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New granite counter top question

Old 12-11-2008, 06:56 AM
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Default Re: New granite counter top question

NJ, after reviewing the linked pics, I believe the "pock marks" can be sucessfully
filled with a clear epoxy and razor bladed off smooth. If there is a continous crack,
one that you can put your fingernail in, that's going to be a tougher fix.
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Old 12-11-2008, 06:59 AM
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Default Re: New granite counter top question

Thanks Jaime Lyn, in your experience, is a vein like in the picture any more apt to crack in the future or does the piece still have integrity in it's thickness? When I mean crack I mean separate into 2 parts completely along the fault.
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Old 12-11-2008, 07:44 AM
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NJFISH - 12/11/2008 6:59 AM

Thanks Jaime Lyn, in your experience, is a vein like in the picture any more apt to crack in the future or does the piece still have integrity in it's thickness? When I mean crack I mean separate into 2 parts completely along the fault.
A vein is different than a crack. A vein is inherent in any stone with movement. Veins can be a weak point in some stones but not always. I'll bet that if you look
at the bottom of the granite, there's a fiberglass screen epoxied to the entire bottom surface. Many quarriers and plants overseas are now using this technique to solidify many stones of questionable structural integrity. A crack is something that is long and you can put your fingernail in. If you don't have a crack now (aside from a few pock marks) and the material was installed correctly, chances are the veins are not likely to open up. The only thing that would open up a tight vein would be poor support (not 100% along cabinet frames and rails) or the cabinets, floor, or foundation settled. Seeing that it's a renovation I dont think any part of the structure should move. Have it repaired or replaced to YOUR SATISFACTION and enjoy.
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Old 12-11-2008, 07:46 AM
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Default Re: New granite counter top question

Jaime Lyn - 12/11/2008 9:56 AM

NJ, after reviewing the linked pics, I believe the "pock marks" can be sucessfully
filled with a clear epoxy and razor bladed off smooth. If there is a continous crack,
one that you can put your fingernail in, that's going to be a tougher fix.
I agree here. You should not have to leave with a crevasse in the countertop. Problem may be that you did pick the slab so they may say its your fault.

Another option I be live that you can do is fill the gap. Get an expert in there. They can fill the small imperfections with a color to match the countertop and the buff it completely smooth. If its done right it will follow the grain of the crack and look very natural.

hope this helps
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Old 12-11-2008, 07:47 AM
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Now I don't have the time to read everything here, but by the look of your pic that fissure is right over where your dishwasher goes. Therefore the bullnose of you counter top is unsupported. Therefore that fissure could very easily open up with little to no pressure applied to it. A fissure “could” open up even from the vibration of a door slamming......it’s stone and there is no way to gauge what it will take to open it.

Question: The amount of imperfection on the top of the counter, are you feeling the same amount on the underside of the counter top? Are you feeling the fissure on the bullnose? If you are say yes to either of those two questions, with the fissure being right over your dishwasher I don’t see the top lasting the test of time.

So you like your butterscotch candy/ ice cream.........
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Old 12-11-2008, 08:16 AM
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Thanks again to everyone. The underside does have mesh. I assumed all were done this way as extra support.

Garett, you are correct about it being over the dishwasher, that didn't even occur to me as another potential issue, if in fact it is an issue. Can't see the grain underneath because of the mesh.
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Old 12-11-2008, 08:21 AM
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Default Re: New granite counter top question

FWIW when we had our first problem with our granite (the crack, not a fissure) it was directly over the dishwasher as well.
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Old 12-11-2008, 12:13 PM
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NJFISH - 12/10/2008 11:16 PM

Garett, you are correct about it being over the dishwasher, that didn't even occur to me as another potential issue, if in fact it is an issue.
There's no doubt about it Jeff, that's an issue. That fissure couldn't have been a worse place.



"If" the counter top gets changed out, don't settle for a patch job.....cut at the sink or in the corner.......pattern matching is everything when it comes to stone. Someone is going to be unhappy, but I think you'll be picking out new stone.

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Old 12-11-2008, 12:17 PM
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Garett - 12/11/2008 3:13 PM

NJFISH - 12/10/2008 11:16 PM

Garett, you are correct about it being over the dishwasher, that didn't even occur to me as another potential issue, if in fact it is an issue.
There's no doubt about it Jeff, that's an issue. That fissure couldn't have been a worse place.



"If" the counter top gets changed out, don't settle for a patch job.....cut at the sink or in the corner.......pattern matching is everything when it comes to stone. Someone is going to be unhappy, but I think you'll be picking out new stone.

This was problem #2 for us after they replaced the damaged piece it did not match (color wise) the other granite. Took them 12 months to get it right - in the end they replaced everything.
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Old 12-11-2008, 12:46 PM
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I just got back from meeting with the rep. He assured me that he would fix the problem and gaurantee it. Also will be reinforcing over the dishwasher. As Jaime Lyn suggested, we will first attempt to fill and buff. If it looks good and I am satisfied with it then they did OK by me. If it cannot be repaired to my liking they will have to replace. And as long as they will gaurantee it, that makes me feel comfortable as well. Plus I really like the look of the stone. Hopefully all will work out. Thanks again everyone.
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Old 12-11-2008, 01:10 PM
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F- NO!
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Old 12-13-2008, 05:40 AM
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Default RE: New granite counter top question

NJ Let me add my 2cents worth. I'm a granite fabricator in Hilton Head with almost 30 years experience. We service the area from Hilton Head to Charleston. I would not accept the job as your pictures show. You do not want an open fissure or rough surface at the main work area in the kitchen. The quicker you insist on a replacement piece, the more likely the chance of the shop having a matching slab or piece. This should not be a big issue for the shop unless you wait and they can't match the stone.
You have an "Exotic" granite from Brazil. Exotics are pricier because they are scarce, usually very fragile and have a very wide range of color or veining. The more consistent granites are usually very sound, available, less expensive and fabricator friendly. However these granites are in less demand. The factories in Brazil, use a clear resin on slabs to fill pits, open fissures and cracks. This resin is usually vacuum sucked into all open fissures, etc. This helps strengthen stones that until a few years ago were unable to be sawn into slabs. As a rule of thumb, exotics will have a fiberglass mesh laminated to the back of the slab. Most shop fabricators will have to fill, patch and repair small areas on slabs and this is a normal part of the job. Repaired areas are usually visible but can't be felt. The fissure you see and feel, most likely occurred in transportation somewhere between the shop and your cabinet. This is where most problems occur. However that piece should have never been installed. It is much easier to re-make a piece before it is installed. If it was 'fixed" in the shop, prior to install, it should have some re-enforcing rods cut and epoxied into the backside of the fissure for strength. I suspect it does not have these and the fissure opened up either on the truck or from the truck to the cabinet. While it's unlikely to open further, it would not be acceptable in that area, in my opinion. It is very difficult to repair that large area in your home without causing more damage from water and dust. If you were my customer, it would be replaced quickly with my apologies for letting it get installed in the first place. I absolutely depend on referrals and you are not likely to give one in this case.

To anyone else reading this, when you buy granite, INSIST on being part of the slab layout. It is absolutely the best way to resolve issues and eliminate surprises after install.

Sorry for the length of the reply,
John
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