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Charbroil has once again.....

Old 06-12-2015, 10:21 AM
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Default Charbroil has once again.....

replaced the stainless grates on my 12 year old grill. Anything stainless on the grill is guaranteed for life. Commercial Series grill.
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Old 06-12-2015, 10:34 AM
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Great! What a contrast to Weber.
Old 06-12-2015, 10:45 AM
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Don't those grates sit in trays?
Old 06-12-2015, 10:49 AM
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they sit on the ledges as shown in the pic. Not clear in the pic, they are above (not on) the flame diffusers.
Old 06-12-2015, 10:56 AM
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LOL, my parents had a Kirby vacuum from when they bought it in 1954 until I set it on the curb last year.
And for the cost of shipping, they replaced many things for free, rebuilt the main unit five or six times, etc.

How many times have you had the burners replaced?
Old 06-12-2015, 10:58 AM
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Originally Posted by nicecast View Post
Great! What a contrast to Weber.
? My weber came with stainless
Old 06-12-2015, 11:02 AM
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Originally Posted by DoubleO7 View Post

How many times have you had the burners replaced?
This is probably my 5th set of grates. I grill a lot - year 'round. I rotisserie and do steaks, burgers, etc on this one and have a BGE for smoking and slow cooking.


Sorry, I misread the question. I've replaced the burners twice and the flame diffusers two, maybe three, times.

Last edited by airbrush; 06-12-2015 at 11:44 AM.
Old 06-12-2015, 11:27 AM
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Are they made in the U.S.?
Old 06-12-2015, 11:42 AM
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Charbroil is owned by the W. C . Bradley Company. My grill was made in China.

The W.C. Bradley Co., founded in 1885, is a privately owned company headquartered in Columbus, Georgia. Founded as a “cotton factoring” business, the company heritage includes operating diverse businesses in the textiles industry, farm implement manufacturing, row crop and livestock production, wholesale supply businesses meeting the needs of industrial and building contractors, retail businesses in outdoor sports equipment and licensed sports apparel, and barbecue grill manufacturing.

The W.C. Bradley Co. is dedicated to its team members, to the community, and to establishing a reputation for quality and value. Today, it is comprised of the following family of companies focused on home and leisure products and services:
Charbroil
Zebco
Lamplight
WC Bradley Realty
The W.C. Bradley Co.’s headquarters are still located on the Chattahoochee River in historic Uptown Columbus in renovated buildings dating from 1885, which were previously used to store cotton and other goods for the company’s businesses. Throughout its history, the company has transitioned through different businesses and industries, keeping itself in sync with market and consumer demands.

In the early 1900s, W.C. Bradley joined Ernest Woodruff and other investors in purchasing the Coca-Cola Company in Atlanta. Serving as Chairman of the Board until the late 1930s, Mr. Bradley contributed to the growth of Coca-Cola® as the most recognized “brand name” in the world.

The Bradley-Turner Foundation, using contributions from the company’s success, supports the community and region through many different programs and facilities funded in whole or in part by foundation donations. The foundation is one of the largest charitable foundations in Georgia.

The goal of the W.C. Bradley Co. is to attain leadership as a multi-brand supplier of high quality consumer goods and services focused primarily on the home and leisure lifestyle markets. Strategically, the W.C. Bradley Co. is committed to building on its current strengths and competencies and further developing them as a platform for seeking new opportunities.
Old 06-12-2015, 11:51 AM
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The history of the WC Bradley company is pretty interesting. See here:
http://www.wcbradley.com/history.aspx

Strangely enough, it says Charbroil manufacturing was moved to China in 2006; however, I bought my grill years before that. Yet, the tag says made in China.;?
Old 06-12-2015, 12:14 PM
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I have two of there infrared models and they are the best gas grill to cook on period.
Old 06-12-2015, 12:21 PM
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Originally Posted by StClairFlats View Post
I have two of there infrared models and they are the best gas grill to cook on period.
The grill I have I don't think they make any longer. It's substantially heavier (heavier gauge stainless) than anything I see on the market today. I bought it a Home Expo in Atlanta (no longer in business, was supposed to be the designer store for Home Depot).
Old 06-12-2015, 01:11 PM
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Originally Posted by nicecast View Post
Great! What a contrast to Weber.
Weber has been great to me!
Old 06-12-2015, 01:18 PM
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Originally Posted by StClairFlats View Post
I have two of there infrared models and they are the best gas grill to cook on period.
I have never cooked on an infrared. What's the difference. How do you alter your cooking method?
Old 06-12-2015, 01:22 PM
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Weber has been great with me as well, have dealt with webers customer service three times over 15 years and I have absolutely no complaints, awesome company in my book.
Old 06-12-2015, 01:26 PM
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Originally Posted by nicecast View Post
Great! What a contrast to Weber.
Whose stainless steel grates NEVER have to replaced !
Old 06-12-2015, 01:26 PM
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Originally Posted by airbrush View Post
replaced the stainless grates on my 12 year old grill. Anything stainless on the grill is guaranteed for life. Commercial Series grill.
I have the same grill and I've been trying to find replacement grates. What is the procedure to get them replaced?
Old 06-12-2015, 01:34 PM
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First make sure your grill is registered on charbroil.com

Then call their customer service and tell them that your old grates are rotted, etc. They may send you an email to upload a pic of the grates, maybe not. Then they'll take a credit card number for the shipping costs ($4.98 for my last replacement). Their service people go out of their way to be helpful.
Old 06-12-2015, 02:04 PM
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I have a commercial grade Charbroil infrared and my grates sit in stainless pans with small holes punched in the bottom of them.The small holes get plugged shut and the grill doesn't cook real well unless you remove the pans and clean the holes every use..I believe the grill would cook much better and faster if the pans were not there,like yours.I will try that.

http://www.charbroil.com/parts/grate...ate-ir-3488898

link to the pan^^^
Old 06-12-2015, 03:28 PM
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