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problem with Toto fill valve TSU24A...UPDATE

Old 12-13-2012, 09:06 AM
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Default problem with Toto fill valve TSU24A...UPDATE

A couple years ago we re-did our bathroom and the experts in here seem to agree that Toto was the way to go for toilets.... I follow their advice and got one, I believe it was the Drake model, but I’m not completely sure.
It has been awesome all this time until suddenly this week I notice that the tank would not fill up after discharge....
I thought it would be a float problem, so I removed the tank lid and pulled the float up and down but no change... I shake it, jerk it, pulled, pushed it... nothing....
I thought that it was time to replace the fill valve, so I'm putting everything back together ready to order the valve on-line.
As I'm placing the lid on top of the tank, my wife decided to fill up the tub to bath the kids.... and magically I heard the water inside the tank dripping and filling it up!!!!!!!
No need to say that I was completely lost... I thought that maybe a drop of water pressure on the water lines helped in any way... I tried to recreate the situation but after that fill, the problem is still there... I've been trying to figure it out but I can't get a brake.... It doesn't work most of the times, but once in a while I find that it worked and filled the tank....
I want to know if this is a common problem and I should keep messing around with it, or simply change the fill valve and forget about it...
Thanks!!!!

Last edited by emudryj; 12-17-2012 at 11:04 PM.
Old 12-13-2012, 02:09 PM
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change the fill valve.Korky makes a replacement fill valve and home depot or lowes sells them.i believe the drake will take a standard fluid master valve
Old 12-13-2012, 02:12 PM
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http://www.amazon.com/s/?ie=UTF8&key...l_1ov6mr57zi_e
Old 12-13-2012, 04:10 PM
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Do you know if there is a mixing valve that warms the toilet water to prevent tank condensation (sweating)? I ask this because of the tub part in your description.

Other than that, change the valve.
Old 12-13-2012, 04:55 PM
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get the correct fill valve ...there IS a difference and yes there is a mixing valve ...
Old 12-13-2012, 07:06 PM
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I do not think I have a mixing valve... if I do... It's inside the one that came from factory because I did not installed anything extra...

I went ahead and ordered the one for on the amazon link... will change next week....Still puzzled over why it would work at random times.

Thanks everybody for your help!!!!

Edit: If Tommy says I have a mixing valve, I do....
Old 12-13-2012, 07:30 PM
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I don't know where you are or the type of construction, so wouldn't know if you have a mixing valve. A mixing valve connects to the hot water to "mix" with the cold water before the tank fill. If the mixing valve malfunctions, it can stop water to the toilet.

In the north where houses have basements, a mixing valve is usually close to the toilet piping. I Googled toilet mixing valve and here's one example http://www.askmehelpdesk.com/plumbin...op-458131.html

I'd suggest you do your own search if you think you may have one.
Old 12-14-2012, 05:39 AM
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Sorry I did not clarify that ... most are adjustable and you would want access to it ... There are higher flow ballcocks that are used for some wc's ...sometimes a standard ballcock will work and will be cheaper but you won't know until you try it out ...

Originally Posted by davedowneast View Post
I don't know where you are or the type of construction, so wouldn't know if you have a mixing valve. A mixing valve connects to the hot water to "mix" with the cold water before the tank fill. If the mixing valve malfunctions, it can stop water to the toilet.

In the north where houses have basements, a mixing valve is usually close to the toilet piping. I Googled toilet mixing valve and here's one example http://www.askmehelpdesk.com/plumbin...op-458131.html

I'd suggest you do your own search if you think you may have one.
Old 12-14-2012, 06:03 AM
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BTW, Tommy knows a hell of a lot more about this stuff than I do. I only thought of the mixing valve because the toilet started to fill when your wife started filling the tub. Up north, mixing valves were POS because most people were on wells. It's only a small chance that a mixing valve is the problem, even if you have one (most don't depending on where you live).
Old 12-14-2012, 06:42 AM
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Originally Posted by davedowneast View Post
BTW, Tommy knows a hell of a lot more about this stuff than I do. I only thought of the mixing valve because the toilet started to fill when your wife started filling the tub. Up north, mixing valves were POS because most people were on wells. It's only a small chance that a mixing valve is the problem, even if you have one (most don't depending on where you live).
OHhhhhh... I had no clue what a mixing valve was and the toto fill valve is compacted, encapsulated, "and different from the old common ones I would used to see... I thought that it would be something inside the fill valve itself...
I'm in south Florida and I can tell you for a fact that the only water line connected to the toilet is cold one...
Maybe it was pure coincidence that my wife turned on the water and the valve started working... call me crazy but I'm not a big fan of leaving it at "I do not need to keep thinking, it was coincidence"....
Old 12-14-2012, 06:45 AM
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My TOTO fill valve has a removable top.

I found a few pieces of grit in there.
Old 12-17-2012, 11:12 PM
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So I order the fill valve last friday, if I'm not mistaken... got home and just in case tried to mess around a little bit more to see if there was anything else I could do to at least force the valve to fill the tank manually, until I received the new one, but no matter what I would do..stil would not work......
Saturday morning... still the same...

By noon, I received one of those automatic email saying that my item was shipped and on my way...

2 hours after that I happen to pass by the bathroom and could swear that I could hear the tank filling up...
I look and yes, the valve was fricking working....!!!!
It has been woorking perfectly since that moment... I received the new valve today and I'm trying to decide if to hold the new one and see how long the old one will last... or if to install the new one and put 15 rounds of 9mm through the old one just for revenge....
Old 12-18-2012, 06:56 AM
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Keep the new one until the old one quits ...
Old 12-18-2012, 07:49 AM
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yep... the comment about putting 15 rounds of 9mm through it was just the flare of the moment... anyways I'm still cursing Murphy... this has to be one of his laws for sure....

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