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Disappointed with Costa Del Mar

Old 10-20-2010, 04:09 PM
  #21  
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Originally Posted by CostaDelMar View Post
Hi,
This is Laurie from Costa Sunglasses. I saw some of your concerns about the costs of lenses and wanted to explain that certain lenses have a different price. A gray 580 will be more than a gray 400, or a Blue Mirror 400 will be less than a 580 Copper. You'll see that it's consistent with the retail costs too.
Also, we just hired a new Consumer Care Manager (month ago?), and we have new systems in place for responding to consumers. i.e. Voicemail is gone, so you may have to stay on hold, but it won't take as long as having a rep call you back.
I hope this helps!
Thank you,
Laurie

Laurie..on another subject...when will costa have a 580 lense with bifocals?
Already have a pair of wavekillers with bi-focals....but really like the 580 hammerheads...but now need the bifocals.....

thanks

jeff
Old 10-20-2010, 04:38 PM
  #22  
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I will never spend over 100 for another pair of sunglasses...thats of course a Rep., want to let me Demo a pair for a month

I landscape and boat..im outside constantly and have never obtained a pair of sunglasses that were worth there wait in gold..

jmo
Old 10-20-2010, 08:14 PM
  #23  
Joe
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My Brine lenses were delaminating, and I sent them back +$11.00 two weeks ago.

Got a new pair back today, and they emailed me 3 times while they were gone letting me know what they were doing with them.

Seems great to me!
Old 10-22-2010, 06:20 AM
  #24  
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Originally Posted by killin time View Post
Laurie..on another subject...when will costa have a 580 lense with bifocals?
Already have a pair of wavekillers with bi-focals....but really like the 580 hammerheads...but now need the bifocals.....

thanks

jeff
Hey Jeff,
I know you emailed me, but I wanted to let you know we have the C-Mates available...just not in 580 yet. There's some expansions being made to our Rx line in 2011 (such as Blue Mirrors and Green Mirrors and 580), but there's no definite date for the bifocals yet.

Hope that helps!
Laurie

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