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Old 08-30-2017, 12:15 AM
  #1  
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Have to give them credit - they stand behind their guarantee. Long story short. I bought tickets on Monday for a Friday show. Delivery was guaranteed by Wednesday. Wednesday comes and no delivery and no tracking number provided.

Thursday I go to online chat expecting a "fight". After reviewing the order, without hesitation they:

Replaced the tickets with upgraded seating at no charge

Credited me back shipping as given the timeframe I had to pick up the new tickets at the venue.

$100.00 off my next order.

Bottom line - they stand behind their guarantee without doubt.
Old 08-30-2017, 04:20 AM
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Good to know. I've always wondered exactly how their guarantee worked.
Old 08-30-2017, 08:46 AM
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yup.

Ace ticket does as well.

might pay more than you'd like but you get what you want in the end. sometimes you can find tickets for less than face day before or day of.
Old 08-30-2017, 08:46 AM
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who ya seeing?
Old 08-30-2017, 10:10 AM
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It wasn't a happy ending in my case. I bought tickets to a New Order concert that turned out to be fake. I was turned away at the door. After 30 minutes on hold with stubhub they offered me replacement seats in a much worse section. Having missed so much of the show I asked for a refund which they gave. Very embarrassing because I was with a client.
Old 08-30-2017, 10:33 AM
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The know better than to mess with Jesus.

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