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Just needed to get it out, car parts

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Just needed to get it out, car parts

Old 07-12-2015, 09:43 AM
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Default Just needed to get it out, car parts

So i bought a new front axle for my subaru and to my own fault didnt compare to the old one. Put it in and heard all sorts of noises and grinding, pulled it apart and found wheel seals shredded and a million little pieces in the bearings plus an abs sensor destroyed. So i bought a new hub and bearings put it all back together and thought all would be good....well more noises but drove a few miles and then the same problems. Ordered another hub and bearings and finally looked at the new axle......its the wrong one. Called rock auto and they said they would accept it as a return but would not refund the bearings or the abs sensor that the wrong axle caused. I guess i can understand it, but they even said "yes we sent you the wrong part" oh well live and learn i guess. At least it was only a $200 oversight on my part. Long story short dont get eager and check the parts
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Old 07-12-2015, 10:20 AM
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Sorry it bit you, but mechanic-101, always always save and compare parts before moving ahead. With all the updates and running changes that happen its easy to have even the "correct" part for the make / model / year you are working on not be the "correct" part for the actual unit you are working on.

A really good old school parts guy is worth his weight in gold. The local guy I buy from isn't as cheap as some of the online sources, but he has an uncanny talent for getting it right the first time every time.
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Old 07-12-2015, 10:42 AM
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The best part is with my old cars thats what i do. The only way i know i have the right part is to compare. I just got caught by assuming that everything was "easier" these days with parts.

Trust me i value a good parts guy, because i dont have one. The last time i went to a local "chain parts store" its all i have around me the guy said we dont have what you need. I asked him to check his book.......he had no idea that they actually had books filled with parts. Its my own stupid fault, the best part is that i did check the outer diameter, and the overall length, but the shape was a tad off causing my whole problem, so i guess im just half an idiot on this one haha
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Old 07-12-2015, 12:10 PM
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Originally Posted by Geebers View Post
The best part is with my old cars thats what i do. The only way i know i have the right part is to compare. I just got caught by assuming that everything was "easier" these days with parts.

Trust me i value a good parts guy, because i dont have one. The last time i went to a local "chain parts store" its all i have around me the guy said we dont have what you need. I asked him to check his book.......he had no idea that they actually had books filled with parts. Its my own stupid fault, the best part is that i did check the outer diameter, and the overall length, but the shape was a tad off causing my whole problem, so i guess im just half an idiot on this one haha
It happens man I'm a mechanic by trade have been doing it for along time I to have run into parts not fitting correct and it's suppose to be right.Most of the time it's boxed wrong or the parts jockey that pulls parts pulled the wrong part for the delivery driver to bring to my shop.Good parts guys are worth their weight in gold if they can't find it on the computer they give up.I work on sprinter vans and they are a bitch to get parts for I buy from my local dodge dealer because there are not very many aftermarket parts available for them.Before I order the parts I need I look up the part so I can describe what it is I want because the dodge dealer computer doesn't have very good listings.For example the early sprinter vans have 3 different types of brakes so my buddy has to know what type of caliper the van has type of rotor if brake pads have retaining clips or not.And I give him the vin # and the computer still needs to know what type of brakes the van has so my buddy can get me the right parts.
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Old 07-12-2015, 12:38 PM
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Turns out that Rock Auto told me they had listed that part incorrectly. It showed that it was made for my car, i ordered it. Later after i bought it they caught the mistake and removed that part number from my application.......I asked them that if i was a doctor and prescribed them heart medicine but they actually only needed a band aid and they had adverse symptoms from the medicine i gave them would i be liable, she said she could not answer that.

UItimately ill eat it and move on.

Have fun with those vans! I hate it when there are so many little differences in cars that dont always need to be different
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Old 07-12-2015, 12:45 PM
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Yeah my mom and dad have an 2wd Xterra but the front brakes that fit it are for the 4wd model.
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Old 07-12-2015, 05:04 PM
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Quality control lies with the last person to touch the part. Whoever goes to install the part....tag your it! learned that decades ago rebuilding. When changed jobs and managed parts warehouse it seems like 80% dont understand this and try to put square pegs in round holes.then want you to pay for their troubles.
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Old 07-12-2015, 05:35 PM
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Sometimes it's the install. I have a '68 corvette. The guy I bought it from had just had the u-joints on the rear end replaced. I could hear a tic-tick noise only with a full tank of gas. Turned out that the outer u-joints were installed backwards so the small boss that you can install a grease zerk in was hitting the control arm when the suspension was loaded.
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Old 07-12-2015, 05:45 PM
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That sucks.

Can't tell you many times I pony up to the auto parts counter and the guy tells me "yeah, that's it"... I take the part out of the box that I *just* took off... and they aren't even close.

It's usually followed with, "oh... yeah... look at that... ok, hang on."

Unfortunately, it's the way it goes... we've all been there.
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Old 07-12-2015, 08:30 PM
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Originally Posted by suzuki140 View Post
It happens man I'm a mechanic by trade have been doing it for along time I to have run into parts not fitting correct and it's suppose to be right.Most of the time it's boxed wrong or the parts jockey that pulls parts pulled the wrong part for the delivery driver to bring to my shop.Good parts guys are worth their weight in gold if they can't find it on the computer they give up.I work on sprinter vans and they are a bitch to get parts for I buy from my local dodge dealer because there are not very many aftermarket parts available for them.Before I order the parts I need I look up the part so I can describe what it is I want because the dodge dealer computer doesn't have very good listings.For example the early sprinter vans have 3 different types of brakes so my buddy has to know what type of caliper the van has type of rotor if brake pads have retaining clips or not.And I give him the vin # and the computer still needs to know what type of brakes the van has so my buddy can get me the right parts.
Sprinter/Mercedes vans are hell. Everything on them is ludicrously expensive.

We had an airflow sensor fail on ours a while back. The local Dodge dealer wanted $618.00 for the Bosch replacement. Is said screw that and dug around on the www until I found one that fit. Exact replacement from Partsgeek.com for $151.00.
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Old 07-13-2015, 05:27 AM
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Originally Posted by s_ebels View Post
Sprinter/Mercedes vans are hell. Everything on them is ludicrously expensive.

We had an airflow sensor fail on ours a while back. The local Dodge dealer wanted $618.00 for the Bosch replacement. Is said screw that and dug around on the www until I found one that fit. Exact replacement from Partsgeek.com for $151.00.
Yes parts aren't cheap I have put 2 EGR valves in mine at $400 a piece my cost 2 radiators the plastic fan comes apart then goes through the radiator.Raditor my cost is $500 list at $700 the plastic fan assembly is only $130 bucks my van has 200k miles on it it's a 2008 3.0 bought it new it has been good just stupid chit.They also eat glow plugs and glow plug controllers the brakes on them are good if you use factory brakes I tried aftermarket ones they didn't last like oem.
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Old 07-13-2015, 05:56 AM
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RockAuto has the best prices online, and they're quick with shipping. But God forbid you ever need to return something.
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Old 07-13-2015, 06:03 AM
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I've found greater than 50% of the time I got the wrong parts shipped to me by Rock Auto....in that they list X part will fit Y car, but X part actually fits B car, not Y car.

Ordered a drive belt for a car once, the one they said fit was barely big enough to go from the crank pulley to 1 of the accessories let alone all of them.
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Old 07-13-2015, 07:28 AM
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Originally Posted by Knoxes View Post
RockAuto has the best prices online, and they're quick with shipping. But God forbid you ever need to return something.
Yup, and then you get a wrong part and end up going down to the local auto parts store to get the right part so you can get your car/truck back on the road.
I'm done with them.
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Old 07-13-2015, 02:57 PM
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you forgot to by the bottle of love to hold that thing together
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Old 07-13-2015, 03:15 PM
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haha, up until this debacle, which is ultimately a parts store issue and not a subaru one i love this car. I am a domestic guy and still love my 70 nova and 63 c10 but this car is fantastic. Great power, great mpg, will outhandle almost anything, and reliable as heck. I never thought i would drive a subaru but i think i will have on in the driveway for a long time.
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