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What to do when email hacked?

Old 06-29-2018, 08:54 AM
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Default What to do when email hacked?

So everyone in my email contact list got a bogus email from my computer that has a bogus attachment. Is there an action that needs to take place on my part at this point to clear it out? Run a scan and clean from Windows or something?
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Old 06-29-2018, 09:14 AM
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Change your password.
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Old 06-29-2018, 09:16 AM
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^^^ this. And truthfully it may not even have come from one of your computers. They have software which can spoof an address to make it look like you sent it.

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Old 06-29-2018, 09:16 AM
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^^^
What he said.

What makes you think it was sent from your computer?
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Old 06-29-2018, 09:17 AM
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.

but most likely they did get your contact list.


.
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Old 06-29-2018, 09:21 AM
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Do you know that they came from your computer and/or your email account?

At one time, hackers found it "funner" to make it look like it came from you so you spend time cleaning up your computer, when the messages were coming from a different computer, but designed to look like it came from you.

Recent changes in server transactions can make this harder to do, but not all servers perform this check, either.

Changing your password is still a great place to start. It should be done directly at the server level depending on how the password may have been obtained.
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Old 06-29-2018, 09:35 AM
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Originally Posted by raystein View Post
So everyone in my email contact list got a bogus email from my computer that has a bogus attachment. Is there an action that needs to take place on my part at this point to clear it out? Run a scan and clean from Windows or something?
Was it a Dropbox document sent from your email? It happened to me this week too, it was sent to everyone I have ever emailed, and I have had the same email address since 1996! It also deleted ALL of my contacts! I have been hearing from people I have not had contact with in years. What a PIA!
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Old 06-29-2018, 10:04 AM
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Originally Posted by dolfan1 View Post
Was it a Dropbox document sent from your email? It happened to me this week too, it was sent to everyone I have ever emailed, and I have had the same email address since 1996! It also deleted ALL of my contacts! I have been hearing from people I have not had contact with in years. What a PIA!
Don't know if Dropbox doc but sounds like same scenario.
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Old 06-29-2018, 10:08 AM
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Don't know if it came from my computer. Wife may have been on my computer at home or it may not have even been turned on when the email went out.

I am getting "failed to send" notices from some old email addresses that are still in contacts.
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Old 06-29-2018, 10:22 AM
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Sounds like same thing that happened to me. I received an email last week from an attorney I have been working with, with doc attached, so I thought it was legit and i opened it. It was a document about financial planning which seemed odd coming from her, so I deleted it. Three days later all hell broke loose and phone started blowing up with people saying "did you send me this?" I changed my password, and told everyone else that opened it to do the same.
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