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Sony quality

Old 01-26-2011, 08:35 AM
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I picked up a Sony DVD player (BDP BX57) about 2 weeks ago that failed out of the box. Wouldn't display properly, just 2 narrow bands displayed onscreen. Exchanged it for another, wouldn't respond to commands, froze up, wouldn't hook up to Netflix on WiFi. Exchanged it for a third unit. Hooked up ok - when it felt like it - but would just shut itself off, took about 3 attempts to get it to work each time. Finally gave up and exchanged it for a Samsung. Hooked right up, I was watching Netflix in 10 minutes.

Has Sony quality dropped so badly? They were once a premier brand but I guess things have changed. I can't believe I got 3 bad units in succession, No more Sony anything for me.
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Old 01-26-2011, 08:43 AM
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Google sony complaints,thousands listed. Had a 37" TV years ago, buddy had a 32" version. They were both shot in three years. No help from sony customer service, told they were out of warranty, even though there were mucho complaints of the same problem. Yes Sony has not only gone downhill, they reached the bottom.



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Old 01-26-2011, 08:43 AM
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What kind of TV were you hooking it to, & were you running it through an a/v receiver? I have not any problems with Sony products other than compatibility issues with HDMI & a/v receivers.

David
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Old 01-26-2011, 08:49 AM
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Originally Posted by DJWILLIAMS View Post
What kind of TV were you hooking it to, & were you running it through an a/v receiver? I have not any problems with Sony products other than compatibility issues with HDMI & a/v receivers.

David
An older Panasonic TV (in the process of replacing it with a Toshiba 50" Plasma). Worked with the Sony people online, very helpful, we ran through all the procedures and he finally decided that I had an "internal failure". Don't think compatibility is an issue. I've talked to other people who had no problems with this unit but three bad units? Something is wrong.
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Old 01-26-2011, 08:53 AM
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I had a Sony integrated stereo/surround sound/cd/dvd, etc. Lost my cd/dvd player twice out of warranty. Gave the system to the X in the divorce and when I replaced it I looked at everything but Sony!!! Just my 2 cents!!
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Old 01-26-2011, 09:04 AM
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Sony Quality = oxymoron

Sony is a hugely recognized brand, hence their success. The only true quality products (IMO) that Sony produces are their very high-end stuff, and most of that isn't much better then the other high-end names out there.
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Old 01-26-2011, 10:14 AM
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fwiw an acquaintence in the electronics repair biz recently told me to stay away from Sony and buy Panasonic or Hitachi stuff whenever possible.
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Old 01-26-2011, 01:41 PM
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Sony news......

http://www.theonion.com/video/sony-r...-doesnt,14309/
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Old 01-26-2011, 02:23 PM
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See my old post

http://www.thehulltruth.com/dockside...t-me-rant.html
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Old 01-26-2011, 02:38 PM
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Originally Posted by labboss2003 View Post
Thanks, great viewing after shoveling snow....again .
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Old 01-27-2011, 03:00 PM
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Bought a Sony 65" HD Tv 6 years ago, no problems. When buying I asked the salesman if I need the extended warranty and he told me no. Said you either get a good one or a bad one and the the one's that break usually do within the 1st six months.

I will agree with the rest and buy a Panasonic. I have a few that have been great!
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Old 01-27-2011, 03:09 PM
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Originally Posted by nj ron View Post
Google sony complaints,thousands listed.
Ron

You will find the same with any name brand manufacturer.

I have purchased Sony electronics, including our Bravia 46", cd playe, dvd playerr and stereo receiver with no complaints.

Shiat happens no matter what manufacturer.........that is why they put erasers on pencils.
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Old 01-27-2011, 03:17 PM
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I have a Walkman from 1985 that still works

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Old 01-27-2011, 04:40 PM
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Got to buy to end sony, if you plan to buy low end, buy the cheapest thing on the shelf, the quality is comparable.
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Old 01-27-2011, 05:11 PM
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I have a Sony Bravia LCD HDTV and I have never seen a better picture on any other TV. Everyone that comes to my house says the same thing. I am not sure if this is true but we bought the Sony TV and the Sony home theater system at a high end electronics place. One of my customers brother works for the place which is why we went there. The guys brother was telling us that the TV's and another electronics they have are not the same as the stuff @ Best Buy or other retailers. The model number of the TV was not the same as any other Sony Bravia TV's I seen anywhere. The electronics place also "tunes" the TV by putting it through a bench test to make sure every pixel is working and to fine tune channels and other settings to provide better reception.

I have no idea if any of this is BS or not. I do know our picture quality is 2nd to no other TV. I did see several TV's on their test bench that had the backs removed and hooked up to test equipment so I gotta believe they were doing something to them.

We paid about $200 more for the TV than the same size Sony TV that was at Best Buy or Sam's. I did that because it was one of my good customers brother but because of the quality of the TV and home theater I would do it again.

Is it possible that a large company like Sony would offer a "consumer" line of TV's that is sold through big box companies like Best Buy. And then offer a "select" line that is only sold through high end electronic companies?

Russ
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