a full wrap around dock.

I have seen a Platinum Mobile Marine truck running around the Cape. I will give them a call next time and see how it works out.

Many thanks for the info.
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