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Laptop Disk Failing - Recovery Process

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Laptop Disk Failing - Recovery Process

Old 02-03-2015, 09:51 AM
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Default Laptop Disk Failing - Recovery Process

I have a Dell Inspiron 15R with Win7 installed. The disk is failing. I've run the dskchk /R /F command several times in an attempt to get the data moved off the bad sectors. I've run the Dell diagnostics and it reports the failing disk and indicates it needs to be replaced. I found documents on the web that will show me how to install a new drive.

The problem is recovering Windows and my data. The windows backup process won't run. I/O error when trying to create the shadow volume. After spending a lot of time on the MS and Win7 forums the consensus is Win backup is garbage. I've been able to create recovery media using the Win backup but not through the Dell local backup.

I can't create the image backup from Windows either.

I need to create a backup of Windows, including Dell drivers and all installed software and I want to back up all of my user data so I can restore everything back to where it is today.

I'm willing to spend money to get the right backup/imaging software for the job.

Any recommendations?

Also, any tips on the recovery process using the media that will be created?

Thanks,
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Old 02-03-2015, 10:20 AM
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The best option is to install a fresh copy of Windows on a new drive and copy over the files you want to save.

If you need to clone the drive and don't mind a bit of learning, install SystemRescueCD onto a bootable CD or USB stick. Then run DDRescue which is probably the best tool of its kind for this sort of work.

http://www.sysresccd.org/SystemRescueCd_Homepage
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Old 02-03-2015, 01:11 PM
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Originally Posted by Straegen View Post
The best option is to install a fresh copy of Windows on a new drive and copy over the files you want to save.

If you need to clone the drive and don't mind a bit of learning, install SystemRescueCD onto a bootable CD or USB stick. Then run DDRescue which is probably the best tool of its kind for this sort of work.

http://www.sysresccd.org/SystemRescueCd_Homepage
I appreciate the response. I visited the site you provided. After poking around for a few minutes it tried to force me to download some updater software. No thanks. I don't click buttons that do that. Thanks.
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Old 02-03-2015, 03:28 PM
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I am not sure what you clicked on but SystemResuceCD is open source with a Sourceforge ISO and has no updater. You can download it directly from Sourceforge here:

https://sourceforge.net/projects/sys...0.iso/download

You can burn it to a CD/DVD. It is used by thousands of people on a daily basis. The CD is just a collection of open source utilities in a bootable format.
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Old 02-03-2015, 03:55 PM
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I would forget about backing up Windows and applications. Just backup your data, if you can, to an external USB Drive. Best if you already have a data backup somewhere. (If Windows and the existing drive are too far gone to boot and let you backup your data you may have to remove the drive, and install the new drive. Then recover the data with a USB connection kit.)

Then install the new drive and reinstall Windows, drivers and applications. Then restore your data. Its likely that your existing Windows installation is corrupted now anyway.

You should be able to get a Windows 7 installation DVD from Dell. You may have to pay for it. You can download the drivers you need from Dell's web site. Go to Dell support and enter the Service Tag from your laptop, the recommended drivers will be listed.

Then reinstall applications and restore your data.
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Old 02-03-2015, 03:55 PM
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Originally Posted by Straegen View Post
I am not sure what you clicked on but SystemResuceCD is open source with a Sourceforge ISO and has no updater. You can download it directly from Sourceforge here:

https://sourceforge.net/projects/sys...0.iso/download

You can burn it to a CD/DVD. It is used by thousands of people on a daily basis. The CD is just a collection of open source utilities in a bootable format.
I wanted to read some of the documentation. Thanks again for taking the time to post this information.
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Old 02-03-2015, 05:01 PM
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Get the data off. Time to put in a SSD and feel like you got a new computer.
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Old 02-03-2015, 06:54 PM
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Acronis True Image boot it off CD.
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Old 02-04-2015, 09:44 AM
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Thanks everyone. I appreciate your input. Ultimately I would like to save everything in one save (if possible) so I can format the new disk and reinstall everything without doing a step by step installation. As a second option, save windows and all installed programs in one step and user data in a second step so restoration will be easier.

Of course Windows backup won't work, which is why I'm looking for other solutions.

I have a lot of software installed that I would rather not have to download, reinstall and reconfigure. The issue with downloading software is there is no disk to use for recovery.

The PC guys at companies I worked for used Ghost Image software for disaster recovery.
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Old 02-04-2015, 12:39 PM
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We use ShadowProtect extensively to back up Windows based computers. You can get a 30 day trial at http://www.storagecraft.com

This is important!: Unless you are running Windows 8.1, do NOT download the 5.x version. The 5.x version requires that you have license key in order to restore. The 4.x version does not have that limitation and works fine on Win 7.

Get a USB drive, setup ShadowProtect to back up to the USB drive and in less than an hour you will have a portable image of your entire system partition that can be restored to any other hard drive, including a replacement.

If you have specific questions or need a hand setting it up, PM me.

BTW - I am an IT consultant and my company is a StorageCraft partner.
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