what language does this customer service rep speak?

Old 06-30-2018, 07:56 PM
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Default what language does this customer service rep speak?

this was an amazon order, for a household device battery, I am just curious but the terminology used is strange, is the native language chinese or russian?
Dear customer
This is Ada from customer service team from xxxxxx
We learnt some information from your product comment that wrote before. ""manual is about the size of a box of matches?
Hard to read,
and they have instructions for li ion batteries and ni cad but what kind of battery is the one you ordered"

The battery you ordered is Ni-MH battery. This battery is Ni-MH battery, using temperature is -10°C~45°C, it has a little “memory”, Before practical application, the initial capacity and comprehensive performance of stored battery can be obviously increased after the third charge-discharge cycles.

When it is finished charging or work, please cool it down then begin to use or recharge again.

Storage method: please charge the battery once every 1-2 months once you don’t use it for a long time.

they did not understand "the manual is too small - -I meant you could barely read it.

Last edited by edwardh1; 06-30-2018 at 08:02 PM.
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Old 06-30-2018, 08:30 PM
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That would be IndiPakiChinkastan Google translate. Definitely not Russian. I think it's nice they are trying.
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Old 06-30-2018, 09:05 PM
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Old 06-30-2018, 09:56 PM
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I worked about 21 years in Technical Writing and publications in Texas.
It as my second year in, pledged to never make any font smaller than 10-point.

Any proper American manual would have been readable, complete.

I'm thinking that your responder was from Viet Nam, Indonesia or India.
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Old 07-01-2018, 01:33 AM
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I had a threading tool that cut small fine threads, the instructions read "this machine is equal to the old machine by cutting off the spoke at due size nipper" I think what they were trying to say before Japanese translation was that you can make a thread the same as an existing one, by cutting it on the new steel rod.
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Old 07-01-2018, 02:41 AM
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It's kiwi translation from NZ.hay bro
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Old 07-01-2018, 05:29 AM
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It was written by someone who squints.
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Old 07-01-2018, 05:33 AM
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Old 07-01-2018, 06:24 AM
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Maybe you meant to say the font used in the manual is too small?
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Old 07-01-2018, 06:36 AM
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Originally Posted by Flot View Post
Maybe you meant to say the font used in the manual is too small?
I know the product he's talking about. Font size isn't the problem- they used 16 point font. The problem is the pages are so small there's only 1 character/page.

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Old 07-01-2018, 06:41 AM
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Maybe it was one of those new auto bot reply things.
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Old 07-01-2018, 07:23 AM
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Da mn robots
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