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Home Depot - Millennials

Old 10-10-2017, 08:21 AM
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Default Home Depot - Millennials

lol

ZH does have a slant, but it's pretty funny (yet sad, pathetic)

http://www.zerohedge.com/news/2017-1...measures-hamme

Home Depot Panics Over Millennials; Forced To Host Tutorials On Using Tape Measures, Hammering Nails

The crazy thing, and I've read this in a few other places, is simple things that should be done by one's self are, often, very expensive to have a service provider come out and do. This is in a time where many people have less than $1k (just an estimate here) in their checking/savings accounts.
Old 10-10-2017, 08:40 AM
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Recently bought some middle of the road blinds for a guest room from Home Depot. The guy asked me twice if I was sure I didn't want to have them installed...

On another note some of the ones working at These places aren't any better. Was looking for a pig tail to swap out my dryer plug. Looked in electrical and appliances and finally asked somebody. She point blank told me that what I was looking for didn't exist, I argued for a minute that I was sure it was but she was adamant no such product had ever been made. Went across the street to Home Depot and found exactly what I was looking for. Haven't been back in that lowes since.
Old 10-10-2017, 08:45 AM
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Originally Posted by JCM 1420 View Post
Recently bought some middle of the road blinds for a guest room from Home Depot. The guy asked me twice if I was sure I didn't want to have them installed...

On another note some of the ones working at These places aren't any better. Was looking for a pig tail to swap out my dryer plug. Looked in electrical and appliances and finally asked somebody. She point blank told me that what I was looking for didn't exist, I argued for a minute that I was sure it was but she was adamant no such product had ever been made. Went across the street to Home Depot and found exactly what I was looking for. Haven't been back in that lowes since.
No doubt...what's crazy is my dear, sweet mother helped measure all the windows in my house when I bought it and then came over and helped install them. She's almost 70.

I really don't get kids (young adults...I'm 35, though) these days and feel bad for them. Most of this stuff is so damn simple that you only need one firing neuron in your brain to figure out, but they just don't want to expend the energy even thinking about it.
Old 10-10-2017, 08:49 AM
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to me it looks like an opportunity for HD to not only make money on the sale of an item but also a piece on the installation by developing relationships with various contractors.
I recently bought a set of Anderson storm doors from HD and they had a company come out to measure and do the installation. I'm guessing they got a % of the installation and the service charge for the measurement.
Old 10-10-2017, 08:59 AM
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Originally Posted by Rags View Post
to me it looks like an opportunity for HD to not only make money on the sale of an item but also a piece on the installation by developing relationships with various contractors.
I recently bought a set of Anderson storm doors from HD and they had a company come out to measure and do the installation. I'm guessing they got a % of the installation and the service charge for the measurement.
Not sure how big box Andersen stuff works, but their higher end windows need to be put in by people that know absolutely how to do it. My father has always used Andersen on his houses and last one he did (our little farmhouse), his buddy (the rep) came out to watch the guys installing them to make sure they knew what they were doing. Luckily, they were. I'm guessing this plays into their warranty.
Old 10-10-2017, 09:16 AM
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you guys don't get it, it's marketing. These are geared toward women. Homedepot has been looking for years to get to women, now the perfect campaign, millanials.
Old 10-10-2017, 09:19 AM
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One day I was sitting on the floor in the electrical department sorting several boxes of mis-stocked PVC fittings looking for 6 of the ones I needed. The "associate" walked by and said "that is why we call this a do it yourself store. If you want to find something, do it yourself". I understand he knew me fairly well but it is certainly not something you should be saying out loud.
That was not always a good thing tho because he knew I was an inspector so he sent customers to me with their questions. I was pretty uncomfortable giving advice to unqualified installers doing unpermitted work but the alternative was bad too. That guy is gone now and I try to stay as anonymous as I can these days
Old 10-10-2017, 09:26 AM
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it's not just the workers. The upper management at Home Depot has some serious issues.
Blew a sprinkler head around Sept 4th. Went to ge anew one. Whole display was gone replaced with window insulation stuff.

Asked a manager where they put the sprinkler components. He said...

"Oh we stored them away for the winter"

I said winter??? It's flippin Sept 4th, You do know fall is prime grass seed time up here.

He walked away and as I followed him to the front of the store workers were putting up Xmas tree displays.

I almost puked.
Old 10-10-2017, 09:32 AM
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Originally Posted by WPBTH View Post
you guys don't get it, it's marketing. These are geared toward women. Homedepot has been looking for years to get to women, now the perfect campaign, millanials.
I get it perfectly which is why I said it's an opportunity. Not only women and milennials but anyone who do not have the time, skills, or physical capabilities to do the work themselves is a target market.
This allows a supplier to expand to the service delivery side of the market.
Old 10-10-2017, 09:33 AM
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Thread is misleading.

Millennials use Amazon, not Home Depot or Lowe's.

Unless we need a new key for our hybrid. Then we'll go to minute key and get in and out while you baby boomers stand in line waiting at hardware like this is the 50s or something.

By the time you finally get a key we'll be nearing the bottom of our craft beer and/or fair trade coffee.

Old 10-10-2017, 09:36 AM
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I suspect many millennials are focused on employment where they have the opportunity to make a boatload of Money and be able to pay whatever it takes to have these installations and repairs done for them.

I'm today's business world, many jobs are well over 40 hours what with smartphone connectivity 24/7. In those jobs, your time is better spent moving up the chain than saving a few bucks on small home repairs, oil changes, etc.

I'm an old fart in the business world, and do know how it woks and how you get ahead in it.
Old 10-10-2017, 09:51 AM
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I thought we were talking about videos teaching basics like using a tape measure...who doesn't know how to use one and why?


in the link in OP, it even talks about Scotts Miracle Grow having to teach people that plants need sunlight...sure, that's a very general statement, but wtf? Who doesn't know that?
Old 10-10-2017, 09:56 AM
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Seems like they would have parents who could have taught them.
Old 10-10-2017, 10:03 AM
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Home depot has the best app I have ever used in a big store.
It literally tells you exactly what Isle and bay the item is and the qty in stock.
I went from searching for a guy in an orange apron to being able to walk in and out in less than 5 minutes.

A friend and I were just discussing home depot vs lowes.
We both agreed that home depot was cheaper but lowes was cleaner.
Which I think pointed out the biggest difference... the employees.

Lowes employees are more the recently retired stay at home mom that wants to take on gardening as a hobby

Home depot employees are more along the lines of the guy that is missing a thumb and has built whatever you are building 6 times already
Old 10-10-2017, 10:04 AM
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Originally Posted by schoolsout1 View Post
lol

ZH does have a slant, but it's pretty funny (yet sad, pathetic)

http://www.zerohedge.com/news/2017-1...measures-hamme




The crazy thing, and I've read this in a few other places, is simple things that should be done by one's self are, often, very expensive to have a service provider come out and do. This is in a time where many people have less than $1k (just an estimate here) in their checking/savings accounts.
I love how people keep blaming these millennials. Its their freaking parents that have caused their issues.
Old 10-10-2017, 10:04 AM
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Originally Posted by mikefloyd View Post
Seems like they would have parents who could have taught them.
That's part of the problem

Maybe I'm just becoming an old curmudgeon these days...hell, I did pull a muscle in my back this past weekend and bitching about it now lol
Old 10-10-2017, 10:04 AM
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This reminds me of once when I screwed up a bunch of mounding.
I was installing door and window trim in house. I would measure, write it down and go to the garage and us a different tape to mark trim to be cut.
Everything was too short i believe.
Cussing at every mistake, I finally figured out that I was using an architect tape (or something like that) to measure material and and a standard tape to measure with inside. I had never even heard of one. Tossed it in the garbage and everything went fine after. I still feel like an idiot after that.
Chris
Old 10-10-2017, 10:05 AM
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Originally Posted by fishingfun View Post
I love how people keep blaming these millennials. Its their freaking parents that have caused their issues.
Yea, but I'm, also, talking about tasks that are very, very basic. Just takes a bit of effort to figure out and fix.
Old 10-10-2017, 10:06 AM
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Millennials... love'em! The throw it away and buy a new one generation, primarily because they have zero mechanical aptitude and don't understand how shit works (generalizing, yes I know). I see it in my own son. Example: Hoover Floor Machine (carpet steam cleaner) breaks. He's immediately on Amazon telling me I can get a new one for $329 and next day delivery. It's old and I should just buy a new one.

I'm like uhhhh, why don't we see if we can FIX IT before we junk it and buy a new one? He looks at me dumbfounded. I take it apart, find an internal hose that came disconnected, also find the plastic retainer on the handle trigger (activates the steam spray) is broken. Get on line, look up the part, order it... presto change-o two days later, good as new for a $7.99 part and shipping cost. Son looks at me and says "I never would have figured that out, I would have bought a new one."

Kind of sums up where we are today.
Old 10-10-2017, 10:07 AM
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Originally Posted by mikefloyd View Post
Seems like they would have parents who could have taught them.
My thoughts exactly. Every generation that complains about "the youngsters these days" needs only to look in the mirror.

Raise them better.

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