Great Customer Service

Old 06-16-2015, 09:02 AM
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Join Date: Sep 2005
Location: Panhandle Florida
Posts: 142
Default Great Customer Service

E-SeaRider is by far one of the best customer focused companies I have ever dealt with.

They have expedited my orders twice now and made things easy to get the colors I wanted and on my timeline. (I just need to learn to secure the bags when i am running)

I recommend them to anyone who is in the market for bags. Keep up the great work
lb3 is offline  
Old 07-24-2015, 08:38 AM
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Join Date: Nov 2011
Location: Boynton Beach, FL
Posts: 1,287

+1 on this. Called them with an easy sale. They did some Q&A and they qualified my purchase, suggesting different product options they carried that through their experience would suit my needs better.

They spent time asking about sizes and ages of my kids, where were would use them. What kind of trips we took.... Guess I am not used to customer service, and expect to call someone to buy they just sell me what I am asking for rather than truly qualify my purchase.

Add to that they are going to rush my order and get it to me before my upcoming trip.

Great company!
brittonv is offline  

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