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New R&R Release Clips

Old 06-14-2019, 07:54 AM
  #41  
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Quick update. It appears that a handful of the clips on our last shipment from R&R have some excess plastic on the mold of the port side clip. A quick swipe with an exacto knife fixed the ones we had on the shelf with this issue and they work perfectly. We'll tell R&R about it this evening. If anyone else has received clips from us recently and is experiencing this, please contact me. We are happy to help.

-Bryan

**Another update**
I just spoke with Ray at R&R on his way back from offshore. We're going to meet up tomorrow and look at a set of the clips. He was very clear about being willing to help with any issues with the R&R line. Customer support is something that neither of us take lightly. Please let me know of any issues and we'll address immediately.
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Last edited by TheTackleRoom; 06-14-2019 at 02:58 PM.
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Old 06-15-2019, 04:14 AM
  #42  
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Bryan,

It was just as simple as you described. Now all four clips are rolling smoothly.

Thanks for the quick response and resolution.

Thanks

Fred
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Old 06-15-2019, 06:49 AM
  #43  
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Originally Posted by gtrfred View Post
Bryan,

It was just as simple as you described. Now all four clips are rolling smoothly.

Thanks for the quick response and resolution.

Thanks

Fred
Glad to hear it, thanks Fred. Emailing you a gift card now for the hassle.

-Bryan
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Old 07-11-2019, 02:01 PM
  #44  
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Weekly bump, thanks THT
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