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Any FedEx or UPS shippers here getting ready for the DIM train?

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Any FedEx or UPS shippers here getting ready for the DIM train?

Old 11-02-2014, 11:15 AM
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Default Any FedEx or UPS shippers here getting ready for the DIM train?

Man... they are out of their ever living tree with this crap. The minimum weight for a 12 cube is going to be insane. We've already migrated about 35% of our parcels to USPS with Commercial Plus pricing... and looking for more ways. (These are parcels that wouldn't have normally go through USPS... and now they are!!)

UPS and FedEx have been whores for a long, long, LONG time... but this latest crap is just nuts.

Anyone else dealing with this?
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Old 11-02-2014, 11:32 AM
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Originally Posted by OldPete View Post
Man... they are out of their ever living tree with this crap. The minimum weight for a 12 cube is going to be insane. We've already migrated about 35% of our parcels to USPS with Commercial Plus pricing... and looking for more ways. (These are parcels that wouldn't have normally go through USPS... and now they are!!)

UPS and FedEx have been whores for a long, long, LONG time... but this latest crap is just nuts.

Anyone else dealing with this?
WTH are you talking about???... I have no clue what are you talking about...
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Old 11-02-2014, 11:45 AM
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Originally Posted by emudryj View Post
WTH are you talking about???... I have no clue what are you talking about...
He is bitching about minimum dimensional rates for shipping.

http://www.efulfillmentservice.com/2...-weight-rules/

It makes perfectly good sense to me. E-Commerce is booming and a huge number of e-vendors claim "free shipping".

I do a fair amount of online shopping, and the shipping "waste" is unbelievable. You would think some of these people only stock one size box and ship whatever in it.

This will force efficiency.
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Old 11-02-2014, 12:41 PM
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Thats an absolute joke, efficiency? Really ? Do you have any idea what it costs to ship parcels these days ? And yet the consumer feels like they are owed "free" shipping on top of near wholesale price ? !
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Old 11-02-2014, 01:49 PM
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Increase your prices to cover the cost increase of the shipping charge.
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Old 11-02-2014, 02:01 PM
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There is one place that shipped a set of reloader dies about 4"x2"x6" in a 18"x18" box.

I was wondering what I had ordered.
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Old 11-02-2014, 02:17 PM
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Originally Posted by CapeReefGuy View Post
Thats an absolute joke, efficiency? Really ? Do you have any idea what it costs to ship parcels these days ? And yet the consumer feels like they are owed "free" shipping on top of near wholesale price ? !
The guy shops a lot on line, so he's an expert. LOL.

Same guy that would cry like a baby when something arrived broken.

I've got packing down to a science... and I can tell you that even shipping *very* heavy items in a 12 cube... you still won't be able to max out your efficiency every time.

The worse is that it'll really hurt the little guy as I'm certain the bigger guys will negotiate out of DIM.

Makes me happy that I was able to qualify for Commercial Plus Pricing withe USPS.
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Old 11-02-2014, 02:17 PM
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Originally Posted by Johnny Dreamer View Post
Increase your prices to cover the cost increase of the shipping charge.
Good luck with that.
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Old 11-02-2014, 02:18 PM
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Originally Posted by rdmallory View Post
There is one place that shipped a set of reloader dies about 4"x2"x6" in a 18"x18" box.

I was wondering what I had ordered.
DIM weight already applied to an 18 cube... so the shipper over paid for the shipping (unless it was very heavy)... totally different issue.
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Old 11-02-2014, 03:13 PM
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Originally Posted by OldPete View Post

The worse is that it'll really hurt the little guy as I'm certain the bigger guys will negotiate out of DIM.
Yes, we already have been down-dimmed for years, we do a lot of airs.

Best way to negotiate with UPS is to show them your Fedex bill.

Best way to negotiate with Fedex is to show them your UPS bill.

Play one against the other. They love to steal volume from each other.

And we are not that big, will only bill 1.6 mil net with UPS this year.
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Old 11-02-2014, 03:25 PM
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I bought 130 8oz sinkers from a guy that shipped them in the "If it fit, it ships" USPS box. My mail lady still complains to me.

DIM is going to be interesting to see how it shakes out. All about maximizing profit.
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Old 11-02-2014, 03:32 PM
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Originally Posted by CapeReefGuy View Post
Thats an absolute joke, efficiency? Really ? Do you have any idea what it costs to ship parcels these days ? And yet the consumer feels like they are owed "free" shipping on top of near wholesale price ? !
"Free shipping" came about because people were tired of getting porked for years on a "shipping and handling" markup - like buying a $3 rubber gasket and then being charged $12 for shipping and handling. They couldn't say just $12 for shipping, because it wasn't even close to actual shipping fees.

So then some online companies swung the other way, eating the actual shipping costs. I expect online companies to have lower overhead costs compared to a brick and mortar with a storefront, sales employees, etc, so yes, it's a reasonable expectation.

Companies got too greedy and it backfired. If they were charging actual shipping rates (and some were) then the migration to online stores offering free shipping wouldn't have taken off so quickly.
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Old 11-02-2014, 03:54 PM
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Originally Posted by jobowker View Post
"Free shipping" came about because people were tired of getting porked for years on a "shipping and handling" markup - like buying a $3 rubber gasket and then being charged $12 for shipping and handling. They couldn't say just $12 for shipping, because it wasn't even close to actual shipping fees.

So then some online companies swung the other way, eating the actual shipping costs. I expect online companies to have lower overhead costs compared to a brick and mortar with a storefront, sales employees, etc, so yes, it's a reasonable expectation.

Companies got too greedy and it backfired. If they were charging actual shipping rates (and some were) then the migration to online stores offering free shipping wouldn't have taken off so quickly.
Huh?

So the people that pack those boxes and answer the phones work where? In a cardboard box? And for what? Free?? Are you kidding me? Not to mention that many eCommerce people also operate from traditional retail locations.

You must be dreaming or something. Not to mention the cost of the box, dunnage/fill, etc.

This BS where people think that an eCommerce person has an "advantage" over the "traditional" brick and mortar store is getting tiring...

Need proof that you're full of crap? Take a look at the beloved BOE Marine here on THT. Guy is revered for having great prices and great service... oh, and guess what... he has a brick and mortar store too.
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Old 11-02-2014, 03:56 PM
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Originally Posted by snapperkid View Post
I bought 130 8oz sinkers from a guy that shipped them in the "If it fit, it ships" USPS box. My mail lady still complains to me.

DIM is going to be interesting to see how it shakes out. All about maximizing profit.
Now... that right there is the fly in the ointment. USPS is setting themselves up to really be able to steal a huge portion of business from FedUPS... but the weak link are the workers.

I've been handing them a lot of Regional Rate C boxes... and the look on their face isn't exactly one of love. My FedEx Ground driver get s a chubby when he sees a dock full of boxes. THAT is a mentality that isn't going to change too easily.
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Old 11-02-2014, 03:58 PM
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Originally Posted by OldPete View Post
Good luck with that.
We'll run some simple numbers at the end of the year to ensure that we keep our desired margins for 2015 across our product mix. There is always the worry whenever you put your prices up that one will lose lots of business but what would be more damaging for one's long term business health would be maintaining the same selling volume on ever decreasing margins.

We will be sure to work out our new average shipping cost per customer (including free returns) to plug in to our simple spreadsheet along with all our other "total cost" numbers.

From there it will be easy to determine our pricing for 2015 and we will work on improving our internal processes and delivering a better online user experience to the customer as well as providing increased perceived value for each dollar spent with us.

We have focused on consistent growth while maintaining the same net profit margin over the past four years and I'm pleased to say we have grown our online sales considerably in that time period.

Thanks for the well-wishes and good luck to you too Pete.
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Old 11-02-2014, 03:59 PM
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I ship everything USPS.Im not if theres anything cheaper
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Old 11-02-2014, 04:19 PM
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Originally Posted by OldPete View Post
Huh?

So the people that pack those boxes and answer the phones work where? In a cardboard box? And for what? Free?? Are you kidding me? Not to mention that many eCommerce people also operate from traditional retail locations.

You must be dreaming or something. Not to mention the cost of the box, dunnage/fill, etc.

This BS where people think that an eCommerce person has an "advantage" over the "traditional" brick and mortar store is getting tiring...

Need proof that you're full of crap? Take a look at the beloved BOE Marine here on THT. Guy is revered for having great prices and great service... oh, and guess what... he has a brick and mortar store too.
When are you going to understand
All of us Etailers are evil, we should answer the phones for free pack and ship for free and charge $3 for that part that we put in stock for $2.50
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Old 11-02-2014, 04:32 PM
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Originally Posted by CapeReefGuy View Post
When are you going to understand
All of us Etailers are evil, we should answer the phones for free pack and ship for free and charge $3 for that part that we put in stock for $2.50
Oh! Don't forget... and we should offer free return shipping... and definitely just take your word for it when you say you didn't get it, yet the carrier signs off that they remember handing it to you.



And then be sure and cry like a baby when the stock price doesn't go up by 10% every year and blame it on "Customer Acquisition Costs"... LOL.
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Old 11-02-2014, 04:46 PM
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Originally Posted by OldPete View Post
Oh! Don't forget... and we should offer free return shipping... and definitely just take your word for it when you say you didn't get it,
I have one right now, Woman orders $600 in product that ships in 4- 54Lb boxes and 4-40Lb boxes. Waits a month and claims 3 are missing, FedEx shows delivered but she threatens a charge back and the typical forum posting blackmail, without a signature delivery she would win and we never win with that forum bashing game. So we reship the three signature required erasing any profit we may have had. They come back!, two weeks later I get an email "can you ship them to my work this time, I wasn't home to sign"
My Response;
"Of course please send along the address so that I can get you a shipping quote and I'm sure you'll understand that we'll need to include the cost of the ones you refused in that"
Haven't heard back from her
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Old 11-02-2014, 04:48 PM
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If the commercial shippers switch to ALL DIM in 2015 then USPS will follow suit right after.
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