Notices

BGE - Cracked: Update

Old 09-15-2014, 05:26 AM
  #1  
Senior MemberCaptains Club Member
Thread Starter
 
Join Date: Jul 2005
Location: Troutman, NC
Posts: 873
Likes: 0
Received 19 Likes on 12 Posts
Default BGE - Cracked: Update

While doing some turbo ribs at 350 I noticed smoke coming from places it shouldn't.

I'm sure getting a replacement under warranty will not be a problem but I'm wondering if this is indicative of a quality issue. I've read about plenty of cracked units on the BGE forums.

I'll call the dealer this morning.

Name:  Egg2.JPG
Views: 1344
Size:  304.9 KB

Last edited by HardLivin; 09-19-2014 at 11:54 AM.
Old 09-15-2014, 06:37 AM
  #2  
Senior MemberCaptains Club Member
 
Join Date: Nov 2002
Location: Pompano Beach, FL, USA
Posts: 4,941
Likes: 0
Received 292 Likes on 172 Posts
Default

Wow, that's major. I'm sure you will be getting a new one.
Old 09-15-2014, 06:42 AM
  #3  
Senior MemberCaptains Club Member
 
Join Date: Nov 2004
Location: Amelia Island, FL
Posts: 4,782
Likes: 0
Received 111 Likes on 49 Posts
Default

According to my neighbor, they are not made in Georgia anymore. He claims they are being made in Mexico.
Old 09-15-2014, 08:00 AM
  #4  
Admirals Club Admiral's Club Member
 
Join Date: Jan 2010
Location: Richmond, VA
Posts: 3,754
Received 316 Likes on 162 Posts
Default

excuse my ignorance, but what's BGE?
Old 09-15-2014, 08:02 AM
  #5  
Senior Member
 
Join Date: Aug 2012
Posts: 2,166
Likes: 0
Received 194 Likes on 103 Posts
Default

Originally Posted by KismetLRC View Post
excuse my ignorance, but what's BGE?
BGE = Big Green Egg. It's a smoker/cooker
Old 09-15-2014, 08:31 AM
  #6  
Admirals Club Admiral's Club Member
 
Join Date: Jan 2010
Location: Richmond, VA
Posts: 3,754
Received 316 Likes on 162 Posts
Default

Thanks. I couldn't tell for the life of me what that picture was. I was thinking T top....LOL
Old 09-15-2014, 08:32 AM
  #7  
Senior Member Admiral's Club Member
 
vertigo's Avatar
 
Join Date: Sep 2009
Location: Ms, Gulf Coast
Posts: 5,954
Likes: 0
Received 92 Likes on 67 Posts
Default

Dang!!! There is no putting that Humpty Dumpty back together.
How old is the BGE?
I have had mine for 7 years now and other than a little exterior crazing to the finish I haven't had any problems.
Old 09-15-2014, 09:21 AM
  #8  
Senior MemberCaptains Club Member
Thread Starter
 
Join Date: Jul 2005
Location: Troutman, NC
Posts: 873
Likes: 0
Received 19 Likes on 12 Posts
Default

Originally Posted by vertigo View Post
Dang!!! There is no putting that Humpty Dumpty back together.
How old is the BGE?
I have had mine for 7 years now and other than a little exterior crazing to the finish I haven't had any problems.
No kidding, that's a heck of a crack. Had my fingers crossed that it would cool down before it collapsed.

This unit is 3 years old this month. Only other problem I've had is the gasket which is common.

The guy who got me into the BGE also had his base crack a couple months ago. His was only about 8 months old.

I've used this thing in all kinds of weather and temperatures. I wonder what made it crack at such a mild cooking temp???
Old 09-15-2014, 09:22 AM
  #9  
Senior MemberCaptains Club Member
Thread Starter
 
Join Date: Jul 2005
Location: Troutman, NC
Posts: 873
Likes: 0
Received 19 Likes on 12 Posts
Default

Originally Posted by Reel Boobs View Post
According to my neighbor, they are not made in Georgia anymore. He claims they are being made in Mexico.
I heard the same thing.
Old 09-15-2014, 10:24 AM
  #10  
Senior Member Admiral's Club Member
 
vertigo's Avatar
 
Join Date: Sep 2009
Location: Ms, Gulf Coast
Posts: 5,954
Likes: 0
Received 92 Likes on 67 Posts
Default

I just read a few reports ( on eggheadforum.com ) of other BGE's cracking the same way yours did.
From all accounts the BGE company took care of their customers and sent them a new replacement. That should quell your worries a little atleast.

No mention as to what may have caused them to crack though.
Old 09-15-2014, 10:26 AM
  #11  
Admirals Club Admiral's Club Member
 
Join Date: Feb 2009
Posts: 1,554
Received 480 Likes on 234 Posts
Default

Another Broken Egg.
I'm on 8 years with no problems, have heard of a couple of issues with the ceramics.
Old 09-15-2014, 10:37 AM
  #12  
Admirals Club
 
Join Date: Oct 2013
Location: Central Florida
Posts: 415
Likes: 0
Received 12 Likes on 11 Posts
Default

Mine fell over (some beers were had) about 2 years ago. 6 months ago after using it w/ the crack I sent pictures to BGE to see what could be done and they immediately ordered me a new base and I got it a week later. They have very good customer service from what I experienced.
Old 09-15-2014, 10:40 AM
  #13  
Senior Member
 
Join Date: Jun 2014
Location: Sarasota area
Posts: 3,253
Likes: 0
Received 4 Likes on 4 Posts
Default

OUCH! For the money those things cost, there should be a lifetime warranty. Only thing should ever need replacing is the felt seal.
Old 09-15-2014, 10:49 AM
  #14  
Senior Member
 
Join Date: Feb 2007
Location: North Palm Beach, FL
Posts: 8,505
Likes: 0
Received 1,349 Likes on 731 Posts
Default

I've always wondered how they didn't crack more often with all the temp cycling.

On a side note, I was at the local Ace Hardware today and they had a giant BGE for sale. The thing was probably a little over three feet across. I looked at the tag and almost fell over - $4819. Almost $5k for a BBQ unit? Just slightly out of my price range (by a factor of ten).
Old 09-15-2014, 11:21 AM
  #15  
Senior MemberCaptains Club Member
Thread Starter
 
Join Date: Jul 2005
Location: Troutman, NC
Posts: 873
Likes: 0
Received 19 Likes on 12 Posts
Default

They do come with a lifetime warranty. I'm not worried about getting a replacement. I've called the dealer and am now just waiting for the call that the base is in. I need to check the fire box and ring for cracks as well, the unit was too hot yesterday.

I sure would like to know how these things are cracking.

That same buddy who got me into the BGE bought that huge XXL unit. It's a monster but not practical for my uses. Sometimes the XL that I have is way more than I need.
Old 09-15-2014, 12:43 PM
  #16  
Senior Member
 
Join Date: Sep 2010
Location: Birmingham, Al
Posts: 607
Likes: 0
Received 0 Likes on 0 Posts
Default

There are lots of stories like these. It's on of the reasons I'd go with the Big Steel Keg over the BGE.
Old 09-15-2014, 03:02 PM
  #17  
wjf
Senior MemberCaptains Club Member
 
Join Date: Feb 2003
Location: Charlotte, NC
Posts: 494
Likes: 0
Received 3 Likes on 3 Posts
Default

Originally Posted by HardLivin View Post
I heard the same thing.
As of 4 years ago when I bought my Primo, Green Eggs were being made in Mexico. Part of the reason I bought my Primo (made in Georgia) instead. With that said, BGE seems to have good customer service and I'd fully expect them to get you a replacement part given the warranty.
Old 09-15-2014, 03:46 PM
  #18  
Senior Member
 
Join Date: May 2004
Location: Sarasota Florida
Posts: 337
Likes: 0
Received 181 Likes on 102 Posts
Default

FYI, the BGE are made at the Dal Tile plant in Mexico.
Old 09-15-2014, 04:05 PM
  #19  
Senior Member
 
Join Date: Mar 2012
Location: Tampa, Florida
Posts: 3,042
Likes: 0
Received 55 Likes on 28 Posts
Default

How does BGE warranty them? Just send a new one and tell you keep the old one? Send the old one back?
Old 09-15-2014, 06:03 PM
  #20  
Senior MemberCaptains Club Member
 
Join Date: Feb 2008
Location: Wilmington NC
Posts: 1,526
Likes: 0
Received 517 Likes on 258 Posts
Default

Originally Posted by Mars5L View Post
How does BGE warranty them? Just send a new one and tell you keep the old one? Send the old one back?
When my firebox cracked, they just requested a picture then sent the new one to the dealer. Mine is almost ten years old and never had an issue like the one above. Sounds like the newer ones are having quality control problems.

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.