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Need recommendation on good cable modem for Comcrap Business service

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Need recommendation on good cable modem for Comcrap Business service

Old 01-16-2017, 11:55 AM
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Default Need recommendation on good cable modem for Comcrap Business service

Comcrap has been (consensual) raping me for some time now charging me $15 per month to user their equipment (read crappy cable modem) for the Internet at the office.

We got their line as a backup looooong time ago and was not sure if I was going to keep it for long, but now I see that I should have got a cable modem on day one.

Any recommendation on what Cable modem should I get to get rid of their leased equipment?

anybody with experience in this regard? Do's? Don'ts?

Thanks in advance

PS.. no need for voice lines...
Old 01-16-2017, 12:45 PM
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I purchased the Arris Surfboard 6141. Works well. Comcast has a list of approved modems for their service. Check it before you buy.
Old 01-16-2017, 01:16 PM
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Do you have static IP addresses? I'm reading around the web that if you have static IPs they would not allow you to use your own equipment...
Old 01-16-2017, 01:21 PM
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What services do you have from comcast?

I have comcast business and we have
3 analog fax lines - own box
business voice edge for the phone lines - edgewater box
business internet- cisco "comcast business" modem

Let me know and I will grab the part number off any of them
Old 01-16-2017, 01:22 PM
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I was told that could only buy box for residential and that for business account had to rent.
Old 01-16-2017, 01:39 PM
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Comcast is now charging overages for residential customers. Home users get 1024gb a month. I live alone and use about half of that each month between netflix and normal web browsing.
That does not apply to business customers.
Old 01-16-2017, 01:41 PM
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Motorola MB7420. Surfboard is fine also.
Old 01-16-2017, 01:41 PM
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Originally Posted by jdiddy101 View Post
I was told that could only buy box for residential and that for business account had to rent.
Not true unless you have phones through them.
Old 01-16-2017, 01:50 PM
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Originally Posted by emudryj View Post
Do you have static IP addresses? I'm reading around the web that if you have static IPs they would not allow you to use your own equipment...
Nope.
Old 01-16-2017, 02:12 PM
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Cisco DPC3939 is the business internet modem
Edgewater 4550 is the VOIP

Last edited by fjmaverick; 01-16-2017 at 03:03 PM.
Old 01-16-2017, 02:14 PM
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Originally Posted by t84a View Post
Not true unless you have phones through them.
I do.
Old 01-16-2017, 02:15 PM
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Just know your tech support from them will suffer if you use your own equipment. At least at the home service level, Tier 1 Tech Support seems to be trained to blame your modem for everything. In my case, it has never been my modem that was the problem.
Old 01-16-2017, 02:34 PM
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Arris/Motorola Surfboard is the gold standard of cable modems.
Old 01-16-2017, 02:36 PM
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Originally Posted by flyau98 View Post
Just know your tech support from them will suffer if you use your own equipment. At least at the home service level, Tier 1 Tech Support seems to be trained to blame your modem for everything. In my case, it has never been my modem that was the problem.
demand it get elevated to tier 2. Thats what I have done and its worked so far. I can only take so much of someone telling me to unplug it and plug it back in before I lose it.
Old 01-16-2017, 02:38 PM
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Originally Posted by jdiddy101 View Post
I do.
Do you have a separate phone gateway or is it all in one?
Old 01-16-2017, 03:17 PM
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Originally Posted by t84a View Post
Do you have a separate phone gateway or is it all in one?
Separate, I just checked the bill they don't have it broke down as which I pay for. It only says equipment rental $14.95. I guess they are only charging for the phone modem.
Old 01-16-2017, 03:19 PM
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Originally Posted by emudryj View Post
Do you have static IP addresses? I'm reading around the web that if you have static IPs they would not allow you to use your own equipment...
That is correct and you are stuck leasing (getting ripped off) by Comcast

They have a new GB model out and they just replaced ours - no noticeable difference
Old 01-16-2017, 03:25 PM
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Originally Posted by jdiddy101 View Post
Separate, I just checked the bill they don't have it broke down as which I pay for. It only says equipment rental $14.95. I guess they are only charging for the phone modem.
If you're getting your internet modem for free, just keep that one. What model do you have?
Old 01-16-2017, 03:54 PM
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Originally Posted by twollman View Post
I purchased the Arris Surfboard 6141. Works well. Comcast has a list of approved modems for their service. Check it before you buy.

Thanks for saving me the typing!
Old 01-16-2017, 04:27 PM
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Originally Posted by jobowker View Post

Thanks for saving me the typing!
Except he is using a static ip which comcast does not offer to residental customers. The comcast list of compatible docsis 3.0 modems is of no use here.

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