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Anybody use 1-800-PETMEDS?

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Old 08-30-2013, 10:07 AM
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Default Anybody use 1-800-PETMEDS?

If you haven't, save yourself the frustration...don't!
I tried to save some money and ordered some Advantix for my dogs and cats, along with heartworm preventative. On any prescribed meds, they require a 'script from your vet...and most vets are reluctant to write a prescription on something they will not dispense(not surprisingly, since it's impossible to make anything off something they don't sell). Petmeds policy is that the vet has to either fax, call it in to them, or mail the actual prescription to them. Problem is, most vets use a type of safety stock paper for the prescriptions that shows up as voided if you copy, scan, or fax it. The vet I use didn't want to call or fax(because it would not come through) it in. So, I went and picked up a prescription and mailed it to Petmeds. Two weeks later, I followed up and they say they never got it...
Oh yeah...almost forgot. It took them a week and a half to ship the Advantix from Florida to SC...
Guess I will stick to paying too much at the vets for the heartworm stuff...
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Old 08-30-2013, 10:36 AM
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Wow. I read this and thought "I don't remember writing this post." I had the exact same experience except that it was with heartworm meds. My vet stopped carrying the heartworm my dog uses and wanted me to use their new brand. I told them my dog won't eat that brand and will only take the Heartguard brand. I had them write me a Rx and placed on order with PetMeds. The online order asks if you have a Rx on file or should they contact your vet. I said to contact my vet, because that's what they did in the past.

2 weeks went by and no meds ever arrived. I called PetMeds and asked what was up? They were still waiting for someone from the vet to return a phone call that they placed after hours two weeks earlier. I called the vet, and they told me they no longer verify Rx over the phone nor do they fax them to the pharmacy. It's up to the patient to send, by mail, the original Rx to the pharmacy. Vet never told me that and PetMeds never followed up on the Rx inquiry or called me to say "can you send it because your vet isn't helping us?"
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Old 08-30-2013, 10:41 AM
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We tried the same, and our vet seemed downright insulted that we would want to bypass them even if it meant saving significant coin. However they did offer to price match, so it worked out for all parties in the end (except petmeds.com I guess). Might be worth asking your vet if they will do that. Obviously doesn't work if the vet no longer carries the product you need.
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Old 08-30-2013, 11:57 AM
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Because Boat, it was for heartworm meds...you no longer need a 'script for flea preventative, and I threw that on the order to meet their free shipping minimum. My vet only carries HeartGuard...I had a Golden who used it exclusively and still got heartworms. I wanted to try Iverhart Max but my vet doesn't carry it. I guess I left that part out of my OP.
Auburn02, I'll ask my vet if they can order the Iverhart Max.
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Old 08-30-2013, 12:11 PM
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Originally Posted by Wolakrab View Post
Because Boat, it was for heartworm meds...you no longer need a 'script for flea preventative, and I threw that on the order to meet their free shipping minimum. My vet only carries HeartGuard...I had a Golden who used it exclusively and still got heartworms. I wanted to try Iverhart Max but my vet doesn't carry it. I guess I left that part out of my OP.
Auburn02, I'll ask my vet if they can order the Iverhart Max.
Weird. My vet no longer carries Heartguard, and only has Iverhart. Maybe we should switch.
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Old 08-30-2013, 12:18 PM
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Been using them for years, very few issues, our vet also price matches but for certain drugs they have us use Pedmeds.
Up until recently I had two 15+ year old dogs.
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Old 08-30-2013, 12:39 PM
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Originally Posted by Because Boat View Post
Weird. My vet no longer carries Heartguard, and only has Iverhart. Maybe we should switch.
Heartguard has done a much better marketing job than any of their competitors...just about every vet I have used in the last 15 years only prescribes Heartguard.
Called my vet and they said if I wanted Iverhart Max, they'd order some in for me and only charge me a couple of bucks more than Petmeds.
Looks like I'll stick to Petsmart for the Advantix and my vet for heartworm preventative from now on.
Petmeds' policies make it too difficult to deal with them for what little you may save. One of those "if it sounds too good to be true" deals...
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Old 08-30-2013, 01:39 PM
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We've used Pet Meds for a few years, and have had no problems with them. Our vets (2) haven't objected to us using them, and one of them even suggested them.
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Old 08-30-2013, 01:42 PM
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There is a really nice Porsche Turbo Cab at my gym ---- license plate = "800-Pet-Med" ....

BTW - I priced a few meds - they are only slightly less expensive than my Vet
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Old 08-30-2013, 05:46 PM
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Had the same expierence with pet meds,try Jeffers they sell all kinds of stuff for dogs.I get my hunting dogs supplies there. Also Scanandaga has dog supplies. I get my 7 way dog shots and some meds there. Lion country also.
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Old 08-30-2013, 06:06 PM
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Originally Posted by triplenet View Post
There is a really nice Porsche Turbo Cab at my gym ---- license plate = "800-Pet-Med" ....
Well, call the po po 'cause that 'aint a real plate.
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Old 08-30-2013, 06:48 PM
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Originally Posted by Johnny Dreamer View Post
Well, call the po po 'cause that 'aint a real plate.
It's not the exact way it reads .. Maybe it's just "pet meds" or ?
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Old 08-30-2013, 06:51 PM
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K9 Rx
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Old 09-01-2013, 01:43 AM
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There are tons of internet pharmacies out there. It is a pain for vets to be faxing, calling, and researching prescriptions that we may or may not have written. If I didn't write it, I still have to take time to pull the chart and check to see if I did or not. If I didn't, its not filled and we're done. If I rxd it, then an approval is made and quickly faxed in to the pharmacy. The fax number is registered at the pharmacy to verify legitamacy. I don't fill owner originated orders unless it was prescribed by me nor for products I won't use or recommend. The vet is responsible for the correct labeling, dosing, ill effects etc. It's a real PIA at times and if a client has problems with a vendor, I can't afford any time for it. Usually, these days it goes pretty smootly as long as everything is legit. They also have to be licensed it the state. The pharmacy board informed me that approval of an rx via a pharmacy not licensed here makes the Dr. complicit so if we are unfamiliar with the outfit, we have to get online and do a license search. I completely understand the price shopping. Drugs are expensive, for us as well. We still need to stock bunches of them and if they don't go out the door and expire, they get tossed. That adds to the mark up but when you need a drug at two in the morning or for immediate use, you gotta have it on the shelf. Most vets are pretty understanding about the costs involved and willing to do their part but when it starts costing them lots of time and their money to save you a little, human nature says they might get testy and less cooperative.
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