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Any home window installers?

Old 07-20-2017, 05:24 PM
  #21  
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Originally Posted by muskrattown View Post
A building inspector "picking this up" is unlikely at best.
You bought some fairly cheap windows from a very good company [Andersen] and then a contractor or sub drilled the window and there is leakage.

For the comments about no J channel, those windows are probably ordered with a built in J and negate that.

I bet that the issue can be fixed pretty easily. Start sueing the builder and you will lose a customer and the person most likely to understand the fix to the problem.

Hope your Dad is in good health, ask his opinion.
Go back and re-read the thread

I'll say this...drilling throught the frame, from all accounts I've heard/read (even through mfg) voids warranty. Caulk is temporary...sure, it wouldn't take much to fix the leak issue, but warranty on windows is still voided.

Lastly, once you re-read the thread, the last thing I am trying to do is lose the customer.

Again, re-read the thread.
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Old 07-20-2017, 05:24 PM
  #22  
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Well, if the inspectors "didnt pick this up" they're just as culpable imo. Especially if its "code". No one in their right mind would do something so nefarious on a new home. If your builder instructed a sub to do that, you had best get in line quick, because he is either out of business or going out of business.
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Old 07-20-2017, 05:25 PM
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By the way, I bought a NEW house...with new windows...with warranty. Shit's leaking...Warranty is gone

Think about it.
















...





















then respond.
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Old 07-20-2017, 05:27 PM
  #24  
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Originally Posted by twobyfour View Post
Well, if the inspectors "didnt pick this up" they're just as culpable imo. Especially if its "code". No one in their right mind would do something so nefarious on a new home. If your builder instructed a sub to do that, you had best get in line quick, because he is either out of business or going out of business.
They are doing OK, as far as I can tell, but the town being culpable is a long shot, but it's there. They should be, somewhat, responsible, IMO. Do I go that far and make ultimate enemies in my own town? I better win enough to move on up out of here and leave them behind, if that's the case.
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Old 07-21-2017, 02:54 PM
  #25  
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Well, windows have no warranty. Builder alerted amicably. Will see what they say. Met roofer today to fix other issue on builders dime.
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Old 07-21-2017, 03:29 PM
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Know what the statute of limitations are to sue somebody for negligence.
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Old 07-21-2017, 04:41 PM
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Originally Posted by Tireless View Post
Know what the statute of limitations are to sue somebody for negligence.
I think we are aiming at Defect in Workmanship. My friend is well versed in that area of law and hoping it all works out without going that route.
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Old 07-21-2017, 05:44 PM
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Originally Posted by Tireless View Post
Know what the statute of limitations are to sue somebody for negligence.
From what I see, 8 years in SC. That's me doing a drunken Google fu op. I'm not keen on legal stuff and what worries me is how the LLCs are set up. There are a few diff companies in play here, from my dealings with them, but they should have plenty of property in nice locations so thyey have some money
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Old 07-21-2017, 05:54 PM
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Man, I cannot believe the contractor did that to your windows. I would have been pissed 3 years ago and way before they started leaking. You had this house built, correct?
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Old 07-21-2017, 06:06 PM
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I have Silver Line Vinyl Insulated windows...purchased new from Home Depot in 2001 when I built the house. Came with lifetime warranty to me as long as I'm the original owner.

Mine also have two little metal drain flaps that when they get the slightest bit clogged, they allow water to back up inside the frames and then they leak.

When Silver Line originally made the windows they didn't follow the rough openings that were on our order sheet....so about 75% of them did not fit when they arrived. Home Depot came out and measured all the openings again and they remade the windows again....once they arrived a second time about 50% of those did not fit either. They finally got it right the third time. After a 2 1/2 month delay in completing the work order, HD gave us a full refund of the $15K purchase price.

We have about 52 windows. After seven years or so, the seals started failing. So every few years we have HD and SL ship out and install 5 or 6 new windows. Can't beat free windows with a lifetime warranty....but I will definitely pick another company next time.
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Old 07-21-2017, 06:06 PM
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Originally Posted by UT_VOLS13 View Post
Man, I cannot believe the contractor did that to your windows. I would have been pissed 3 years ago and way before they started leaking. You had this house built, correct?
It was a spec home built in 2014 in an old neighborhood. I am ashamed to say I should have known better, but didn't.
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Old 07-21-2017, 06:20 PM
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Originally Posted by schoolsout1 View Post
I think we are aiming at Defect in Workmanship. My friend is well versed in that area of law and hoping it all works out without going that route.
Isn't latent defect 10 years in Florida ?
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Old 07-21-2017, 06:39 PM
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Originally Posted by Still Stoked View Post
Isn't latent defect 10 years in Florida ?
Not sure...I'm in SC
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Old 07-21-2017, 07:34 PM
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Originally Posted by schoolsout1 View Post
Somewhat of a response to more posts, but I'm not holding Silver Line liable for anything, only getting their opinion. The builder's sub did this. My angle is they butchered the install and I will be going for new windows. I won't settle for less...hence, the lawyer friend that specializes in this stuff. The complication is, though, that they are a customer of the company I work for, but I've told my boss this may become a sticky situation, but it is what it is. Hope that clears some of the confusion up.

The builder has been receptive so far and is handling the roof issue. I just dropped the window bomb On them today once I really dug into the situation.
If this is a customer than they should do right by you
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Old 07-21-2017, 07:35 PM
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Originally Posted by redbird View Post
I have 400 series Anderson's and have had trouble with water also.
Have you checked the little rubber flap that seals the top edge when you close it?

Mine were sagging and the water would also drop down the inside and onto the sill. They put a neoprene tube into it and it helped a lot.
That sounds like a casement window issue Anderson has had for years
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Old 07-21-2017, 07:36 PM
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Originally Posted by twobyfour View Post
Did the builders sub do this when the house was originally built? No way a building inspector would have passed that
Sure they would inspectors do not check for things like this
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Old 07-21-2017, 07:40 PM
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Originally Posted by NoleFanOne View Post
I have Silver Line Vinyl Insulated windows...purchased new from Home Depot in 2001 when I built the house. Came with lifetime warranty to me as long as I'm the original owner.

Mine also have two little metal drain flaps that when they get the slightest bit clogged, they allow water to back up inside the frames and then they leak.

When Silver Line originally made the windows they didn't follow the rough openings that were on our order sheet....so about 75% of them did not fit when they arrived. Home Depot came out and measured all the openings again and they remade the windows again....once they arrived a second time about 50% of those did not fit either. They finally got it right the third time. After a 2 1/2 month delay in completing the work order, HD gave us a full refund of the $15K purchase price.

We have about 52 windows. After seven years or so, the seals started failing. So every few years we have HD and SL ship out and install 5 or 6 new windows. Can't beat free windows with a lifetime warranty....but I will definitely pick another company next time.
1st mistake buying windows from Home Depot
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Old 07-21-2017, 07:41 PM
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Originally Posted by Still Stoked View Post
Isn't latent defect 10 years in Florida ?
BHW is 10 years on structural defects workmanship is normally 1 year
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Old 07-21-2017, 07:45 PM
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Originally Posted by dcabot View Post
If this is a customer than they should do right by you
My company has eaten 50k + mistakes...I have no reason to think these guys won't do their best, but I'm afraid they won't be willing, readily, to go as far as I'm thinking they need to go. The more I drink and stare at the windows, the deeper this thing may get. The vinyl siding surrounding the windows have holes drilled in them. That's not going to be fixed, easily, where it matches. Not sure what remedies, via law, say shit must match, but new ( diff lot, year, newness will look like patch job) siding in affected areas will look shitty.

Removing/replacing windows along with siding as well as damaged interior (it's really not bad, visually...and, structurally, from what I see) will add up. Only major variable is the M word. There's a plan for that, soooo.....
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Old 07-21-2017, 07:49 PM
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Originally Posted by dcabot View Post
BHW is 10 years on structural defects workmanship is normally 1 year
My gal says warranty means nothing in a case like this. You are correct, though, in what the builders tell you.
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