Notices

DeWalt cordless nailer = Junk

Old 01-26-2012, 06:13 PM
  #1  
Senior MemberCaptains Club Member
Thread Starter
 
Join Date: Mar 2006
Location: Murrells Inlet, SC
Posts: 5,398
Received 47 Likes on 27 Posts
Default DeWalt cordless nailer = Junk

I bought a dewalt cordless braid nailer a couple months ago. Had one previously and liked it for small jobs when it wasnt worth the hassle of dragging out the compressor. The first one was reconditioned, and started giving problems afetr very light use. Was debating spending money to get it fixed, but found a new one on sale at lowes.

Used the new one, and shot maybe 40 nails though it, when it started to dry fire. took it to a local dewalt service center, they had to send it off to dewalt as they dont work on them. So after a couple of weeks, and $16 for shipping cost, i get the nailer back. Go to put up some small trim on a window seat, and dont get 10 nails through it, and starts acting up. Dry firing, or making a realweak clicking sound.


Take it back to service center, they ship it back out. another few weeks,i get it back, go try it and maybe get 25 nails through it and it is doing the same thing!!!!

this is a dewalt nailer that retails close to $300!!

Call customer service last week to complain. I want to request a brand new nailer since they cant fix this one. I Have wasted so much time now with this stupid thing,... I Was told i would receive a call from a supervisor within 48 hours. 1 week later and nothing. Talk about a crappy product and crappy customer sevrice ;?

Dewalt isnt what it used to be
Old 01-26-2012, 06:15 PM
  #2  
Senior Member
 
Join Date: Oct 2011
Location: Swansea, MA
Posts: 438
Likes: 0
Received 1 Like on 1 Post
Default

DeWalt = Black and Decker in a yellow shell
Old 01-26-2012, 06:18 PM
  #3  
Admirals Club Admiral's Club Member
 
Join Date: May 2008
Location: Philadelphia
Posts: 5,195
Likes: 0
Received 1,261 Likes on 687 Posts
Default

I always wondered about those. I still have a fuel cell Paslode that I need to get fixed. They sucked as well
Old 01-26-2012, 06:28 PM
  #4  
Senior MemberCaptains Club Member
Thread Starter
 
Join Date: Mar 2006
Location: Murrells Inlet, SC
Posts: 5,398
Received 47 Likes on 27 Posts
Default

I have a cordless ridgid finish nailer, and it works great, plus it has a lifetime warranty on battery and nailer, and no fuel cells to buy. for big jobs i always use my air nailers, but for the small ones they are really nice. Just wish ridgid made a cordless braid nailer. I am done with dewalt
Old 01-26-2012, 08:04 PM
  #5  
Senior Member
 
Join Date: May 2011
Location: So Cali
Posts: 539
Likes: 0
Received 0 Likes on 0 Posts
Default

Everything DeWalt=Junk.
We buy Milwaukee or Rigid,, but they ain't cheap.
Old 01-26-2012, 08:33 PM
  #6  
Senior Member
 
Join Date: Oct 2011
Location: Swansea, MA
Posts: 438
Likes: 0
Received 1 Like on 1 Post
Default

I buy Milwaukee...most of it's still made in the U.S
Old 01-27-2012, 05:16 AM
  #7  
Admirals Club Admiral's Club Member
 
snapperkid's Avatar
 
Join Date: Nov 2007
Location: Port Aransas, TX
Posts: 3,018
Likes: 0
Received 34 Likes on 15 Posts
Default

Won't Lowes take it back? I've never bought anything there they wouldn't.
Old 02-26-2012, 02:50 PM
  #8  
Senior MemberCaptains Club Member
Thread Starter
 
Join Date: Mar 2006
Location: Murrells Inlet, SC
Posts: 5,398
Received 47 Likes on 27 Posts
Default

Originally Posted by snapperkid View Post
Won't Lowes take it back? I've never bought anything there they wouldn't.
I am sure they would if I tried. They do have a 90 dya policy, which i am passed now because of sending ti back so many time. I was really hoping to get it fixed because it saves me a lot of time on small jobs when it is working. Lowes no longer sells this item


Dewalt customer service is horrible.

I have called in 4 seperate times now, and been told every time i will get a call back from supervisor with in 48 hours. Over a month now, and havent been contacted once.



..
Old 02-26-2012, 03:27 PM
  #9  
THT SponsorCaptains Club Member
THT sponsor
 
Join Date: Mar 2007
Location: Wisconsin And Marathon,Fl
Posts: 8,986
Received 2,463 Likes on 1,106 Posts
Default

I have a paslode and it is also junk. From day one. I would never recommend it to anyone.
Old 02-26-2012, 03:33 PM
  #10  
Admirals Club Admiral's Club Member
 
Join Date: Mar 2011
Location: Northport LI
Posts: 2,617
Received 97 Likes on 59 Posts
Default

Originally Posted by jeffro22 View Post
I am sure they would if I tried. They do have a 90 dya policy, which i am passed now because of sending ti back so many time. I was really hoping to get it fixed because it saves me a lot of time on small jobs when it is working. Lowes no longer sells this item


Dewalt customer service is horrible.

I have called in 4 seperate times now, and been told every time i will get a call back from supervisor with in 48 hours. Over a month now, and havent been contacted once.



..

When you call in ask for a supervisor or whoever is one step hire than you.

If they say no one is their. Ask how they can work un-supervised!
If they say that they are the highest person around, ask why you can't get a resolution!
Old 02-26-2012, 03:40 PM
  #11  
Senior Member
 
Join Date: Jan 2012
Posts: 4,746
Received 2,261 Likes on 1,042 Posts
Default

I've had the same hammer for the last 15 yrs never been serviced hasn't misfired once.
Old 02-26-2012, 03:45 PM
  #12  
Senior MemberCaptains Club Member
 
Join Date: Sep 2005
Location: s.w. florida
Posts: 4,271
Received 318 Likes on 129 Posts
Default

Originally Posted by DotRotten View Post
I've had the same hammer for the last 15 yrs never been serviced hasn't misfired once.

I have the same model. Mine came with a nail set. That hasn't failed either.
Old 02-26-2012, 03:47 PM
  #13  
Senior Member
 
Join Date: Sep 2009
Posts: 6,069
Likes: 0
Received 0 Likes on 0 Posts
Default

Man you guys must have some bad luck. I have a paslode brad and angle finish nailer that work like a charm. Haven't moved the compressor in 8 years. As far as DeWalt service I had a defective charger melt 4 batteries. They replaced everything including 2- 6 year old bats that were the cheepies with xrp bats. All free.

Just bought the DeWalt lith ion 12 volt drill, screw gun, impact driver with 3 batteries for $200 at Lowes. What a sweet deal that is.
Old 02-26-2012, 04:21 PM
  #14  
THT SponsorCaptains Club Member
THT sponsor
 
Join Date: Mar 2007
Location: Wisconsin And Marathon,Fl
Posts: 8,986
Received 2,463 Likes on 1,106 Posts
Default

Originally Posted by gort View Post
Man you guys must have some bad luck. I have a paslode brad and angle finish nailer that work like a charm. Haven't moved the compressor in 8 years. As far as DeWalt service I had a defective charger melt 4 batteries. They replaced everything including 2- 6 year old bats that were the cheepies with xrp bats. All free.

Just bought the DeWalt lith ion 12 volt drill, screw gun, impact driver with 3 batteries for $200 at Lowes. What a sweet deal that is.
gort my paslode is the cordless, now on the other hand my old Dewalt cordless 18v hammer drill has been trouble free, and I have abused it badly.
Old 02-27-2012, 09:04 AM
  #15  
Admirals Club Admiral's Club Member
 
Join Date: Dec 2005
Location: north shore of ma.
Posts: 2,417
Likes: 0
Received 158 Likes on 83 Posts
Default

Originally Posted by YeahBuoy View Post
I buy Milwaukee...most of it's still made in the U.S
check that again!
Old 02-27-2012, 10:31 AM
  #16  
Admirals Club Admiral's Club Member
 
Join Date: Apr 2006
Location: Stuart, Florida
Posts: 906
Likes: 0
Received 6 Likes on 5 Posts
Default

Originally Posted by YeahBuoy View Post
I buy Milwaukee...most of it's still made in the U.S

Black & Decker doesn't = Dewatt... a completely different division, seperate engineering resouces, design specs, different global manufacturing platforms/ plants and different supplier base...USA company out of New Brit, CT. & Towson MD. USA professional market share rank #1

Milwaukee is a part of TTI, Hong Kong, which also owns Ryobi, Hoover Vacuums...manufactured globally including China, Wisconson, Mississppi, etc, etc. Milwaukee USA Professional Market share bounces between 2nd or 3rd with Makita.

Source: PTI "Power Tool Institute"
Old 02-27-2012, 06:53 PM
  #17  
Senior Member
 
Join Date: Dec 2011
Posts: 142
Likes: 0
Received 0 Likes on 0 Posts
Default

I had a cordless Dewalt screw gun/drill. Year two, the clutch went out. Had it replaced, on my dime, and it lasted another six months. Batteries were shot by then, so i threw it in the garbage. I replaced it with a Ridgid. The first battery quit after two years of countless hours of use. I walked iton Home depot, and was replaced with the new ion lithium, or something like that, no questions asked, for free. The price tag on the battery was $119. A few months later, the second original battery crapped out, and was replaced as well.

I have a Dewalt 1/2 drive drill/hammerdrill that's been flogged for years, but still works well.
Old 02-27-2012, 07:05 PM
  #18  
Senior Member
 
Join Date: Aug 2009
Location: louisville Ky
Posts: 2,389
Likes: 0
Received 1 Like on 1 Post
Default

Dewalt guns are really not good, and I do like dewalt products. Paslodes are hit and miss, you take care of them and they will take care of you. I have had the same framing paslode for almost 10 years now. All my trim paslodes get yearly maintenance and adjusted regularly.

If you don't know how to maintain them, they will probably seem like junk. Nails are getting really unreasonable, they should have come way down over the years, but they don't. Still beats hammering any day.
Old 02-27-2012, 07:06 PM
  #19  
Admirals Club Admiral's Club Member
 
Join Date: Oct 2007
Location: Achilles, VA
Posts: 5,509
Received 1,555 Likes on 670 Posts
Default

Originally Posted by mikeloew View Post
I have a paslode and it is also junk. From day one. I would never recommend it to anyone.
Same here. It sucks

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.