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AT&T U-verse

Old 10-26-2010, 09:21 AM
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Default AT&T U-verse

I have Time Warner cable/telephone/internet service and am just about fed up with them. From crappy service, incompetent service technicians and being charged more for my services than a neighbor who gets more options than me I am at the point where I am looking elsewhere. How many of you out there have AT&T U-verse? What are your experiences, would you recommend it? Appreciate any "constructive" input.

Thanks
Old 10-26-2010, 09:43 AM
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The service is fine.

When I re-wired my home CATV I used quad-shield RF cables and home-run feeds.

The result of the best cable w/ U-verse is that I have a terrific noise figure.

That won't be the case w/ poor cable, lots of splices and lots of junctions.

The cable carries digital data, not RF signals, so it will work fine, until it doesn't work.
Old 10-26-2010, 10:01 AM
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We have had U-Verse (cable and internet - still have a hard wired ATT phone) for almost 2 years now...

PROS: A ton of channels, wireless router, whole house DVR, service is almost never out, easy to get someone when you have an internet issue and in the beginning their promos make it extremely attractive cost wise.

CONS: Their billing is awful, as they have grown their attentiveness to repair appointments has dropped, no incentive to stay on once the promos end....a box is required for every TV.

Here in Atlanta, they are a significant improvement over XFinity/Comcast....
Old 10-26-2010, 11:31 AM
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I had Timewarner also for Cable and Internet. I kicked them to the curb. I currently have Directv for TV, AT&T U-Verse for internet, and Ooma for phone. I've had U-Verse for 3 months now and love it. It's alot faster then Timewarner, I have 18mbps service for 55.99 a month (timewarner was 6mbps at 55.99). I don't use the phone often so I went with Ooma which is free VOIP you only pay for taxes, FCC fees and 911 fees which is around $4 a month for me. I am not sure of the performance once you add U-Verse TV and Phone at the 18mbps plan but there is no contracts with the service so it can't hurt to try.
Old 10-26-2010, 12:48 PM
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BTW, mine is TV and Internet. No home phone anymore.

Two of my Internet connections are wired CAT5 cables to the gateway, the others are wireless.
Old 10-26-2010, 10:36 PM
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My GF has Uverse for internet but analog phone because of alarm system. I still think my TW cable internet is faster than her Uverse. I live in a Verizon area but don't have access to Fios.

My son just bought a house and has Fios. The internet and TV programming rocks but the phone service sucks. There's a hum in the background on his phone but the line is clear in the test jack on the fiber optic converter box.

I'm a retired ATT tech so I really am cautious about recommending Uverse because I know what the copper cables in some areas are like...Gazillion bps over thin non stranded 26 gauge wire that is at best a category three rating.
Old 10-27-2010, 07:14 AM
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We kept the traditional ATT hardwire phone rather than VOiP as well...same reason - the alarm system.

U-Verse did give us the preferred pricing though, so its not a bad deal. $30/mo for unlimited long distance and all the features (VM, Caller ID, 3 way, etc...)
Old 10-27-2010, 07:50 PM
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I have the full U-Verse "Monty"...internet (faster than my former cable company), dedicated hard phone line for my fax machine, and the biggest t.v. package they offer, with 3 other tv DVR's....EXCELLENT service, sound and picture...it's fiber optics vs cable, so sound and picture will come across better in HD. The selection of programming is great, especially if you like sports & movies...lots to choose from. I basically had the same set-up, minus the performance benefits with my cable company, happy with the switch.

What is annoying as heck, however, is if you need to call for a billing question or problem...GOOD LUCK getting who you need, or getting off the phone within 20mins...horrible. Hoping this problem is solved as U-Verse grows, but overall, I wouldn't go back to BrightHouse Cable...Nor will I do satellie, been there done that...goes out every time I fart.
Old 10-27-2010, 08:06 PM
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Originally Posted by dini12 View Post
...it's fiber optics vs cable,
...only to that green box around the corner then it's 26 gauge copper from there to your home. Ever see a car take out those green boxes? Not a pretty sight and takes days to rebuild it.

Don't mind me, retired from MaBell and had a lot of issues with management. Carry on.
Old 10-28-2010, 05:51 PM
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I signed on with uverse two months ago. Free installation and a $200 gift card. Happy with the company so far but did have one box out of six go bad. Took a week for them to replace it.
Old 10-29-2010, 12:29 PM
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Out where I was living in SoCal I had it and was not happy (due to my specific location).

Due to my location, I could only watch or record one HD channel at a time. Their were 4 of us living in the house, all with different weeknight TV tastes. On the weekends and not being able to have multiple sporting events on HD at the same time sucked. Also couldn't DVR a show in HD while wanting to watch a live program at the same time. I am glad I don't have it anymore.

When I had TimeWarner, I was able to do multiple HD programming with no issues. AT&T did give me $10/month due to their services not being fully available in my area though, and the customer service was helpful when we needed it.
Old 10-31-2010, 09:52 PM
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My TW cable internet has been crawling at about 1.5Mbps for the last two days. Tried the typical reboot, etc. Finally called TW repair tonight and they tested my line to be "in the red zone" which is bad so will dispatch a tech out on Wednesday! Geez, what ever happened to service?

I wonder, two days ago a TW tower rig and a service van were down at the end of this cul-de-sac. Hmmmmmmmmmmmmmmmm

And they constantly call me to add phone and TV service too! I think not.

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