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Windshield replacement - is this some sort of scam?

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Windshield replacement - is this some sort of scam?

Old 11-30-2011, 01:18 PM
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Default Windshield replacement - is this some sort of scam?

cracked the windshield in my new Jeep - 2 wks to the day after I got it

Windshield repair guy comes and takes a look at it in my parking lot at work and tells me it can't be repaired. (This is NOT the part of the process that I have an issue with, I thoroughly understand why it can't be repaired and I'm not so sure I'd be 100% comfortable with windshield repair anyway) Nice guy, calls his office and gets me a quote for replacement - around $400-425. I check with the Jeep dealer, they sub out glass work and price would be approx the same so I decide I'll take it to the glass repair shop myself. When I get there the guy at the shop prepares a new estimate (even though I have a file number from his road guy) and the price is now $50 higher than 2 days ago! He tells me prices vary from day to day? Is this for real or am I getting scammed somehow?
Old 11-30-2011, 01:20 PM
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Jeep windshields break so easy.I would check at the local glass shop
Old 11-30-2011, 01:48 PM
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Are you sure you do not have full replacement glass coverage (no deductible) with your comprehensive policy? I have it, when my van's windshield cracked from a falling tree branch, my insurer sent the Safelight guy around to my house, they replaced the windshield at no cost to me. I wasn't even home when they fixed it.
Old 11-30-2011, 01:57 PM
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No way, no hell, no how should a Jeep (Wrangler?) windshield cost $400.

I have had several replaced in our Ram trucks and they usually run around $200.
Old 11-30-2011, 01:57 PM
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Originally Posted by SeaJay View Post
Are you sure you do not have full replacement glass coverage (no deductible) with your comprehensive policy? I have it, when my van's windshield cracked from a falling tree branch, my insurer sent the Safelight guy around to my house, they replaced the windshield at no cost to me. I wasn't even home when they fixed it.
Me too...I've had several replaced but have a $50 deductable charge. I have GEICO.
Old 11-30-2011, 03:10 PM
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most auto policies include at least windshield replacement and in many cases there is no deductible...

windshield prices vary...i have seen windshields upwards of $1000 depending on how the vehicle is equipped...
Old 11-30-2011, 03:45 PM
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I used my insurance to change a windshield about 10 years ago. My deductible was $100 for the glass and did not effect anything else. They even told me who to use. My original window didn't have the tinted top but the replacement did so I got lucky there too.
Old 11-30-2011, 04:00 PM
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It is usually covered 100% by your policy.
Old 11-30-2011, 04:44 PM
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Personally I recommend taking a higher deduct on comp and collision and using that money to buy higher liability limits. It ain't the $400 windshield that will break you. It's the higher liability limits that will keep you from going broke. I see policies all the time with a $0 deductible on their comp and $100,000 liability limits. WTF are they thinking?
Old 11-30-2011, 04:48 PM
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Just looked at Safelites website. They quoted $289 for a windshield, $374 if it has a rain sensor. This was for a 2011 Jeep Grand Cherokee. Doubt if any of the other Jeep models are more expensive. Plus they do it in your driveway...
Old 11-30-2011, 07:10 PM
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Originally Posted by Sprockets View Post
It is usually covered 100% by your policy.
In FL it is. I believe it's the law. Not so in all states.
Old 11-30-2011, 07:19 PM
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Originally Posted by Shag View Post
I see policies all the time with a $0 deductible on their comp and $100,000 liability limits. WTF are they thinking?
In most cases if not all the liability limit is where most ambulance chasers stop.
Old 11-30-2011, 08:48 PM
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depends on what state you live in on if the insurance will cover. I had my '03 GC replaced for $230 two years ago. Safelight wanted $450
Old 11-30-2011, 09:02 PM
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State Farm replaces windshields for free
Old 11-30-2011, 09:54 PM
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Call around for other prices. Tell the guy when the price comes back down in a couple of days to give you a call.
Old 12-01-2011, 05:17 AM
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Originally Posted by 08087 View Post
Call around for other prices. Tell the guy when the price comes back down in a couple of days to give you a call.


Yep, turn around and walk towards the door and tell him that doesn't sound right and you are going to check around. I bet the price miraculously drops $50 back to the original quote.

What does he think a quote is? Quotes are normally good for a period of time, always more than 2 days. Unless you are getting a quote on gold or oil, wait a minute, gold and oil are the same thing.
Old 12-01-2011, 05:33 AM
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Originally Posted by Shag View Post
Personally I recommend taking a higher deduct on comp and collision and using that money to buy higher liability limits. It ain't the $400 windshield that will break you. It's the higher liability limits that will keep you from going broke. I see policies all the time with a $0 deductible on their comp and $100,000 liability limits. WTF are they thinking?
There is an option (at least in New York where insurers must offer this option) where the comp coverage is full replacement on glass, and a regular deductible, such as $500 or $1,000 on all other loss types such as theft or fire.
Old 12-01-2011, 05:55 AM
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Originally Posted by magua View Post
In most cases if not all the liability limit is where most ambulance chasers stop.
Not if there are any assets to go after.
Old 12-01-2011, 11:36 AM
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Thanks for all the replies. Besides the annoyance of changing estimate after 2 days, I can picture the glass shop trying to hold my car hostage with "extra charges" when they get my vehicle in their shop, so I think I'm going to take it to the dealer (who I trust) and make sure they give me a firm price ahead of time. Even if they sub to the same guy I should think they have the leverage to stop his BS shenanigans.

BTW, for those that wondered why a Jeep windshield is so high, I've learned the $400+ version is the OEM version with Jeep logo and Mopar sticker. Aftermarket is only $250, and the dealer is willing to install whichever one I choose. I can live wothout the Jeep logo and Mopar sticker.
Old 12-01-2011, 07:56 PM
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Originally Posted by Shag View Post
Not if there are any assets to go after.

Even if the defendant has some assets (I don't mean he's filthy rich, just some net worth of say $100k plus) most plaintiff's attorneys don't want to bother chasing them. They want an insurance company that can write a check.

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