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Pelagic Outfitters is Here for You

Old 09-12-2019, 04:41 PM
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Default Pelagic Outfitters is Here for You

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It's been a while since we have posted here on the forum. We have been restructuring in order to bring you the ultimate tackle shop. We have expanded in stock inventory, our shipping dept, generally overhauled everything. We opened in 2012 and got very busy very quickly, maybe too busy too quickly as we got overwhelmed and fell behind on getting things done in an expedient and timely fashion. By taking a step back, expanding our crew, compartmentalizing different areas of the business we have become a better and more streamlined business. We see where we went wrong and have improved our business operation. We are excited to work together with you to provide great products, whether it's custom rigging or stock rods, reels, general tackle, etc. Let us be part of your fishing team.

Most of the tackle we offer is built & rigged here in house to the highest standards. That being said, we have the capability to build & rig to suit your needs exactly. Let us know what you are looking for and we can help. If you're not sure, our crew can direct you.

About 25 years ago I began to tinker with hollow core splicing, and this has now become a huge part of our business. We build all types of wind-ons & topshots using Mono, fluoro, X-hard, & 49 strand cable. Planer Bridles, we have them. Daytime Swordfish leaders, we have them too... Just ask us, we will hook you up!

If there is anything you're looking for please give us a call at 631-225-8862. It is always our pleasure to speak with you.

Always give a call to discuss options and what would be best for your needs. This way rather than just ordering a reel off our site we can discuss proper spooling with you. There are many ways we can create packages for you to save you money, as well as insure that you get the correct gear.

We look forward to speaking with you.

Have a great day.

Thank you for your continued support.
If there is anything that we can assist you with please let me know.
Chris
631-225-8862
www.PelagicOutfitters.com
Old 09-12-2019, 07:15 PM
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Nice new site. Ill bookmark it.

Are you guys offering any kind of THT discount similar to what Tackle Direct does?
Old 09-21-2019, 01:36 PM
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Default Customer service

Hi guys. Conrad Here.

I gave these guys a call and spoke with the owner Chris on some recommendations for splicing and some hollow core line. I told him I needed it by a specific date for a tournament and he said he could get it to me by then. He also offered to record a video for me so I wouldn't struggle splicing my new hollow core to the existing line. Customer service was great. I would highly recommend this company.
Old 04-15-2020, 09:26 AM
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Default Great Guys to work with

Hey, I just wanted to post about my experience with Pelagic Outfitters. My wife just placed our third order with them this morning. Another Avet EXW 50/2 and two more HXW 4.2's. Our first order was back around Christmas. I have give my wife a few ideas for some presents for me (and she had given me her list as well) and a few places she could order them from. Pelagic was offering a discount on line so I had listed them for the reels. She has very little experience with reels so when she called Chris, he had his work cut out for him. He was as nice and as patient with her as anyone could ask for. She said he stayed on the phone with her for 30mins going over everything just to make sure the order would be right. It was shipped fast and was exactly what I wanted. The reels looked fantastic and the line splicing from braid to mono was perfect. February was my birthday, she placed another call to Chris for an EXW50/2 with a planer bridle. Once again he walked her through the options and was able get a feel for exactly what I wanted. It arrived fast and again the line splicing and bridle were perfect. So this morning I decided it was time for a few more reels that I had been waiting to purchase for the summer. With everything so crazy right now I have been working from home and when I placed the call my work phone went off, so my wife took over the call to Chris. Once again an excellent conversation and order placement. I was able to join in on the call at the end and speak with Chris for a little bit. We not only talked about the order but how each were doing during these difficult times and our hope and prayers for a fast resolve. Its like the tales of long ago when you could walk into a store and the sales clerk knew you and your kids and it was like visiting with an old friend. The customer service I have experienced with this company and Chris in particular is outstanding. I will order all my reels from him from now on. I recommend him to anyone who is thinking about ordering any fishing equipment. Whether you are a seasoned fisherman or a newbie he is willing to spend the time with you to make sure you get exactly what you want. To me that is priceless. His prices are great as well. Just to be clear I am not being paid, receiving any discounts, or special offers for these comments above. I would not know Chris if he walked into a room I was in except maybe by voice. I just think that its rare nowadays to find this level of customer appreciation and when you do, it needs to be advertised. Unfortunately, my self included, I think we are quick to post or write a review on our bad experiences and not so much the good one's. I think that is something I am going to work on for myself. Again, If you are looking for anything fishing related. Give Chris a call, I am confident you will be happy with your experience

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