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Do I have a legitimate gripe?

Old 09-02-2015, 08:37 AM
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Default Do I have a legitimate gripe?

Posted this in Trucks & Trailers, but nobody goes there, so I'll ask here.

So I've got a 2014 F150 that's still in the factory warranty period. The "Auto" temp control has always sucked; and I just figured that was the way it is. I got in a friends truck the other day and his didn't behave the same way.

Let's say it's 100* outside. I get in my truck and turn on Auto-70. It will blow cold air on about level 1, which does nothing, so I turn it all the way down to 60/Lo. It still only blows on about level 1. If I turn the environmental control off then back on it blows full blast like you'd expect.

This is pretty consistent. I use the auto function a lot; and often I find myself saying "this just doesn't seem right" so I turn it off and back on, then I get the desired result. I find myself adjusting the controls more while using the "auto" function than if I just had the fleet model with a fan, selector, and temp knob.

I know this falls under "first world problems" but I also expect a $50k truck to work better than this. So my question is this: If I go to the dealer and explain it to them, am I going to be "that nit-picky asshat that just wants to complain about something"?
Old 09-02-2015, 08:55 AM
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If it were me and my factory "bumper to bumper" was still in effect, I'd have them fix every thing that didn't work as it should.
Today's pickups are outrageously expensive. The dealers need to stand behind em.
Old 09-02-2015, 09:01 AM
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You paid for a truck with a properly functioning auto temp feature, you should have a truck with a properly functioning auto temp feature.

I would have it fixed under the warranty
Old 09-02-2015, 09:04 AM
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Bring it in before the warranty runs out. I don't care if it's a $50k truck or a $300 TV. You bought a product with your money and it should function as designed. The fact that they offer a warranty shows that they also agree.

It's probably just a sensor but let them figure it out.
Old 09-02-2015, 09:05 AM
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Originally Posted by Jersus View Post
You paid for a truck with a properly functioning auto temp feature, you should have a truck with a properly functioning auto temp feature.

I would have it fixed under the warranty
This, and NO you are not being picky.
Old 09-02-2015, 09:07 AM
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Originally Posted by Jersus View Post
You paid for a truck with a properly functioning auto temp feature, you should have a truck with a properly functioning auto temp feature.

I would have it fixed under the warranty
I guess that's the thing. I can't really say it's not "properly functioning". I mean, it blows cold air when it's supposed to, just not hard enough. I feel like they could come back to me and say it's working correctly; and I have no way to prove that it's not... short of somehow getting my hands on Ford's proprietary source code for the thermostat control module.

I've sweated it out before just to see. I got in the car on a hot day and hit auto-70 and let it ride. It took 15 minutes to get cooled off. That just doesn't seem right to me.
Old 09-02-2015, 09:11 AM
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Originally Posted by ryan darrow View Post
I guess that's the thing. I can't really say it's not "properly functioning". I mean, it blows cold air when it's supposed to, just not hard enough. I feel like they could come back to me and say it's working correctly; and I have no way to prove that it's not... short of somehow getting my hands on Ford's proprietary source code for the thermostat control module.

I've sweated it out before just to see. I got in the car on a hot day and hit auto-70 and let it ride. It took 15 minutes to get cooled off. That just doesn't seem right to me.
Love my F150 but hate the A/C. IMO, their a/c is crap. Mine sounds like a playing card in a bike spoke, replaced the dryer two years ago($800), have a leak behind the dash ($1,600) and haven't dropped the cash to fix it yet. At 90+ it takes 2.5 miles to cool down, my house is 3.5 from office.
Old 09-02-2015, 09:25 AM
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Originally Posted by Kenner 23 View Post
Love my F150 but hate the A/C. IMO, their a/c is crap. Mine sounds like a playing card in a bike spoke, replaced the dryer two years ago($800), have a leak behind the dash ($1,600) and haven't dropped the cash to fix it yet. At 90+ it takes 2.5 miles to cool down, my house is 3.5 from office.
I find that mine has the power to cool it down quickly once I actually get the blower going. The cooled seats help too! My first car was an Explorer; and it constantly had thermostat problems. My dad always had company Taurus' and they all had A/C problems. That's sort of why I've been writing it off as Ford EC just plain sucks.

FWIW this behaves similarly in the winter.... blows warm air on the lowest setting unless I crank it to auto-90, then slowly bring it down as it warms up.
Old 09-02-2015, 09:45 AM
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Whatever is partially broken now will be fully broken after the warranty runs out. I'd bring it in for an oil change and have them check it out then.
Old 09-02-2015, 11:17 AM
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Originally Posted by Leeroyjenkins View Post
Bring it in before the warranty runs out. I don't care if it's a $50k truck or a $300 TV. You bought a product with your money and it should function as designed. The fact that they offer a warranty shows that they also agree.

It's probably just a sensor but let them figure it out.
This, and you are not the typical asshat just trying to complain about something
Old 09-02-2015, 11:23 AM
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If cab is 90 and you set AC to 70, blower should increase revs on its own to move more air.
Old 09-02-2015, 12:52 PM
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Originally Posted by ryan darrow View Post
I guess that's the thing. I can't really say it's not "properly functioning". I mean, it blows cold air when it's supposed to, just not hard enough. I feel like they could come back to me and say it's working correctly; and I have no way to prove that it's not... short of somehow getting my hands on Ford's proprietary source code for the thermostat control module.

I've sweated it out before just to see. I got in the car on a hot day and hit auto-70 and let it ride. It took 15 minutes to get cooled off. That just doesn't seem right to me.
If the fan speed is not changing automatically it is broke.

From the owner's manual;


AUTO: Press the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature.
Old 09-02-2015, 01:12 PM
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Nothing like modern electronic controls to make the drivers life simpler.

Of course they are worse than no controls when the gremlins raise their head. Happy my base model car has only manual controls for the a/c. Either they work right (and at my control), or not at all.
Old 09-02-2015, 01:21 PM
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Go on the f150forum.com site, you might find some helpful intel.
Old 09-02-2015, 03:26 PM
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Originally Posted by I Love Beer View Post
Whatever is partially broken now will be fully broken after the warranty runs out. I'd bring it in for an oil change and have them check it out then.
This /\
They should be worried about what YOU think, not the other way around!
Old 09-02-2015, 04:27 PM
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Definitely get it fixed, trucks nowadays are too damn expensive not to.
Old 09-02-2015, 04:29 PM
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See if the dealer has a demo vehicle and if the A.C. in that vehicle works better or the same as yours.
Old 09-02-2015, 04:49 PM
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Drop it off, be nice and explain the issue. Could very well be a known issue or there could be an update.
Old 09-02-2015, 05:37 PM
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I have a 2014, in your situation it blows hard till it gets near the temp, mine had a hump in the dash, they missed a hook installing the dash, the dealer gave me a loaner car and replaced the dash, which was a pretty big job, they never even hesitated, now the a/c hits a speed on the fan and whistles, I 'm not even going to mention that to them, they should be able to fix yours pretty easy.
Old 09-02-2015, 05:56 PM
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More than likely the blend door. Under warranty have the dealer fix it. Out of warranty an easy under 100 dollar fix if you have a dremel tool and an hour or two.
It's a great ac system if everything is working as it should.

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