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Dealer wants more money after the sale is final. FINAL UPDATE!!!!!!!!

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Dealer wants more money after the sale is final. FINAL UPDATE!!!!!!!!

Old 09-30-2013, 06:18 PM
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Default Dealer wants more money after the sale is final. FINAL UPDATE!!!!!!!!

Rarely do I post the same topic to multiple forums but I want more input here. I will piece this together so you all get the jest of this.

Saturday night we bought a new 2013 2500 HD. Today, we take them the rear seats and spare key for the Denali. The sales manager was having a hard time looking at me let alone speaking to me. They owed us a tank of fuel but I said if you are busy we can come back. He then begins to tell me they made a 10k mistake on the trade. He told me he was waiting to hear from the GSM to figure out what they were going to do. We wait another 20 minutes and no one says a word. We have already been there 45 minutes of just sitting around. I said we are leaving, call me. They called me and tell me they aren't eating a 10k mistake. I gave them my attorney's phone number (a good friend and forum member of mine that is a attorney I ran this by him on the way home he said give them my number), and ask them to work out the details.

We stopped by on a whim. We had no plan to buy a vehicle at all. I knew what I owed and I wanted to know what the monthly payment was going to be with my trade. When they showed me a quote, I jumped on it. Matter fact the 1st quote was wrong and I told him it was. He had entered in a stock number of a work truck for way less than the truck that I was looking at with a monthly payment $420. I corrected his error. He took it back and redid it with the correct stock number and the same trade value. So he made the same mistake twice with the wrong trade value according to them.

Plus I have a "due bill" for 1,100 for tint, back up camera and factory fog lamps. They owe me a check and I have that in writing as well.

Feedback from dealers and attorney's welcome. BTW, our attorney friend just so happens to be a collections attorney and his family owns dealerships. This should be interesting. Me bride is stressed about this and worried they will tow her truck.

Last edited by slper; 10-03-2013 at 03:43 PM.
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Old 09-30-2013, 06:20 PM
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Originally Posted by slper View Post
Rarely do I post the same topic to multiple forums but I want more input here. I will piece this together so you all get the jest of this.

Saturday night we bought a new 2013 2500 HD. Today, we take them the rear seats and spare key for the Denali. The sales manager was having a hard time looking at me let alone speaking to me. They owed us a tank of fuel but I said if you are busy we can come back. He then begins to tell me they made a 10k mistake on the trade. He told me he was waiting to hear from the GSM to figure out what they were going to do. We wait another 20 minutes and no one says a word. We have already been there 45 minutes of just sitting around. I said we are leaving, call me. They called me and tell me they aren't eating a 10k mistake. I gave them my attorney's phone number (a good friend of mine that is a attorney I ran this by him on the way home he said give them my number), and ask them to work out the details.

We stopped by on a whim. We had no plan to buy a vehicle at all. I knew what I owed and I wanted to know what the monthly payment was going to be with my trade. When they showed me a quote, I jumped on it. Matter fact the 1st quote was wrong and I told him it was. He had entered in a stock number of a work truck for way less than the truck that I was looking at with a monthly payment $420. I corrected his error. He took it back and redid it with the correct stock number and the same trade value. So he made the same mistake twice with the wrong trade value according to them.

Plus I have a "due bill" for 1,100 for tint, back up camera and factory fog lamps. They owe me a check and I have that in writing as well.

Feedback from dealers and attorney's welcome. BTW, my attorney just so happens to be a collections attorney and his family owns dealerships. This should be interesting. Me bride is stressed about this and worried they will tow her truck.
I'm no attorney but my gut tells me you should be okay.
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Old 09-30-2013, 06:22 PM
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so they took your truck in on trade? then they signed a contract with you in the finance persons office? You leave with new truck and now they are saying it was a mistake?
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Old 09-30-2013, 06:22 PM
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It's a no win deal. I'd stay in it for fun for a while but the bottom line is that dealer is not going to eat 10K.
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Old 09-30-2013, 06:25 PM
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Originally Posted by Shady Business View Post
I'm no attorney but my gut tells me you should be okay.
I agree
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Old 09-30-2013, 06:25 PM
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Originally Posted by Mist-Rest View Post
It's a no win deal. I'd stay in it for fun for a while but the bottom line is that dealer is not going to eat 10K.
What???

So how do you suggest they get the $10k out of the customer? And moreso, WHY would they have a right to get the $10k out of the customer?
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Old 09-30-2013, 06:26 PM
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Originally Posted by bellsisland View Post
so they took your truck in on trade? then they signed a contract with you in the finance persons office? You leave with new truck and now they are saying it was a mistake?
Yes
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Old 09-30-2013, 06:30 PM
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Kick is up, and its good! You win. They have e&o insurance, and someone gets the Obama free life plan (fired).
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Old 09-30-2013, 06:38 PM
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Love to see what happens here.

Almost sounds like a scam.
Give them a great deal, get the vehicle out the door, then once it's used (and depreciated) tell them there's a mistake and try to get money back.

And they owe you a grand back?! Lol. If it is a legit mistake, they hate you.
Good job giving them your attorney right off the bat.

If you have contracts for everything you got and paid, they will have to eat the cost no matter what they "want."
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Old 09-30-2013, 06:39 PM
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Congrats on the new truck !

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Old 09-30-2013, 06:43 PM
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Oh and 5 pages.
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Old 09-30-2013, 06:44 PM
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Originally Posted by Budget View Post
Oh and 5 pages.
11 on another forum
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Old 09-30-2013, 06:46 PM
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If there is no loan on your trade in vehicle , IMO you have the upper hand, but if the dealer is in possession of your trade vehicle with you still owing $$$ on the loan, seems to me things could get a tad snotty. If the deal included the dealer paying off a ballance on your trade in, I would be watching the status of that loan like a hawk.

If no loan ballance on the trade in, I'd tell the deler to pack sand and make sure I parked the new truck in the garage......

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Old 09-30-2013, 06:48 PM
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Subscribed.
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Old 09-30-2013, 06:49 PM
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There is a loan. It's against the law if they don't satisfy it. A dealer went to prison a while back for not paying off trades.

http://www.theledger.com/article/201...news/110609484
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Old 09-30-2013, 06:51 PM
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Tell the dealer that if you wanted to spend $10,000 more you would have gotten a Dodge.

Also tell him you found some sand in the backseat and your coming back and want all the carpets shampooed.

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Old 09-30-2013, 06:53 PM
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You got a contract in writing? You got a deal.
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Old 09-30-2013, 06:53 PM
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Originally Posted by Barefoot View Post
You got a contract in writing? You got a deal.
Yes.
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Old 09-30-2013, 06:55 PM
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Originally Posted by Muffler Bearing View Post
Tell the dealer that if you wanted to spend $10,000 more you would have gotten a Dodge.

Also tell him you found some sand in the backseat and your coming back and want all the carpets shampooed.

It was such a good deal I added the service agreement, gap, car washes, the whole nine yards. They do hate me.
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Old 09-30-2013, 07:05 PM
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Forget that. Tell him you did some research and they made a $5K mistake to your detriment and you want another $5K.

Then when they say you're crazy, you can say, yep, exactly what I thought when you told me I owe you $10K.

No way they are getting their money and nor should they.

Fight it for all consumers that get screwed daily by these scum and good luck! You'll be fine.

That Due Bill is priceless too. If you didn't have it and you tried to get your stuff done, they'd tell you to pound sand.
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