Notices

Comcast SUCKS!

Old 12-03-2008, 08:52 PM
  #1  
Senior MemberCaptains Club Member
Thread Starter
 
ScarabChris's Avatar
 
Join Date: Jul 2005
Location: Dania Beach, FL
Posts: 28,075
Default Comcast SUCKS!

Damn I'm tired of this company. When I first got it about 2 years ago it wasn't bad. Now they can't keep the cable on for more than an hour or two before it goes out. And when it goes out its for an hour or two at a time.
I have called customer care, and sent emails to the corperate office. It is a friggin joke. All they want to do is send a tech out to my house. They have already wasted so much of my time. They have replaced every cable and connector from my TV out to the pole accross the street. That includes the cable that is suspended over the street.

Now I have some executives email and I send a nasty email every time the cable goes out, I have sent 4 today. This lady keeps wanting to send a tech out to my house. One came today but ofcourse the cable was working perfect when he was here, so he found nothing and did nothing.

Sorry for the venting.

Now.....whats better these days? Direct TV or Dish Netwoek?

ScarabChris is offline  
Old 12-03-2008, 09:14 PM
  #2  
Senior MemberCaptains Club MemberPLEDGER
 
Join Date: Feb 2006
Location: SE FL
Posts: 3,990
Default RE: Comcast SUCKS!

ScarabChris - 12/3/2008 11:52 PM

Damn I'm tired of this company. When I first got it about 2 years ago it wasn't bad. Now they can't keep the cable on for more than an hour or two before it goes out. And when it goes out its for an hour or two at a time.
I have called customer care, and sent emails to the corperate office. It is a friggin joke. All they want to do is send a tech out to my house. They have already wasted so much of my time. They have replaced every cable and connector from my TV out to the pole accross the street. That includes the cable that is suspended over the street.

Now I have some executives email and I send a nasty email every time the cable goes out, I have sent 4 today. This lady keeps wanting to send a tech out to my house. One came today but ofcourse the cable was working perfect when he was here, so he found nothing and did nothing.

Sorry for the venting.

Now.....whats better these days? Direct TV or Dish Netwoek?
Sorry to hear that Chris. My experience has been just he opposite. In the 7 years I have lived here (Coconut Creek) I do not think that the cable has been out more than half a dozen times and one of them was Hurricane Wilma (was out for 2 weeks, my power was out for 10 days)

On the other hand, I have several friends with the dishes and they frequently have outages during thunderstorms. It is quite annoying during "rainy season"
makosteve66 is offline  
Old 12-04-2008, 04:09 AM
  #3  
Senior MemberCaptains Club MemberPLEDGER
 
Join Date: Oct 2004
Location: North Myrtle Beach SC
Posts: 8,045
Default RE: Comcast SUCKS!

ScarabChris - 12/3/2008 11:52 PM

Damn I'm tired of this company. When I first got it about 2 years ago it wasn't bad. Now they can't keep the cable on for more than an hour or two before it goes out. And when it goes out its for an hour or two at a time.
I have called customer care, and sent emails to the corperate office. It is a friggin joke. All they want to do is send a tech out to my house. They have already wasted so much of my time. They have replaced every cable and connector from my TV out to the pole accross the street. That includes the cable that is suspended over the street.

Now I have some executives email and I send a nasty email every time the cable goes out, I have sent 4 today. This lady keeps wanting to send a tech out to my house. One came today but ofcourse the cable was working perfect when he was here, so he found nothing and did nothing.

Sorry for the venting.

Now.....whats better these days? Direct TV or Dish Netwoek?
We had a problem with ours and it turned out to be such a long run to the third floor, they had to put in a signal booster
kingair is offline  
Old 12-04-2008, 04:29 AM
  #4  
Senior MemberCaptains Club Member
 
Halfmoon's Avatar
 
Join Date: Jun 2005
Location: Annapolis, MD
Posts: 3,406
Default RE: Comcast SUCKS!

Same here in MD, when Verison Fios came in I was very happy to call Comcrap and tell them the good news that they are outta here. They tried with offers that I could refuse to stay a customer.

If you ever get Fios in your area its great. In 2 yearsnot a problem and the HD is fantastic.
Halfmoon is offline  
Old 12-04-2008, 04:29 AM
  #5  
Senior Member
 
Join Date: May 2004
Posts: 1,110
Default Re: Comcast SUCKS!

I've had comcast for over 25 years... yall are just rookies. The suck is big with this company. Bigger than simple cable outages from time to time.
Want HBO- need digital package.
Want NFL netowk- need digital package.
Want any extra stuff- need digital package.

They used to handle cell phones, I had one. I changed address, they sent bill to wrong house. I called & paid about a week after I realized the bill never came. A total of $25. They took my credit card as payment, but forgot to list me as paid. Sent the bill to collections & then sold off the cell buisness. That friggin $25 stayed on my credit report for 7 years, cost me point on my first mortgage, gave me the fits at the car dealership. They could care less because the sold the division. If I was older & wiser at the time, I would have sued.

I move to MD a few years later, cable was $50 for everything. All the channels & deals, $50. Then comcrap took over, $50 for basic, 120 for everything....
HEDJUG is offline  
Old 12-04-2008, 04:31 AM
  #6  
Senior MemberCaptains Club Member
 
Join Date: Aug 2002
Location: MA
Posts: 3,229
Default Re: Comcast SUCKS!

Seems like they all suck. We have DirecTV and I can't wait to get rid of it. It is truly horrible. Have you considered Verizon Fios? I'm thinking that will be my next try.
Tuna Colada is offline  
Old 12-04-2008, 04:36 AM
  #7  
Senior Member
 
Join Date: Apr 2008
Location: Saint Cloud, FL
Posts: 972
Default Re: Comcast SUCKS!

Chris, I've had Dish for about 5 years now with very few problems. The channel selection is very good, and the HD quality is excellent. The only signal problems I've had have been due to a huge live oak tree a few houses down occasionally swaying in the wind, blocking the dish's 'view'.
PostOpus is offline  
Old 12-04-2008, 04:43 AM
  #8  
Senior MemberCaptains Club Member
 
Join Date: Mar 2004
Location: Mt Pleasant, SC
Posts: 1,701
Default Re: Comcast SUCKS!

Chris, check online and see if you can get At&t Uverse, it will blow the cable and satellite offerings away. If it is not there yet, it should be soon. Good luck.
riffraff2 is offline  
Old 12-04-2008, 05:39 AM
  #9  
Senior MemberCaptains Club MemberPLEDGER
 
Join Date: Nov 2005
Location: Central Jersey
Posts: 7,961
Default Re: Comcast SUCKS!

What a surprise! These bastards should rot in hell.
If it wasn't for the trouble of switching all my 15 years of email correspondents, I's switch to FiOS. Amazingly, the first thing CC did after FiOS came into my town was... announce a rate increase! They are MAD!! I had a year of intermittent internet service, and they finally discovered that my outside cable had been gnawed by squirrels and had to be replaced.

That's what can happen when you have a monopoly. But I hear that FiOS has serious problems, too, so I'll hold in there for a bit.

See this site:

http://comcastmustdie.blogspot.com/
t3rockhall is offline  
Old 12-04-2008, 06:45 AM
  #10  
Senior MemberCaptains Club Member
 
Join Date: Mar 2004
Location: Mt Pleasant, SC
Posts: 1,701
Default Re: Comcast SUCKS!

I don't think Verizon offers service in So Fla.
riffraff2 is offline  
Old 12-04-2008, 07:29 AM
  #11  
Senior MemberCaptains Club Member
 
Join Date: Jun 2003
Location: East Central Florida
Posts: 7,295
Default Re: Comcast SUCKS!

Have you thought about Dish TV?

I dropped cable 8 years ago for satellite and have not missed it at all.

Seacat FL is offline  
Old 12-04-2008, 07:45 AM
  #12  
Senior Member
 
Join Date: Nov 2006
Location: Sea Bright NJ
Posts: 394
Default Re: Comcast SUCKS!

Comcast is the worst of the lot. Bad service, high prices, absolutely terrible picture quality. Their HD signal is split so many times that it looks like normal TV. My neighbor recently went to Fios and it looks phenomenal.
GMILLS88 is offline  
Old 12-04-2008, 08:45 AM
  #13  
NPH
Admirals Club Admiral's Club Member
 
Join Date: Sep 2002
Location: Philadelphia, PA
Posts: 645
Default Re: Comcast SUCKS!

I am back at comcast, but just for one year. I had them, and service kept dropping out. Samething tech could never find what was wrong. One day, tech was at pole measuring something with a meter, a big gust of wind comes along, and he grabs the cable to hang on, and the meter reading dropped out on him. Turns out a connection between the two poles was bad. They fixxed that and no problems since.

Anyway I switched to FIOS when it came, for the one year special, when that was up I switched back to Comcast. I can keep playing that game as long as they keep offering $99 a month special for a year.

I switched my email to GMAIL a long time ago, so I would not be stuck with any one provider. It has worked out well.

NPH is offline  
Old 12-04-2008, 09:27 AM
  #14  
Senior MemberCaptains Club Member
 
Join Date: Feb 2002
Location: North East
Posts: 5,938
Default RE: Comcast SUCKS!

My rants regarding Comcast:

3. I live far from the street and they could never get digital voice to work for me so we nixed it.
2. 98% of the channels are useless yet I have to pay for them anyway.
1. Last year I was watching a game and the cable went out. Called Comcast and they said my account was set to seasonal usage and it was turned off for 6 months. It took them 2 weeks to figure out how to turn the cable back on. Are you kidding me? I had been a customer for 7 years and never had it on "seasonal usage" ever.

I'm getting close to canning them all together and getting digital Off The Air shows for free. I have an antenna and get ~20 digital stations as it is.
FireFly is offline  
Old 12-04-2008, 09:58 AM
  #15  
Senior Member
 
Join Date: Nov 2006
Location: Right outside your bedroom window
Posts: 356
Default Re: Comcast SUCKS!

I had Comcast once and that was one of the worst mistakes ever made. I have Dish Network with HD DVR on 4 sets and still cheaper than Comcast. Better picture too. Dish does not provide local channels in HD. DirectTV does. I will never go back to cable again.
Half-hitched is offline  
Old 12-04-2008, 10:03 AM
  #16  
Senior Member
 
Join Date: Aug 2005
Location: New England
Posts: 5,074
Default Re: Comcast SUCKS!

Yeah, I'm with FireFly, no way I'm paying for TV when it is free, like radio.

When all manner of folk ask me if I've seen this show or that, or this movie or that, I have to tell them that I don' t have cable nor do I go to the movies or even hardly rent them. I know that sometime down the road, one of my regrets is NOT going to be, "Gee, I wish I watched MORE TV or movies." I'm glad I have real-life and THT.

Chris, do like we do, get the digital converter, get wireless internet and be done with it, put that cable money towards the boat. Cripes, here in New England we almost need TV in the winters, but if I were down there, I'd NEVER be indoors.
thundra is offline  
Old 12-04-2008, 10:17 AM
  #17  
Joe
Senior MemberCaptains Club Member
 
Join Date: Mar 2001
Location: Mt Pleasant, SC
Posts: 16,072
Default Re: Comcast SUCKS!

I really enjoy Comcast's billing techniques. And its not so much a bill anymore...it's a friggin' payment.

I've actually paid my cable bill 3 times in one month. Every time you send money they bill you. Nomrally, by the time I get the bill, it's already late, so they go ahead and throw the late fee on for kicks, and take it off if you complain.

Somehow, last month was finally "paid ahead". Anyone wanna bet that by the time I get the next bill, it will already be past due?
Joe is offline  
Old 12-04-2008, 10:31 AM
  #18  
Senior MemberCaptains Club Member
 
Join Date: Jul 2004
Location: South East Pa
Posts: 9,328
Default Re: Comcast SUCKS!

Verison Fios came into my neighborhood about 3 months ago and they have been pushing the heck out of it. So much so that last Sunday morning they set up a kiosk tent on our street trying to get people to sign up. I swore to my wife if Crapcast has another rate increase in 2009 we are swithcing. My brother has Verison and loves it, it did take him a while to get the hang of the new menu. I have nothing bad to say about my comcast picture and their service really, but if the price goes up were out.
FASTFJR is offline  
Old 12-04-2008, 10:35 AM
  #19  
Senior MemberCaptains Club Member
 
Join Date: Jul 2007
Location: Harbor Springs, Mi.
Posts: 217
Default RE: Comcast SUCKS!

Had a marketing call at dinnertime from comcast, irritating to say the least. Told the guy Iwasn't interested, he kept on talking...I then proceeded to tell him that my neighbor had comcast and that I ran a cable from his house to mine and other than a few annoying outages I was pleased with their product, and couldn't beat the price. Next Day Comcast tech at my neighbors house looking for fraudulent hook-up.
What a hoot! On a serious note now have ATT UVERSE and it is fantastic, if it is available in your area check it out.
bruce hansen is offline  
Old 12-04-2008, 10:49 AM
  #20  
Senior Member
 
Join Date: Nov 2006
Location: Sea Bright NJ
Posts: 394
Default Re: Comcast SUCKS!

A tip for dealing with comcast, When you call make sure you are talking to the local office. If you're not hang up or ask to be transferred. You'll get a much better service that way.
GMILLS88 is offline  

Thread Tools
Search this Thread