Go Back  The Hull Truth - Boating and Fishing Forum > BOATING FORUMS > Dockside Chat
Reload this Page >

technical question- why do cable modems need to be reset

Notices

technical question- why do cable modems need to be reset

Old 05-15-2015, 06:05 AM
  #1  
Senior Member
Thread Starter
 
Join Date: Jul 2010
Location: Coastal South Carolina
Posts: 2,872
Default technical question- why do cable modems need to be reset

every so often maybe once every 2 months my comcast cable modem needs to be reset, call them, they check it out remotely, then tell you to unplug it etc.
what technically causes this?
Do ALL modems do that?
Than goodness my refrigerator and my air conditioner don't have to be unplugged and reset!!!
or my land line phone
edwardh1 is offline  
Old 05-15-2015, 06:26 AM
  #2  
Admirals Club Admiral's Club Member
 
Join Date: Sep 2006
Location: Palm Beach, Fl.
Posts: 7,144
Default

Hard to say. Could be the circuit gets flakey and the modem doesn't reconnect. An accumulation of CRC errors locks it up. Could be a heat issue or a bad modem.
debugger is offline  
Old 05-15-2015, 06:51 AM
  #3  
Senior Member
 
Join Date: Jul 2013
Location: Destin/Tampa,FL
Posts: 1,355
Default

As a tech geek I will try to explain this the best I can:

Think of a cable modem as a train station except multiply the trains coming and going by 100x. Through the Coaxial cable comes all your internet and channel data, which has to be decoded by the modem, then sent back out to your respective devices. Eventually all those connections to and fro will cause the program that decodes and send this data to freeze. Especially after a storm where there is a time of no data coming in or out.
bayfisher92 is offline  
Old 05-15-2015, 07:11 AM
  #4  
Senior Member
 
Join Date: Dec 2014
Posts: 214
Default

It is the first step in troubleshooting and they probably have no idea what is wrong. It is very easy to ask you to "reset" and see if it starts working. Case closed if it does and its on to the next call.

It should not do that. I have comcast and never have to "reset" mine. Next time you have to i would make a stink and tell them you want your modem replaced.
Andy9161 is offline  
Old 05-15-2015, 07:13 AM
  #5  
Admirals Club Admiral's Club Member
 
Join Date: Jul 2011
Posts: 3,553
Default

Long story short the US has dated infrastructure because in most cases we developed it and we were the first ones to deploy it. There has been hack after hack to get things to work better without ripping it out and replacing it all. Sometimes the things that were done to hack more speed out of older technology mess up.
agallant80 is offline  
Old 05-15-2015, 07:17 AM
  #6  
Admirals Club Admiral's Club Member
 
Join Date: Sep 2006
Location: Palm Beach, Fl.
Posts: 7,144
Default

Corrupt firmware is another reason.
debugger is offline  
Old 05-15-2015, 07:39 AM
  #7  
Senior Member
 
Join Date: May 2013
Location: Goooooose Creek
Posts: 1,031
Default

Give it back to the cable company and buy your own modem.
friogatto is offline  
Old 05-15-2015, 11:30 AM
  #8  
Senior Member
 
DJWILLIAMS's Avatar
 
Join Date: Feb 2008
Location: Eastern, NC
Posts: 5,124
Default

Digital logger.... Just saying
DJWILLIAMS is offline  
Old 05-15-2015, 12:20 PM
  #9  
Senior Member
 
Join Date: Jun 2014
Posts: 1,030
Default

Originally Posted by Andy9161 View Post
It is the first step in troubleshooting and they probably have no idea what is wrong. It is very easy to ask you to "reset" and see if it starts working. Case closed if it does and its on to the next call.
Yep. It's like when you call the IT department at work because your computer or smartphone is acting up. First thing they ask you ... "Did you try restarting it?"

With your computer (and your phone), it's program X grabbing Y amount of memory, then not properly letting go of it when it's done. THings stack up. With edwardh1's modem, it could be that or it could be too much heat corrupting components.
2muchcoffeeman is offline  
Old 05-15-2015, 12:26 PM
  #10  
Admirals Club Admiral's Club Member
 
Dulcecita Lures's Avatar
 
Join Date: Nov 2009
Location: Tempe, AZ
Posts: 16,758
Default

It ain't just a Comcast problem. I used to have to do the same thing with Cox Cable. Modem would just lock up every now and then for no apparent reason and you had to physically unplug it (not just press Reset) to get it going again.

Have never had to reset my current DSL modem, going on 5 years.
Dulcecita Lures is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread