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-   -   Wifi Help (https://www.thehulltruth.com/dockside-chat/406075-wifi-help.html)

36Seas 02-20-2012 02:41 PM

Wifi Help
 
My daughters Dell laptop is a year old today. She uses it every day all day as she does school work from home. All of a sudden it won't connect to the internet. We have wireless Linksys in the house with three other lop tops and wireless devices that that stay connected with no problem. Between my wife and I we can't get this figured out for the life of us. The Indians at customer support are no help at all unless we are willing to fork over four hundred dollars for their help, if you want to call it that. I've gone to numerous sites for help, but to be honest it's all Chinese to me. So maybe one of you guys could point me to some troubleshooting ? I need it in layman's terms, that's why I'm posting here. Thanks guys......

Ifishalot 02-20-2012 02:44 PM

May be as simple as turning on the wifi button on the computer. Please don't ask me how I know this.

Crabpot Man 02-20-2012 02:45 PM

Was the radio inadvertently shut off?

It's F2 on my Dell.

36Seas 02-20-2012 02:51 PM


Originally Posted by Ifishalot (Post 4381742)
May be as simple as turning on the wifi button on the computer. Please don't ask me how I know this.

Been there before too:trout: But no.

HDRyder999 02-20-2012 03:01 PM

Which version of Windows? Will it connect to other WiFi or just not yours? Have you tried disabling the wireless card and then enabling it?

36Seas 02-20-2012 03:11 PM


Originally Posted by HDRyder999 (Post 4381796)
Which version of Windows? Will it connect to other WiFi or just not yours? Have you tried disabling the wireless card and then enabling it?

Windows 7. Not sure if it will connect to other WiFi it hasn't been out of the house. Wireless card? Like I said it's all Chinese to me but I'm going to look into that.

jrolin1 02-20-2012 03:23 PM

See if you see any wifi signals with the laptop. It could be that the password stored is wrong for whatever reason. But the first step is to make sure that you can see networks. A buddy actually had the wifi quit working on his daughters laptop. He wound up getting a usb wifi adapter for less than 20 bucks. It is amazingly small and works fine. Much cheaper than fixing it since it appeared the problem was on the motherboard.

HDRyder999 02-20-2012 03:45 PM

In Win7 go to Control Panel, Network and Sharing Center, Change Adapter Settings. Right click on your WiFi adapter and disable it. Then right click and enable it. Often that helps.

There an infinate number of possibilities. It could be something as difficult as you have a neighbor with a Linksys wireless access point configured the same as yours [this happens when you don't customize your SSID and password in your wireless access point] and the computer is confused.

If you used the push button set up, you should really use the web access set up.

yarcraft91 02-20-2012 04:18 PM

Download inSSIDer from this site:
http://www.metageek.net/products/inssider/

Load it onto the laptop, install, then run it to find out if the laptop can see any wireless networks. Mine sees 10 wireless routers from my family room. If you can see any networks, the laptop wireless equipment is working and the problem is elsewhere.

inSSIDer also is good for choosing a wireless channel that your neighbors aren't using and finding the wireless dead zones in your house..


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