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Suggestions on ''containing'' a Condo Commando

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Suggestions on ''containing'' a Condo Commando

Old 10-28-2010, 11:36 AM
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Default Suggestions on ''containing'' a Condo Commando

I am on the board of small vacation rental condo on St Pete Beach. I have been a board member for 9 years. 7 of these years have been trouble free aside from the day to day issues that arise.

We are self managed and the onsite staff runs a tight ship and maintain a very high standard. Most of the owners are from out of state.

2 years ago a couple bought a unit in the building. The husband (retired) immediately began to make himself known to guests and owners. A bit loud and obnoxious. We had some mild complaints but nothing major. Last year they purchased another unit. Now he is spending 4 or 5 days a week at the complex. He is constantly bothering the staff, finding fault with whatever he can and basically distracting the staff to the point where they are ready to quit.

They asked the board to intervene on their behalf and an email was sent to him asking him to cease all interactions with the staff concerning the business of the resort. He was asked to follow the rules stated in our condo docs. concerning problems and address them to the attention of the board in an email.

This lit his fuse and he is now on the war path. Accusations of slander are being tossed about and he is now runnning for a board position to further his agenda.


Any suggestions on handling this knucklehead besides the one way fishing trips, etc.
Old 10-28-2010, 11:42 AM
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There is always those concrete lead swimming shoes one size fits all
Is this guy still around
Old 10-28-2010, 11:43 AM
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If he's not on the board, he isn't the "Condo Commando". My understanding is that the person (or people) on the board are the "Commondos" that make life hell for the owners.

Is he finding real problems?
Old 10-28-2010, 11:51 AM
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Now he's on double secret probation
Old 10-28-2010, 11:53 AM
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Originally Posted by OldPete View Post
If he's not on the board, he isn't the "Condo Commando". My understanding is that the person (or people) on the board are the "Commondos" that make life hell for the owners.

Is he finding real problems?
Believe me if he makes it on the board he will become the "Condo Commandant".

The board is very low key. The place is immaculate and the on-site managers are aware of any issues. This guy is using the place as his private club and now wants to impose restrictions on those that are paying to rent for vacation.

In his mind Rules and Regulations are for those that rent not for his friends or family.
Old 10-28-2010, 12:26 PM
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Enforce the current rules to the letter. Tell him to follow the chain of command regarding any issues and that he is not allowed to deal direct with the employees. I'm sure you know how to stack your own board with qualified candidates for any and all open positions. Also he's only one vote on the board should he get elected. Don't give him a stage and perhaps he'll just go away.

I'll guess you don't have an "ignore feature" like we do here on THT.
Old 10-28-2010, 12:31 PM
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Originally Posted by Mist-Rest View Post
Enforce the current rules to the letter. Tell him to follow the chain of command regarding any issues and that he is not allowed to deal direct with the employees. I'm sure you know how to stack your own board with qualified candidates for any and all open positions. Also he's only one vote on the board should he get elected. Don't give him a stage and perhaps he'll just go away.

I'll guess you don't have an "ignore feature" like we do here on THT.
Maybe have a patient board member attempt a one-on-one to find out why he's doing what he does.

He may respond positively...if not...slam his ass.
Old 10-28-2010, 12:38 PM
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Come on, let's be adults here...

Place a flaming poopy bag on his doorstep, ring the doorbell and run like hell.

Oh yeah, be sure to have someone videotaping for future reference (i.e. laughs).
Old 10-28-2010, 12:55 PM
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Just because he is on the board does not mean he controls it. If you have 3, 4, whatever number of board members, all he is going to do is make himself even more accessible for the rest of the board members to shut him down.

Document everything you do, no verbal communications. Slander only exists when someone is lying and/or causes monetary loss due to it.

So, he can scream all he wants, just calmly email or mail him responses and make sure you evenly apply the rules.

If his claims are valid, even if you are "relaxed", then he has a right to complain.

What you state does not tell anyone anything except, "he is loud and does not comply to the rules but thinks renters should." That is not information, that is an accusation without facts to back it up.

Again, just my opinion.

R
Old 10-28-2010, 01:01 PM
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Originally Posted by ReelWork View Post
Come on, let's be adults here...

Place a flaming poopy bag on his doorstep, ring the doorbell and run like hell.

Oh yeah, be sure to have someone videotaping for future reference (i.e. laughs).

Halloween is coming so egg his place and TP his trees. A nice pile of dog poop on the engine works or a can of sardines cracked open and left under the seat.

Don't forget a spud or two stuffed into the tail pipe.
Old 10-28-2010, 01:18 PM
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If he does get on the board it will make the board meeting more entertaining.
Old 10-28-2010, 01:40 PM
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shit in his grill and turn it on..
Old 10-28-2010, 01:56 PM
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The answer may be here http://www.ccfj.net/condo718statutes.html

It would seem to me that this situation is addressed in the association Bylaws.
Old 10-28-2010, 01:58 PM
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We are following the letter of the rules and keeping the emails in a non-engaging, non-antagonizing form. Every complaint or issue that the employees have with him is documented. I was chosen to be the voice of reason with the guy. I have had several phone conversations with him regarding these problems.

He is one of these guys that believes ''A good offense is the best defense'' so he denies everything, gets combative on the phone and won't listen to reason. All communication between him and the board is now in email form so it is documented.

He keeps insisting that someone on the board call him to discuss these problems. We have explained that this has to be done through emails so we have documentation of the conversation. He has very selective memory.

We are careful not to get into a pissing match with him, he is skilled at twisiting things around. The annual owners meeting is in Dec. Should be interesting, I am thinking of videotaping it.

Anyone want to buy a condo?
Old 10-28-2010, 02:10 PM
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I would "invite" him to the homeowners meeting to address any concerns he may have (I realise he's automatically invited). I would certainly "tape for the record" when he speaks to the board. I would also be armed with as many facts as you can anticipate needing.

"Anyone want to buy a condo?" Don't you mean two? Just out of curiosity, what's his "home" state?

BTW, I'm jealous, I don't think anyone has ever asked me to be the "voice of reason".
Old 10-28-2010, 02:23 PM
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Passive agressive tactics will never work on this guy.... Actually they rarely work anyway. Some one has to deal with this guy like an adult and tell him exactly how things are and whom ever the employees that are complaining report too isn't doing their job and needs to be replaced.

This isn't high school.
Old 10-28-2010, 02:24 PM
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Originally Posted by davedowneast View Post
I would "invite" him to the homeowners meeting to address any concerns he may have (I realise he's automatically invited). I would certainly "tape for the record" when he speaks to the board. I would also be armed with as many facts as you can anticipate needing.

"Anyone want to buy a condo?" Don't you mean two? Just out of curiosity, what's his "home" state?

BTW, I'm jealous, I don't think anyone has ever asked me to be the "voice of reason".
He lives in St Pete about 10 minutes from the resort. This place has become his hobby.

We have tossed around the fact that having him on the board may make it easier to contain him, but our concerns is how he will act at the resort absent of any owners or board members. He wants to be the enforcer of the rules and in his mind a board position will justify his self appointed standing as ''Resort Sheriff''.
Old 10-28-2010, 02:31 PM
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Originally Posted by gort View Post
Passive agressive tactics will never work on this guy.... Actually they rarely work anyway. Some one has to deal with this guy like an adult and tell him exactly how things are and whom ever the employees that are complaining report too isn't doing their job and needs to be replaced.

This isn't high school.
There are two employees in the office, the property manager and the part time assistant. There is a housekeeper and a part time maintenance man.

The office manager genreally handles his ''bullshit'' but she was at the end of her rope last week and asked the board to step in. She does an awesome job, as do the rest of the employees, and we do not want to lose them over this knucklehead and his crap.

He has been confronted on these issues several times but still continues to act this way. It is like telling a kid to stop doing something and they don't. Makes you want to .... them.

That's not possible so I am looking for ways that others may have dealt with a situation such as this.
Old 10-28-2010, 02:36 PM
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you guys are screwed, just as if you all caught bed bugs. You cannot keep him from interacting with the staff if other members do ("Good morning, Janice, how was your weekend?", qualifies as interacting).

Trying to reason with him is like...well, you have your own Menzies come to roost with you; the more attention his banter garners, the more he likes it.

What his getting on the board will do is to allow him to call other board members ad infinitum...to the point that they'll either cave in (so he won't call anymore) or they'll quit; leaving him to fill the slots with his sycophants.

One-way fishing trip is about the only way to solve this...and I'm not kidding. There aren't any legal or practical fixes, IMO. Sorry to hear about it.
Old 10-28-2010, 02:42 PM
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send tom hagen over to reason with him...

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