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-   -   Fob not working (https://www.thehulltruth.com/fell-marine/1106789-fob-not-working.html)

Matt1969 08-09-2020 03:22 PM

Fob not working
 
This is the second one in less than six months that has gone bad. I change the batteries clean the contacts make sure the contacts are touching and all the other stuff they recommend to make it work again.Is anyone else having problems with multiple fobs going bad in short periods of time?

paul.petani@fellmarine.co 08-11-2020 11:10 AM


Originally Posted by Matt1969 (Post 13936431)
This is the second one in less than six months that has gone bad. I change the batteries clean the contacts make sure the contacts are touching and all the other stuff they recommend to make it work again.Is anyone else having problems with multiple fobs going bad in short periods of time?

Hello Matt1969,

Thanks for your message and we are here to help. Please send us an email at support@fellmarine.com with your contact information and we will be in touch to assist you. We take every single report of a problem seriously and your feedback is important so we can improve upon our products. We highly value all our customers and try our best to resolve issues quickly.

Thank You,
FELL Support

paul.petani@fellmarine.co 08-11-2020 11:11 AM

FELL Support USA and Canada

Tel: +1 855-683-3355
Email: support@fellmarine.com

Matt1969 08-18-2020 04:57 AM

Iíve sent all the information that was requested. I have not heard back after several emails that I sent. Can someone check and get back to me?how many times do I have to email to see if you need any more information?

paul.petani@fellmarine.co 08-18-2020 06:49 AM

Hello Matt1969,

Could you please Private Message the ticket # on the automatic reply you received when you sent the email to support@fellmarine.com and I will make sure it gets answered right away.

Thank You,
Paul
FELL Support



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