tat2

I just received an email from paypal that the dispute has been finalized in my favor and that the money would be credited to my account.

triumphrick

That's good to hear for those still within the 45 days grace period that Paypal gives you...

Since I have been strung out, it doesn't look good for me..

tat2

sorry to hear that!

vzlineman

Found the kite rod, reel, line, clips and a few extras on the front doorstep Friday afternoon. Thanks Matt and I hope things turn around for you. Thanks for all the text messages and making things right. Now take care of the rest of the guys and then move on. Sent you a text earlier today.

KingRanch

I am still waiting. I was told Thursday at the latest.

bignic

Guys I'm not trying to take up for him at all but i think he will make it right. No it shouldn't have dragged out this long i agree. Hopefully everyone will get there things soon. Dont see how he could keep a business going if he didn't make things right. Well guys hope you get ur stuff. Carry on.

KingRanch

I am hoping he makes it right. That's the only reason I haven't filed a case with Paypal. But if at day 40 I have not received it will. I understand things happen but it just kind of upset me when he said it would be there on Thursday at the latest and it wasn't here on Monday.

bignic

KIng Ranch i totally understand man. You got to do whats best for you no doubt. Paypal is great way to cover ur ass on most cases. Once again i hope u get ur items king ranch. I have known matt for a very long time. I'm hoping he makes it right for everyone and throws in extras for everyone. Matt i hope things are ok with whatever situation came up. I think u being matt u will take care of things with these guys.

triumphrick

Sure would like to get my rod and put this experience behind me.....

tat2

Still waiting!!!!

tat2

I really hate to keep bringing this up...no I don't, I want everyone to know what they're dealing with.
twice this clown has PM'ed me that my items had been shipped and they still are not here! two days after his last PM I was notified by PayPal that the dispute was settled in my favor so it's not the money i'm worried about. I am not gonna just sit here and do nothing while this guy lies to me and judging by other posts it has happened to others. some keep saying he will make it right, and shit happened that he couldn't avoid, and give him time, blah, blah, blah. I understand sticking up for a friend but there is NO EXCUSE for lying to someone TWICE about the shipment of items that were paid for.
vent over!

KingRanch

I was strung out long enough that Paypal said they will have to do more research since all of the disputes.

tat2

hope it works out for you king!

triumphrick

Did you pay him personally as Matthew Waddell or as a business, EC Tackle?

Are the disputes lodged against him?

I did receive a partial order for my $360, but a broken St Croix rod was never replaced. It is worth at least $120.

Unfortunately, I paid him back on July 12th. Got my gear around August 15-20 and still not hearing from hm concerning the rod.

I think I'm screwed, but probably getting off lighter than some folks are.....

Also, never filed a Paypal claim. What is the procedure? If he has no balance in a Paypal acct will they still settle with you?

bluewaterseeker

They have access to his checking account plus it's backed up with a credit card as well.

I have bought 3 TLD25's and a Talica 25 from Matt. It was the same story. I got my stuff but I decided that the discounted prices weren't worth having to worry about losing my money. ;?

triumphrick

Thanks for the heads up, Brian...

I'll contact them in the morning...

KingRanch

Yes I have received everything but about $60-$75 worth. And over the last 2 weeks have been told I should receive it in the next 3-4 days. Don't get me wrong I understand things happen in life which I will be posting about tomorrow (a friend is going thru major complications with a child birth) but at the same point in time if these customers are your livelihood the least you can do is keep them up to date and be truthful with them. My friend who is in sales and is having the complication with the child birth updated all of his clients within 12 hours of it happening and basically laid out a very plain jane description of what is happening and said I will keep you updated and if you would like a refund I will gladly refund you money. I am pretty sure that's basically all anyone is asking for from this situation is to be done right and not be jerked around. I will be honest I would much rather have what I order than a refund. But either way I don't want to lose what's left.

triumphrick

Earlier you posted that you had contacted Paypal...

Did your stuff start arriving from Matt since filing the dispute?

Paypal did go ahead and file a dispute for me today, even though it was past the 45 days....

KingRanch

I placed about 5 orders over 15 days. I have received all but the 4th order. Which is odd to me that I received 1-3 and 5 but not the 4th. Lucky the order I am missing is just some extra lures and hooks nothing really needed. It has been past the 45 days and they still opened it but said they would have to do research as to why I received orders both before and after but not that order. Matt confirmed that he never shipped it so that ruled out the lost in the mail thought I had. It was suppose to arrive 11 days ago per email from Matt but it has yet to arrive.

So I guess I will sit back and wait for my order or Paypal to make a decision. ;?

triumphrick

Well, Paypal has begun a dispute for me...

It is long past the 45 days they usually give you, but hoping for some resolution.

Is anyone else hearing from Matt?

As bad as I feel about the gear, I truly hope he is OK and gets himself well.