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Seven bags and counting.....

Old 02-21-2015, 09:58 AM
  #1  
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Location: Gainesvile, FL
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Default Seven bags and counting.....

Like a previous poster, my dog chewed up one of the bags pretty well....is there a large hole repair kit or is this just trash now?
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Old 02-24-2015, 11:20 AM
  #2  
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Your bags are covered under our Lifetime No-Fault Warranty.

We do have repair kits that will fix small tears or rips available for purchase on our site. However, if your rip is over 1" wide, or located near a seam it would be best to send the bag back to us for repair. You simply empty the filler, and send us the cover for repair. Once repaired we will send the empty cover back to you.


Ship to: E-SeaRider
Attn: Warranty Dept.
4054 Louis Ave.
Holiday, FL 34691

Please include:
your name, address, phone number, and reason for repair.

If you have any other questions, please call our office at 1-888-335-3732.

Thanks,
Bridget
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Old 02-25-2015, 05:57 AM
  #3  
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Default Thanks!

Bridget....that is beyond reasonable....this bg was chewed by my dog and is no fault of the company. Fixing it under warranty just means I need to order more bags Thanks so much for your response.
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Old 02-25-2015, 05:59 AM
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Originally Posted by marinebeanbags.com View Post
Your bags are covered under our Lifetime No-Fault Warranty.

We do have repair kits that will fix small tears or rips available for purchase on our site. However, if your rip is over 1" wide, or located near a seam it would be best to send the bag back to us for repair. You simply empty the filler, and send us the cover for repair. Once repaired we will send the empty cover back to you.


Ship to: E-SeaRider
Attn: Warranty Dept.
4054 Louis Ave.
Holiday, FL 34691

Please include:
your name, address, phone number, and reason for repair.

If you have any other questions, please call our office at 1-888-335-3732.

Thanks,
Bridget

I know where I'll be buying a bag from.
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Old 02-25-2015, 10:04 AM
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Originally Posted by marinebeanbags.com View Post
Your bags are covered under our Lifetime No-Fault Warranty.

We do have repair kits that will fix small tears or rips available for purchase on our site. However, if your rip is over 1" wide, or located near a seam it would be best to send the bag back to us for repair. You simply empty the filler, and send us the cover for repair. Once repaired we will send the empty cover back to you.


Ship to: E-SeaRider
Attn: Warranty Dept.
4054 Louis Ave.
Holiday, FL 34691

Please include:
your name, address, phone number, and reason for repair.

If you have any other questions, please call our office at 1-888-335-3732.

Thanks,
Bridget
that makes that decision a hell of a lot easier...e sea rider customer for life.
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