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Boat House of Cape Coral - BIG Problems

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Old 05-07-2012, 04:12 AM
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Originally Posted by pathfinder11 View Post
i need a suzuki mechanic or small boat surveyor to look at a boat in fort myers, i see these guys are the closest suzuki dealers but i'm not sure i want to use them. does anyone have a recommendation other than boathouse? i really need a suzuki expert as the df140's need to be closely looked at. thanks

First lets clarify one thing...service and sales are 2 completley different things there.
Chris the service manger is one hell of a guy, knows his bussiness, works with cutusomers very well, and know engines inside and out.

Like I said prior I bought and 350 4 stroke replaceing a 250 OX-66 and had work done prior to this.

They took the old motor off, crated, boxed it and stored it intil the new owner oicked it up alomost a week later.

They re-rigged the new motor, went over all the wiring including up gradeing battery cable size from the motor to the treminal block, new protection hoses for the cables, re adjusted all the throttle cable and gear shiters, lube the mmotr and changed the oil.

All without me asking. I just said do it right, Haven't had a issue since except oil changes.

There sales dept I am not that familair with as I used to be very friendly with a surveryor and going out with him a many serveys over a 2 year period..no I do not do surveys..

I know they take a lot of boats on consignment and this whole thing is becomeoing a comedy show.

Yea, they screwed up...so who hasn't.

Lesson learned here for everyone is no matter what have the boat and engine checked including a seatrial before any purchase...dont asssume becuase you make an :


ASS/U/ME!!!!!
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Old 05-07-2012, 06:11 AM
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Lesson learned here for everyone is no matter what have the boat and engine checked including a seatrial before any purchase...dont asssume becuase you make an :ASS/U/ME!!!!!

unless i;m mistaken even a survey wouldn't have helped the OP, they switched engines between inspection and purchase.

so let's really clarify the issue, if one part of an organization(sales) is dishonest you have a greater chance of other parts(service) also being crooked.

who is the surveyor in fort myers you recommend and used to go on calls with?
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Old 05-07-2012, 07:18 AM
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Default Done!!!

I am out of this one ..apperently , trying to give an honest opinion on my experience and it's like...

My survey experince was on Long Island, everything from boat like this to 46 Betrams
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Old 05-07-2012, 09:25 AM
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Bob and Annie's Boatyard is on Pine Island. They are a Zuke dealer and have a full service yard. I'm good friends with their son, PM me if you want his contact info, not sure if their techs will travel to a boat though.
www.bobandannies.com
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Old 05-07-2012, 09:37 AM
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fytnfyr1, thanks, i just got off the phone w/seller and it's under contract, second time in a week that's happened. sold my pathfinder in a week, things seem to be heating up if you're priced right
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Old 05-12-2012, 12:09 PM
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Thanks everyone for your comments. Again, I really appreciate hearing everyone's opinion here.

For those who requested to be updated on what's going on, see the attachment here. I don't think I need to even comment on it.
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Old 05-12-2012, 01:44 PM
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A letter from legal counsel requesting you cease and desist from contacting the BBB, are you F'ing kidding me!!
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Old 05-12-2012, 02:27 PM
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Wow ! Instead of making this situation right for the customer and making this go away. They get an ambulance chaser to write up a letter. Wow, is all I can say.
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Old 05-12-2012, 07:20 PM
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So much for freedom of speech... Lol
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Old 05-12-2012, 09:22 PM
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typical response, they really have no other choice now other than to threaten and sue. hopefully you have a family member who's an atty to help defray the upcoming legal expense. good thing is if you win i think you should be able to recoup your legal expenses. good luck
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Old 05-13-2012, 03:36 AM
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So Boat House pays a lawyer $300 to send a letter. Big deal. Another reason to not do business with Boat house.

I received a similiar letter from a lawyer on behalf of tackle retailer located in Maryland........he didn't think I said nice things about him here on THT. The letter was totally baseless on all legal merits and I kindly pointed this out to the good-lawyer. Never heard from him again.

Simply stating facts of a case isn't slander or grounds for a legal charge.
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Old 05-13-2012, 04:45 AM
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ttt
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Old 05-13-2012, 05:29 AM
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I just wish this thread was in the main discussion forum. I bet it would be 20 pages by now.
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Old 05-13-2012, 05:49 AM
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Now this comes down who wants to spend more money.
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Old 05-13-2012, 06:07 AM
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Originally Posted by Witz67 View Post
Now this comes down who wants to spend more money.



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Old 05-13-2012, 11:57 AM
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What a dirtbag move. Perfect example of how NOT to operate a business. They threaten a lawsuit if you contact the BBB??? WTF kind of laughable garbage is that! That should be a giant red flag for potential customers. How incredibly stupid.
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Old 05-13-2012, 06:12 PM
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I love the website!!
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Old 05-13-2012, 07:56 PM
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I think I'd open case with BBB in Florida and fax them the letter. Then I'd call NBC 2, fox 4, wink, and every other local news channel and see if they wanted to do a piece for you.

Thanks for the information, I know where not to shop for a boat.
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Old 05-14-2012, 05:29 AM
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The Lawyers last name is great... LOL
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Old 05-14-2012, 06:10 AM
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Best part about the lawyer is this place got a divorce/family mediator lawyer to sue you. So it looks like this is right in her area of expertise.
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