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Getting the run around by your online sales people...

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Getting the run around by your online sales people...

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Old 10-01-2018, 01:19 PM
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Default Getting the run around by your online sales people...

You all are a Karavan dealer right???

So why is it when I inquire about a part (a new axle) i am being told i need to contact the manufacturer?

I provided the VIN, model of trailer, serial number on the axle etc but for some reason this isn't good enough.

I had to call today to follow up on a 2nd email I sent, left my number and nobody called me back, instead I get an email telling me I need to call the manufacturer.

Why is this so difficult?
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